Southern Concrete Raising Inc

Concrete Leveling, Concrete Pouring and Repair, Concrete Driveways,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Southern Concrete Raising specializes in concrete leveling / raising (also known as mud-jacking), as well as concrete replacement. At half the cost of replacement, concrete leveling/ raising is a very cost-effective alternative for addressing trip hazards, correcting drainage problems and leveling uneven driveways, sidewalks, patios and pool decking. Call us today for your FREE estimate!

Business highlights

17 years of trusted experience

Services we offer

Residential & Commercial Concrete Raising, Leveling, Stabilization, Mud Jacking, Void Filling, Re-Grading, Driveways, Walkways, Patios, Pool Decks, School Grounds, Steps, Floors, Foundations, Sidewalks, Streets, Parking Lots, Parks & Municipalities

Services we don't offer

Concrete Sealing & Crack Filling

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.8209 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
4%
3
3%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 126-150 of 209 reviews

Andrea A.
03/2013
5.0
mudjacking
  + -1 more
Was pleased with the information and education Rich provided.
Description of Work: Rich Faust came to the appointment on time, was quite informative and very professional. I am getting quotes for a small townhouse complex - our 24x100 concrete driveway is in disrepair. Rich's quote of 10.4K to raise, level and stabilize half the sections and replace the other half may be the way we go........but other quotes are needed. Definitely a company worth investigating.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marti P.
02/2013
5.0
mudjacking
  + -1 more
They arrived on time - explained what they were going to do with equipment. Completed in a timely manner and did an excellent job.
Description of Work: Driveway had visual damage from tree roots and erosion. Some area the concrete had eroded and was a mess. This included 4 driveway panels. Leveling and all trip hazards corrected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Bruce G.
02/2013
5.0
mudjacking
  + -1 more
The crew arrived on time and proceeded to do the work in a expeditious ,manner. They were obviously experienced and the work was done quickly and professionally. The only slight negative was that the equipment used was cleaned out in my driveway and residue from the concrete mix can be seen on the asphalt and concrete drive way. Hopefully the next rain will help wash this away. Other then that the work was excellent!
Description of Work: Raised several sections of concrete deck surrounding pool area. Work required drilling some holes in the existing concrete and filling the under-surface with concrete mix (mud jacking). The sections were then raised and leveled to the same height as adjacent sections. The holes drilled were filled with cement to match the surrounding surfaces.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jo H.
02/2013
5.0
mudjacking
  + -1 more
I spoke with Southern Concrete Raising a few weeks ago and told them I had a 12x24 concrete patio (screened in) and the patio was losing concrete due to the water run-off on both sides. John came out to look at everything, then called me with an estimate and explanation of what they would be doing. He told me how much it would be and I told him I had an Angie's List coupon and he gladly honored the coupon. We set a date for the work and the crew showed up promptly at 8:30 and the job was complete by 10:30. They showed me what they were doing during this process and when the work was done, they had me come out and inspect everything. I would gladly use them again!
Description of Work: Re-leveled a 12x24 concrete patio.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,080

Kevin K.
01/2013
5.0
mudjacking
  + -1 more
Work crew showed up on time and assessed the instructions on work quote. We had to move our vehicles out onto the street before work began. They drill holes in the concrete and then pump a slurry into the holes to raise the concrete to the level it should be, with a bit of a slope to facilitate rain run-off. This was an amazing job to watch how they did it. Impressive. Total time on the job was about 5 hours. The crew cleaned up the entire driveway area; surprising, because today we are so used to crews just leaving their trash all over. Impressive work, and impressive clean-up. To give proper curing time, we could not drive the vehicles back onto the driveway for 48 hrs. See the attached pictures here of "before" and "after." The main part of the driveway was collapsed and now it's level. One other thing: the gaps between the concrete needed to be sealed and this company did not do it but they referred me to Kirk Services for doing that (which is another review). There are several other homes in the neighborhood who had this concrete raising work done and it looks just as good as mine, though I do not know what contractor they used for the work. Overall, I would highly recommend this company for this type of work; it is far more cost-effective than pouring all new concrete and the results are just as good.
Description of Work: Raise/level/stabilize driveway concrete in 7 different sections. Raise/level/stabilize sidewalk concrete in 2 different sections.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,510

sairah A.
01/2013
2.0
concrete repair, concrete driveways, mudjacking
  + 1 more
i can't rate how this company performed. I called for an estimate and was told that someone would contact me, which they did. I was told that I would get a quote within 2 days -- no one ever called back. 5 days later i called back and someone took a message and then i never heard from them again.
Description of Work: never followed up.
Rating CategoryRating out of 5

Response from Southern Concrete Raising Inc
Our apologies Customer, we Do have your estimate here in the office, I am not certain why you do not have a copy. Your first call to us was on January 2nd- as you know our communication was minimal that week as we were closed with just an answering service active (the only week of the year). Your follow-up call was on January 8th, and our estimate is dated January 11 (~$2500). As your estimator has communicated twice to you, it is hard for us to provide an accurate small 'new concrete pour’ quote during a 2 week rain-spell at the start of the new-year because of the fluctuating prices and schedules of concrete and delivery fees charged. Because we value our reputation so, we'd rather not be the first contractor to the trough with an inaccurate estimate, but instead a bit later with something the potential customer can really count on. Your estimate should either be in your email box or your front door/ mailbox, but please just discard it. Angies List'ers Please Read: If you're the type of person that would rather spend their time complaining and giving "D's" on this forum rather than calling me or your estimator directly to figure out the issue (BOTH of our personal cell phone #'s are made available to all potential clients, as the owner mine is 713.882.4482) then please please do not call us to begin with, please. Happy New Year all!

REBECCA W.
01/2013
5.0
mudjacking
  + -1 more
After I phoned the company a representative came out the next day to explain their services and generate a project estimate. After accepting their estimate a crew was scheduled within three days. They completed the work in one day and did a thorough site cleanup. The project cost was 1/6 the price of replacing our concrete sidewalks.
Description of Work: A professional business approach and positive experience.
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

gwyn C.
12/2012
2.0
mudjacking
  + -1 more
We had noticed a void under our slab and after several calls, I was given John's number with comments that he was a good guy to work wtih. John did come out to look at the problem. He told my husband that he thought the city might be to blame and he would check and let us know. We were asking for a bid to fill the voids. Never heard from John again. I agree he obviously doesnt need the work.
Description of Work: never received an estimate or return call

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro

Response from Southern Concrete Raising Inc
Our apologies, as a courtesy John checked with the city and left the relevent information on a voicemail, please check all possible contact numbers left with us. John has since been in touch with you following your post, please call me directly with any additional questions you might have, 713.882.4482.

Ronald F.
12/2012
2.0
mudjacking
  + -1 more
l contacted this company on November 26 to get an estimate to level my sidewalk. Answering service took my phone number and said that someone would get back to me. Nobody called back that day so I called again on the 27th. Again, an answering service took my contact information and said that someone would get back to me. About 2 hours later, John called me back. I explained that I wanted to get a quote to level my sidewalk by grinding the sections that were pushed up by tree roots. John explained that they didn't do concrete grinding but could lift the adjacent sections to match the height. He said that he would be in my area on Wednesday, November 28 and would leave the estimate at the front door. As of December 3rd, I still have not received an estimate or call back. Seems that this company doesn't need any more work.
Description of Work: Did not use them.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Response from Southern Concrete Raising Inc
Customer, as you know from your conversation with our estimator John Rogers yesterday, this one unfortunately just slipped past him following his initial conversation with you regarding the fact that we do not perform concrete grinding; our apologies, we all try to be as close to 100% as possible, but sometimes, such as in this case, we fall a bit short. I believe your estimate was $600.00, to which we discounted $200.00 for the inconvenience. As an FYI to all Angies List'ers, my cell phone number (713.882.4482) is listed on our website as well as our estimates, so if in the future you do not receive a call-back from us in an appropriate timeframe, please call me directly and I will immediately remedy the situation. (It takes less time and is more productive than writing a caustic review on this forum).

Lori C.
11/2012
5.0
mudjacking
  + -1 more
My driveway had sunk a few inches below the level of my house/garage over the past few years. It had gotten so bad that my car would scrape the concrete ledge as I pulled into my garage. I selected Southern Concrete Raising based on the reviews here on Angie's List. They were quick to come out and provide an estimate and were very professional. My only minor complaint is that the service crew showed up a little later that morning than they had said they would, but this was not a big issue to me. They got to work immediately and completed the job within around 6 hours. Now my driveway, entryway, and sidewalk are all completely level again. I would definitely recommend them to anyone needing concrete raising work.
Description of Work: Southern Concrete Raising used mudjacking to level out my driveway, sidewalk, and pathway to my front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Charles L.
11/2012
5.0
concrete repair, mudjacking
  + 0 more
Arrived on time, leveled 3 large sections and left in about 4 hours and they left work area clean.
Description of Work: Leveled our circular driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Thomas E.
11/2012
5.0
concrete repair, mudjacking
  + 0 more
Nice job. A section sunk around a year later and they took care of it under warranty. I am very pleased.Level
Description of Work: Leveled the driveway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

John G.
11/2012
5.0
mudjacking
  + -1 more
Prompt, courteous interactions with all....estimator and work crew. On time and efficient. Left no mess to clean up. very accomodating with scheduling. Do make sure that you review the sketch of estimated work to be done. A little disappointed in the "patch" coloring...but otherwise repairs did fix the problem
Description of Work: Raised sections of sidewalk

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Steven V.
11/2012
5.0
concrete repair, mudjacking
  + 0 more
SCR offered the lowest bid and was courteous and informative on the phone when I spoke with them. Though it was about three weeks from the time of the call to when they were able to come out, they called to verify the time was still good, were on time, did the job as requested and left without incident. I would recommend them to others and would call the again for future work.
Description of Work: Fixed the gap between two concrete slabs on our sidewalk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$270

nancy T.
11/2012
5.0
concrete repair, mudjacking
  + 0 more
They came out quickly after I called to give an estimate. Arrived on time. Estimate emailed promptly. Work was scheduled without difficulty and performed on the specified day. The completed result is excellent. The old parts that were leveled are draining water nicely, and the pale concrete spots left from the mud-jacking are minimal compared to some i have seen elsewhere in the neighborhood. John even gave me a tip on staining them, but really I don't need to. It started raining right after they were finishing up the concrete pour, and later a small crack developed along one edge. I emailed a photo, and the owner, Richard, contacted me immediately. He sent someone out that afternoon to repair it. The new section looks great. I would use this company again.
Description of Work: Sidewalk leveled with one section replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,330

APRIL G.
09/2012
5.0
concrete repair
  + -1 more
The service turned out excellent. I called Rich on the 16th and he came out that day at 4pm and he said he would be there at 5pm. He took a bid from a competitor company and beat their price. He gave me a 10% Angie's List coupon on top of the price as well. He was very polite and he said he would come back out two days later and he showed up and got the job done. Everything looks great!
Description of Work: They raised 5 squares in front of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Gregory B.
09/2012
5.0
concrete repair
  + -1 more
Did the job and I thought it wasn't quite right. Owner came out no questions asked, did the job how I wanted. Great Company to work with.
Description of Work: Concrete leveling around pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Debra V.
09/2012
5.0
mudjacking
  + -1 more
They were very prompt and gave an estimate the minute they came out. They performed the service in 1 day later that week. They did a really great job.
Description of Work: Our foundation was shifting. We hired Southern Concrete Raising, Inc to level the garage, driveway, and patio which were all cracking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Oleg J.
08/2012
5.0
mudjacking
  + -1 more
I had high confidence that SCR would do a good job, on time and as promised.SCR advertises on Michael Berry radio show. ( I would like to support his sponsors.)SCR has good marks on Angie's list.SCR is bonded and insured. Quote was to raise 7 panels-- Competitor suggested 10 panels need to be raised/stabilized.However SCR came in much higher than their competitor -- almost 50% higher per panel. Since the job was pretty straight forward, i opted to go with a competitor.We'll see how competitor's job holds up over time.
Description of Work: The sidewalk and the walkway to the house had settled in several places, exposing lips up to an inch-- a definite tripping hazard.I called SRC to provide a quote to remove these hazards.Quote was $760 to raise several (7) panels/sections in my sidewalk and walkway.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$760

Alba S.
08/2012
5.0
concrete repair, mudjacking
  + 0 more
I called to schedule an appointment for an estimate with Mr. Rich Faust and he answered the phone right away. He came out that same day to give me an estimate and schedule the job. The day of the job the workers arrived on time and got the work done in one morning. They covered the new concrete with plastic since it was suppose to rain that afternoon. After 3-4 days the concrete was completely cured and looked great! Mr. Faust called to make sure I was completely satisfied with the new walkway.I highly recommend using this company for any concrete work you might need. They take pride in their work and have great customer service!
Description of Work: The walkway leading to the front of my townhouse was cracked and sunken in. A new walkway was poured after the old concrete was removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,251

Miriam S.
07/2012
5.0
concrete driveways, mudjacking
  + 0 more
We're still waiting for it to be finished, but when these guys came, I was surprised and happy with the service.
Description of Work: They came and leveled our driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Judy M.
06/2012
1.0
mudjacking
  + -1 more
Contact was due around 4pm. Around 4pm, it was a no show. Close to 5pm, I received telephone call. He said he was "in bad traffic"; then he asked if I still wanted him to come, I said yes. He never showed, never called to explain and no one ever called from Southern Concrete Raising.
Description of Work: To show up at the appointed time.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Southern Concrete Raising Inc
First and foremost, we apologize that you had a poor experience with Southern Concrete Raising prior to even meeting with us. As of right now we cannot identify any contact from/to you; our call center staff records all calls, as well, we receive texts to our personal phones (that we make available to all clients in our return calls) and emails to our corporate accounts with all of each caller’s information (name, address, telephone number/s, etc.) and unfortunately we have not yet been able to cross-identify any transaction/s with you, again our apologies. Our only estimator in your region does recall heading to Humble, TX a few weeks back at that approximate time, this was on a stormy day and some debris in the road caused damage to both of his left tires. He recalls that he did call and spoke to a female, letting her know that he would be significantly late but would arrive if she wanted, or that he could reschedule the free estimate. The female said that if he was to be too late that she would just call us back to reschedule; as John could sense some frustration he opted to not leapfrog his call over hers. Nonetheless, we are continually working to figure this one out and respectfully ask, primarily for the sake of your personal satisfaction, but also for the requirements of this forum and our own quality assurance standards, that you please provide us with any information you may have (estimators name, phone number, etc.) to help us in resolving this unfortunate incident- my direct line is (713) 882-4482, thank you in advance. As an aside to Angies List’ers- insofar as the incident described above, this member has [with his reserved right] deemed, based on his brief but overall experience with Southern Concrete Raising, that our responsiveness, our punctuality, and our professionalism is so poor that it can only be graded as an “F”. I can only say, based on my many years here at Southern Concrete Raising, that this is not an accurate reflection or a common occurrence for us; it is our first incident in this forum and our free-estimate-on-time rate is over 98%; if we are going to be out of our 2-hour window for any of the hundreds of free estimates we give each week, the estimator personally calls, every time, regardless of the reason. Too many of my fellow small business owners, with increasingly growing levels of customer service and quality, struggling in this hard economy for all Americans, are simply choosing to opt out of forums like this for this very reason. We here at Southern Concrete Raising will always look to provide the highest quality of service we can. We will also try to participate in forums like these as long as the results of such are an accurate and constructive resource for all parties involved and the true end goal is to provide a net win for ALL Angies List members. This situation is certainly not a net win, and for that we are deeply saddened and truly sorry. Rich Faust, Owner Southern Concrete Raising

Theodore J.
06/2012
5.0
mudjacking
  + -1 more
They fixed the problem with w section of concrete slab. They were quick and got the job done.
Description of Work: Southern Concrete Raising, Inc fixed the problem with a slab of concrete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kimberly H.
05/2012
1.0
mudjacking
  + -1 more
In the process of lifting the sidewalk by pumping concrete under it, they busted up one of the panel sections. There were several cracks but the main one was about two inches wide. At the time it happened I called the owner Rich Faust and he told me he could pull the guys off the job and not charge me. I told him to have them fix the cracks since I did not want to be left with the mess they made and I would pay for the job.They filled the main crack and 17 holes around the pool with gray concrete and put the pea gravel on top. There were still cracks and when the concrete dried there was a great contrast in color. They returned about a week later and said that they would not be able to repair the cracks, but they could repair the color contrast of the gray concrete (they should have used brown & they carry it on their truck but didn't.) So they spray painted a brown color over the areas that were gray and then came back a few weeks later and sprayed the areas again. They never came back to acid wash or expose the rocks.Since they could not repair the cracks, they said they would send another company to do that and refund my money. They did that. Only problem is the other company sawed the cracks bigger and filled them in with mastic. So now instead of a few hairline cracks I have inch wide cracks full of mastic with no pea gravel on top. It looks horrible.To top it off, we had the pool completely refinished. About three weeks ago they put a new seal in around the coping. It is already tearing apart because the sidewalks are falling again. So we are back to square one and still need to have the sidewalk cracks repaired correctly and the 17 spots cleaned up and figure out how to keep the walks from falling before the coping seal completely pulls apart.To sum it up, we wasted a lot of energy to have our sidewalks destroyed. Glad they gave us our money back but I would have happily paid for someone to make things right. Since the owner waved a paper at my husband the last time he was here "stating they were not responsible" I have not bothered to call them back. Update: I have added pictures to show the consumers what the ultimate results of this job look like. One Picture shows the cracks and patches that are in a slab that had no cracks or chips before the work was done by Southern Concrete Raising. Another picture shows a spot. I have 17 of these all the way around our pool. Another picture shows the 5 week old coping mastic job that is tearing apart because the slabs are falling off again. The last picture is of a patio add on that was completed on Tuesday June 26, 2012 (this week), which shows that the condition of the existing patio and sidewalks are very easily matchable and in great shape. Two of these sections are new and one was existing. I am very disappointed that the owner felt the need to fabricate a story that I could not deal with contractors and there was a lawsuit. My husband is in awe that he said this. I was going to drop this and pay out of pocket to have a new walks put in (the only way to correct this) but feel that consumers need to know the truth. This was the first company that I hired in a series of contractors to work on our back yard. Since this company worked here, I have hired Cascade Pools to replaster our pool. Cascade in turn had a tile and a mastic contractor to complete the job. I have also hired Concrete Patios Unlimited to add a patio extention on to our existing patio. ALL of these contractors did a great job and I have rave reviews for them and have recommended them to my neighbors. I have never had to file a lawsuit or complaint with anyone for work done on my home. Therefore I am extremely disappointed that the owner felt the need to make up his story. My husband is also very upset as he was not happy with the work and was extremely happy to get the money back. He actually had to call them since it took several weeks to get here. This job is costing us much more than the $600 that Southern Concrete Raising originally charged.
Description of Work: Southern Concrete was hired to raise the pea graveled sidewalk around the back and side of our pool.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$600

Response from Southern Concrete Raising Inc
Member, first and foremost, we apologize for your dissatisfaction with our work that is why we refunded your money as soon as we were made aware of such. Your pool deck panels (and sub-pool structure) were severely sinking on the far end, as well, one in particular was formed and poured far too long without an expansion joint (in Houston it was always going to crack, eventually); this same single panel that wrapped around the far curvature of your pool was also resting half on and half off of your coping and had several cracks, atop and subsurface, prior to work beginning. The foreman did have a tough time getting it to finally fall back into place, but this is common for pool panels that have been sinking and eroding for a good period of time. The result was that all panels worked on were indeed raised, leveled and stabilized to their maximum and leveled height, as we were hired to do. Days after we left and you paid us, you stated that you did not like the appearance of the re-filled 1” drilled hole sites because the NEW concrete was visible beneath the new pea gravel we topped it with. As well, the existing crack did get a bit wider; some will close, others will widen- we verbally and contractually make this very clear and bolded. In an effort to help, we patched that crack for you at the time of work, but just as with the hole sites, you did not like noticing the new concrete. We did come back several times, including myself personally, twice, with different colored concretes and exterior stone-finish paints (POST refund and none of which we market as part of our process, warranty, or price, but simply because you were unhappy with the appearance), but you were still dissatisfied, again our apologies. A few important takeaways here- 1) I believe you hired the incorrect company. We raise, level and stabilize concrete, and our estimators, contracts and marketing make that very very clear, as with your signature on the single page contract when hiring us. I believe that you were after a new concrete pour to eliminate both the sinking and the existing and resulting aesthetic flaws (but not after the price for such). The phrase “…busted up one of the concrete panels…” is inaccurate; one of the several existing cracks elongated and widened, but that is a possible risk of the mud-jacking process (though rare it is CLEARLY stated in that same contract) and we made every effort (as a courtesy) to help you with that. 2) I did say to you that if you were dissatisfied at any point that I would pull the team off immediately and not charge you anything, but you insisted we move forward, which we did, to completion, where you paid the foreman and said ‘Thank you’. 3) Though we did come back four times, correct, we never acid washed your aggregate. We do not acid wash our customer’s concrete, in fact there are thousands of things we don’t do to clients concrete, we do not resurface concrete, just our hole sites, and any cracks you wish as a courtesy. Again, we raise, level and stabilize concrete. At our own expense, and again POST refund, we hired ANOTHER company to apply some of the best mastic material available, but (sincerely) unfortunately again it was to your dissatisfaction. Cracks will always expand and contract and thus were filled at our expense with a (pallet of color matching) flexible rubber mastic and sand topping so as to adhere and flex as best as industrially possible; however, this technology too has not yet achieved invisibility- again, ONLY new concrete looks perfect. To all Angies List members: We [still] cannot make new concrete look like old weathered concrete; though we continue to strive with growing technologies to resolve that challenge in the future 4) Finally- I met with your husband twice, as did one of my estimators. He told us both that not only was he very happy with the work (especially for just $600) but he insisted he did not want a refund, but I insisted he take it. When I asked why the interior of the pool wasn’t finished he said that his wife was in a legal battle with them over their work, adding, “…no contractor comes through here without getting into a long and tough battle with my wife… …this is what she does for a living, hire contractors and make them miserable …I wish she would just leave me out of these things…” and many more similar comments. Member, I don’t agree that you “...wasted a lot of energy…” we did. I don’t agree that we “…destroyed your concrete…” wash-out, soil erosion, and negligence did that. And from time to time with such a sunk pool panel and so much work ongoing atop of it, it will resettle a bit post-raising, and when we do get that call we are back that week, if not that same day in most cases. After carefully assessing this situation and the 11 detailed entries in our customer/job experience database, and contrasting them to your comments in this post, for the first time in the history of this company I have unfortunately decided to have our legal staff investigate this, because I truly believe that you caused us much more harm than we did you, except our was in good faith. Again, our apologies that you did not have a positive experience with Southern Concrete Raising.

Andrew S.
05/2012
5.0
concrete repair, concrete driveways, mudjacking
  + 1 more
To put it simply everything from start to finish was Excellent. They showed up at some point on the morning they were scheduled. We received a phone call about 45 minutes before they were finished so we could come at and look at there work before we paid. Unfortunately, we were not able not available to come home and take a look but that didn't effect the quality of work at all. They took our payment over the phone and finished up. Once we returned home for the day everything looked very good. There were no more trip hazards and the driveway was flush at all the joints. I wish we would have taken some before and after pictures to describe what a difference this work made. Overall Southern Concrete Raising was a pleasure to do business with, performed quality work, and was accommodating to our busy schedule.
Description of Work: Southern Concrete Raising came out to level our driveway. They came out and fixed a few bad tripping hazards and a very uneven driveway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Contact information

21022 Cedar Lane, Tomball, TX 77377

http://www.southernconcreteraising.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed


Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Concrete Leveling,
Concrete Pouring and Repair,
Concrete Driveways,
Patios,
Decks and Porches,
Deck Maintenance

FAQ

Southern Concrete Raising Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Southern Concrete Raising Inc accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Southern Concrete Raising Inc offers free project estimates.
Yes, Southern Concrete Raising Inc offers eco-friendly accreditations.
No, Southern Concrete Raising Inc does not offer a senior discount.
No, Southern Concrete Raising Inc does not offer emergency services.
Yes, Southern Concrete Raising Inc offers warranties.
Southern Concrete Raising Inc offers the following services: Residential & Commercial Concrete Raising, Leveling, Stabilization, Mud Jacking, Void Filling, Re-Grading, Driveways, Walkways, Patios, Pool Decks, School Grounds, Steps, Floors, Foundations, Sidewalks, Streets, Parking Lots, Parks & Municipalities
Concrete Sealing & Crack Filling

Contact information

21022 Cedar Lane, Tomball, TX 77377

http://www.southernconcreteraising.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed