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Pool Man Inc.

Pool and Spa Service, Pool Sales Construction and Installation, Ceramic Tile,

About us

The Pool Man Inc was established in 1981 and has earned the reputation as one of the top rated Houston Pool Builders. We proudly serve Houston, Tomball, Magnolia, Cypress and surrounding areas. Our services include custom pool design, new pool construction, quality service and repairs. We are a family owned business that strives to give each customer what they deserve...personal service and our very best! We have one single mission – to create your ideal backyard retreat in a timely, cost-effective way. Once your new custom pool and spa are completed, we enroll you in our "Pool School" (conveniently located at your house), where we show you how to maintain your new swimming pool and pool equipment. We label all of your pool equipment, making it easier to use and maintain. Last, but not least, our mark of excellence…our exclusive POOL PROTECTION PLUS limited warranty. All new custom swimming pools built by The Pool Man include this exclusive warranty as a sign of confidence in our building quality and peace of mind for our pool owners. When looking for a Houston Pool Builder, think The Pool Man Inc.

Business highlights

43 years of trusted experience

Services we offer

NEW POOL & SPA INSTALLATION, FLAGSTONE OR NATURAL STONE COPING AND TILE, PEBBLE TEC INTERIORS, PEAGRAVEL DECKING, SUNDECK, STAMPED CONCRETE, INTERLOCKING PAVERS, MOSS ROCK WATERFALLS, FOUNTAINS, TANNING SHELF. SERVICE & REPAIR: WEEKLY POOL CLEANING, INCLUDING CHEMICALS, FILTERS, HEATERS, PUMPS, LIGHTS, AUTOMATED SYSTEMS, DRAIN AND ACID WASHES, FILTER CLEANS AND SAND CHANGES.

Services we don't offer

ABOVE GROUND POOLS

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.758 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
7%
3
3%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 51-58 of 58 reviews

CONNIE L.
01/2016
5.0
plastering
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$10,000

Patricia A.
01/2015
4.0
pool cleaners
  + -1 more
unknown
Description of Work: Ok. Wanted to do several things to finally diagnose the problem. Could not do it in time for to use the pool heater, so we postponed the work .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles W.
09/2014
2.0
ceramic tile, pool cleaners
  + 0 more
unknown
Description of Work: Replaced the pool filter. They did not connect the inside mechnaism and all the sand ended up in the pool. The di not take responsibility and I had to get anotehr service out to fix the problem. It took several weeks

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0


Response from Pool Man Inc.
[member name removed] - We are sorry for your situation concerning your pool, however we have researched our files and we find no record of ever doing any work on your pool. We do not have your name or address on any of our files. We feel you might have mistaken us for another company. Please call me at 281-351-2577, Dane Thompson, Operations Manager, The Pool Man, Inc., Tomball TX. 77377 if you feel we are incorrect. We value our customers and I can assure you we would not leave a job as you described. Thank you!

Sandra C.
06/2014
5.0
swimming pools
  + -1 more
They do good work.
Description of Work: I used the Pool Man to build our pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75,000

Dyrk R.
06/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: The pool man does an excellent job of cleaning and up keep of our pool. We have not have any problems since he started maintaining our pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jose L.
06/2014
5.0
pool cleaners, swimming pools
  + 0 more
unknown
Description of Work: Pool construction

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50,000

Keith W.
07/2013
1.0
pool cleaners
  + -1 more
N/A
Description of Work: The sales representaive cancelled one appointment due to another customer closing on their pool. The sales representative is not show up for the rescheduled appointments.

Rating CategoryRating out of 5
punctuality
1.0


Response from Pool Man Inc.
Dear [member name removed], Please accept my sincere apology for the delay in scheduling your appointment with me, as quality customer service is very important to our company. As hectic as the pool business has been this year, I was trying to juggle our first appointment together with another client’s wish to purchase one of our pools. Their own schedule had suddenly changed the day/time we were supposed to meet up, so I was trying accommodate them as well. There was a misunderstanding on my part with respect to rescheduling but I’d very much welcome the opportunity to meet with you at your earliest convenience. We do value and appreciate your feedback and look forward to working with you soon. Respectfully, Wes Colby The Pool Man, Inc.

GLENN C.
06/2013
5.0
pool cleaners
  + -1 more
See above.
Description of Work: We submitted a request via email for a pool service quote. We received a call from a very professional representative within an hour or two, and it turns out they are to capacity for services and cannot help us with our needs. I very much appreciated the call back even though they could not help...a true sign of quality. We also sent two other requests to different providers, and they have yet to call, and we will not use their services even if they do.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

19111 Cypress Rosehill Rd, Tomball, TX 77377

www.poolmaninc.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Pool Sales Construction and Installation,
Ceramic Tile,
Plaster,
Patios

FAQ

Pool Man Inc. is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Pool Man Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Pool Man Inc. offers free project estimates.
No, Pool Man Inc. does not offer eco-friendly accreditations.
No, Pool Man Inc. does not offer a senior discount.
No, Pool Man Inc. does not offer emergency services.
Yes, Pool Man Inc. offers warranties.
Pool Man Inc. offers the following services: NEW POOL & SPA INSTALLATION, FLAGSTONE OR NATURAL STONE COPING AND TILE, PEBBLE TEC INTERIORS, PEAGRAVEL DECKING, SUNDECK, STAMPED CONCRETE, INTERLOCKING PAVERS, MOSS ROCK WATERFALLS, FOUNTAINS, TANNING SHELF. SERVICE & REPAIR: WEEKLY POOL CLEANING, INCLUDING CHEMICALS, FILTERS, HEATERS, PUMPS, LIGHTS, AUTOMATED SYSTEMS, DRAIN AND ACID WASHES, FILTER CLEANS AND SAND CHANGES.
ABOVE GROUND POOLS

Contact information

19111 Cypress Rosehill Rd, Tomball, TX 77377

www.poolmaninc.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed