Our Motto: When Your Plumbing and Drains Don't Work, WE DO!!!
Plumbing Right Now, Inc. We provide all types of professional plumbing services, plumbing repairs, new plumbing installations, and even emergency plumbing repairs. With 33 years experience, We pride ourselves in customer satisfaction on every job. You can count on us to be extremely knowledgeable, professional, and honest with every job we do. Our objective is to provide friendly, clean, and cost-efficient plumbing service to our customers. Since we are not a large national chain our ability to maintain a low overhead enables us to give affordable plumbing repairs to all of our customers. We value our customers and we always want to do the best job possible. Our highly trained staff is ready and willing to assist you in all your plumbing needs. Call today at 346-808-0000. Bill Glass, CEO of Plumbing Right Now INC
Business highlights
12 years of trusted experience
Women Owned & Operated
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered
Services we offer
We offer water heater repair and replacement (tank type and tank less). Water and sewer line replacement and repair. Whole home water line replacement(re-piping of the home). Under slab plumbing repair(tunneling), fixture repair and replacement. Filtration design and installation. Garbage disposals , Toilet repairs and installation. We install specialty products like Flo Tech for water de-calcification and de-scaling (removes water spots and adds life to fixtures, hot water tank, dish washer).
It was great. The quality of the work, professionalism, attitude, and everything were great.
Description of Work: They changed out a faucet for me.
Rating Category
Rating out of 5
Yes, I recommend this pro
$350
Byron D.
02/2021
3.0
plumbing
+ -1 more
I’ll let you decide. This replaces a prior review since Bill did contact me. I have a Moen Thermostatic shower cartridge. It’s different than others in that you set the temperature of the water you like by the large handle that has temperature settings on the handle and leave it at that setting, shower after shower. You turn on and off the water and the volume by a second smaller handle. The principal is that the shower cartridge regulates the amount of hot and cold water coming out of the shower head so that it is always the same temperature. That prevents scalding or cold water coming out if someone turns on another plumbing fixture at the same time you are showering. But these cartridges eventually stop working, like mine. Since I’m fairly handy and do most repairs around my house, I first started by reading about this cartridge on the internet. I determined very quickly this would require a smart plumber to install and calibrate properly. I had employed Bill, the owner, previously and he did excellent work on my tankless water heaters. So I contacted him and he came out promptly. He disassembled the shower valve, but in hindsight, I realized he was not familiar with this type cartridge. To be fair, the internet articles made it clear that this type cartridge was very rare and most plumbers would not have prior experience. But that’s the reason I hired Bill. He replaced the cartridge I had purchased and it did work. I was charged $229 for one hour. I thought the labor was a little expensive, but I’m willing to pay extra for someone who is an expert repairing this unique shower. Alas, Bill was not that expert. Bill left and I thought everything was ok. However, the first time I used it the next day, it would not get hot, only warm. I immediately called Bill. He was confused why it was working when he left, but not now. He said he had to leave town and would be back the next week. On the following Monday I called Bill. He put me down for the next afternoon. After 4:00 pm on that Tuesday, I texted Bill it was getting late and to reschedule for a morning appointment that week. By the following Sunday I had it heard from him, so I downloaded the proper instructions from the Moen website, and quickly disassembled and reassembled the cartridge and the other parts according to the instructions. It took me about 15 minutes. It works as intended. Bill called me the following Monday and explained his wife had been ill. I explained it was now working and he did not need to return. The instructions from the manufacturer, Moen, made it clear that for this system to work as intended, the parts, including the cartridge must be installed in an exact manner. This is why it would not work when I used it. Bill did get it working, but the parts were not exactly placed according to the instructions I eventually used, so when he turned it off, this unique valve resets, and since the parts were not properly aligned to begin with, it would not correctly function when I used it for the first time. Frankly, the idea behind this type shower makes it a real pain to repair. Bill is an excellent plumber who cares for his customers. But here’s my review which is both good and bad. My complaints are: 1. One hour of labor for $229. I would be ok if Bill realized he was not familiar with the shower valve, went online like me and got the manufacturer’s instructions, and then installed it correctly. That extra time and diligence would justify $229. 2. Not contacting me sooner. I completely understand that his wife required his attention, but I expect someone in his office to contact me. Ten days without a functioning shower is not acceptable unless you know why the delay. Bill, or his company, failed in that respect . These are my thoughts. But the point of reviews are to inform other potential customers of prior experiences from their customers. So...you be the judge.
Description of Work: Install shower cartridge I had purchased online
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$229
Robin S.
06/2020
5.0
water heater repair, drain pipe
+ 0 more
I strongly recommend this company. Bill worked with me over the phone to help me decide whether to go with a conventional tank hot water heater to replace our almost 20 yr old tank, or a tankless one. He was never pushy, & listened to our concerns & explained pros & consnof.each. He was also very responsive to my concerns about having someone in the house during this pandemic when explained I am in a high risk group. In the end we went with a tankless heater and are very pleased with the choice. On installation day, he and his workers were quick, neat, and efficient, and were masked and gloved in response to my concern over Covid. We really like Bill and his service and will definitely use again for some other upcoming projects we are thinking about. Thank you, Bill!
Description of Work: New hot water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
jesse c. R.
01/2020
5.0
plumbing
+ -1 more
It was great. No problem. It was a little more than anticipated. Good communication. Completely satisfied wit the work that he did. Totally satisfied. Their service charge for them to come out was reasonable. The workmanship is topnotch.
Description of Work: He replaced a shutoff valve that comes to the main pipe to the house. Insulated it inside and out.
Rating Category
Rating out of 5
Yes, I recommend this pro
jerry S.
07/2019
5.0
plumbing, water heater repair, drain cleaning
+ 1 more
Bill was very responsive, punctual, professional, polite and cost-effective. Had my awkwardly placed water heater that was completely rusted out swapped out in 4 hours and done so quite safely. Will definitely use again!
Description of Work: Water Heater Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,750
Mary G.
04/2019
5.0
water heater repair
+ -1 more
Bill was prompt, pleasant, professional, and skilled. I was happy with the service and would call them again with future plumbing problems. He did all I anticipated he would do.
Description of Work: I needed to replace a leaking water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nick J.
03/2019
5.0
drain cleaning
+ -1 more
Bill did excellent work. He was knowledgeable and extremely friendly. Highly recommend him!
Description of Work: We thought we had a clog somewhere in the house. Bill came out and diagnosed the issue quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from Plumbing Right Now, Inc.
We're just glad to have helped you out and hope that you get the original problem resolved with the previous home owner. Thank you for the great review Mr. [Member Name Removed]. If we can help you in the future just give us a call and we'll be here for you.
Richard B.
02/2019
5.0
plumbing
+ -1 more
The owner, Bill, came out to my retail strip building to repair a leaking hose bib. The hose bib is a special kind that is recessed in the wall and required a square key to open and turn on. These are typical on commercial buildings. Since this was not a standard hose bib like one found on a house, the repair parts would need to be ordered and were quite expensive. I elected to just cap the water line to the hose bib inside the building. Bill came back on a Saturday to perform the repair. The work went as planned and I have no complaints. The cost was $346. I wish it were less expensive but this was one of my less expensive plumbing repairs so I can't complain. I will use Bill again when I need him.
Description of Work: Cap a water line to a leaking hose bib.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$346
Response from Plumbing Right Now, Inc.
Thank you sir. We were able to work with you and provide good service to get your leak issue resolved and when you are ready to go forward with a replacement just give us a call. We are happy to provide excellent service on your next plumbing issue, just give us a call. Have a great day!
Sharon Emily K.
02/2019
5.0
plumbing, water heater repair
+ 0 more
Very well. Bill did a great job all around and we have a wonderful water heater that will last a long time.
Description of Work: Replace water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Plumbing Right Now, Inc.
We strive to make you smile and if we did then we did our job. Thank you for the great review and know that we appreciate you. Have a blessed day.
Mary A.
10/2018
1.0
plumbing
+ -1 more
He replaced the parts to a faucet that leaked. After trying two of them he said the faucet was old and could not be repaired. After a couple of years with no cold water in that sink, I went to home depot, bought a 7 dollar part and within 15 minutes, I now have a working faucet with cold water.
Description of Work: Attempted to repair a faucet that dripped
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
$100
Response from Plumbing Right Now, Inc.
We actually had to go back on the Angie's platform to find this lady. Number one, she purchased a 99.00 for 200.00 worth of services. The real kicker here is that the deal was bought and performed October 2016. Can I ask why you took so long to write in?. It really doesnt make any since why you wouldn't call, We take all our calls and clients very serious. I did see that we made 2 trips to your home to try to help. We even offered to replace the faucet if you purchased one for the same amount as the original deal which by then the company is extremely in the red on that job BUT, that's what we do here, Customer Service. Out of the 99.00 you paid the company only received 68.00 dollars of that. It would have cost the company that much in gas and wear and tear on the truck for 3 trips BUT, we still would have done this for you. You say you bought a part from somewhere for few buck and had it fixed in a few minutes, when A TX State certified plumber could not do it is just , unrealistic. We are glad your happy and hope you years of good use of your faucet.
Paul G.
09/2018
5.0
plumbing
+ -1 more
On time, very neat, very honest. Definitely would use them again.
Description of Work: Unclogging Drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Plumbing Right Now, Inc.
Thank you for the great review and anytime we can make a client happy then we did our job right. Have a great day!
David H.
07/2018
5.0
plumbing, drain pipe
+ 0 more
Very well. They provided 3 options for replacement at a decent price, and made sure we understood enough to make the best choice so as to disrupt as little of the concrete/yard and trees as possible. The finished the job in just a few hours, replaced some broken sprinkler pipe as well, and threw in a new main house valve as well. It looks great and we got what we expected.
Description of Work: Replace leaking water main pipe between meter and the house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,974
Response from Plumbing Right Now, Inc.
Thank you for your great review and your business. Helping clients like you are why we're in this business. We love what we do and we want to see our clients smile. Let us know when you have another problem to tackle, We'll be there. Bill
Cindy D.
07/2018
5.0
plumbing, drain pipe, drain cleaning
+ 1 more
Bill did an excellent job it was very professionally done.
Description of Work: New faucets, replumbing under two sinks and toilet wax ring replaced
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,142
Response from Plumbing Right Now, Inc.
It was our pleasure, thank you for your business and if you need us again let us know.
Nancy H.
05/2018
5.0
plumbing
+ -1 more
Bill was so nice and expedited service since both showers had just lost functionality. He was on-time and very communicative. I thought the price was reasonable, and will definitely call him again with plumbing issues.
Description of Work: Replace shower cartridges in both bathrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Plumbing Right Now, Inc.
Thank you. Its customers like you that make it all worth while. We here at Plumbing Right Now, Inc are so happy to have you as our customer. We are growing bigger, serving more customers. We strive to provide professionalism, on-time, friendly fast service at a reasonable price and one of the best warranties in the industry. Let us know if you need our services again. When Your Plumbing & Drains Don't Work, WE DO !!!
KEN K.
05/2018
5.0
plumbing
+ -1 more
When you hire Plumber Right Now (Mr. Bill Glass) you get exactly what you expect from a top notch company. Fast, responsive service at a very fair price. We've called upon Bill's expertise numerous times and have never been anything more than completely satisfied with the entire experience.
Description of Work: Sprinkler repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Plumbing Right Now, Inc.
It was wonderful to see you and the wife again and its customers like you that keep us striving to be the best plumbers in all of Northwest Houston and surrounding areas. If you or any of your friends have any plumbing issues we would very much appreciate it that you keep us in mind. Thank you sir and have a blessed day! When Your Plumbing & Drains Don't Work, WE DO !!!
Brenda A.
01/2018
5.0
plumbing
+ -1 more
It was repaired and he put grout instead of caulk. Working fine so far.
Description of Work: toilet was leaking around the grout line
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Plumbing Right Now, Inc.
Thank you kindly for the review! We were glad to assist with your toilet repair. And should you need us in the future please let us know! Remember, When Your Plumbing and Drains Don't Work WE DO!!!
Brenda A.
01/2018
5.0
plumbing
+ -1 more
The toilet was resealed, looks great, no further leaks.
Description of Work: Toilet leak
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DeAnna T.
01/2018
5.0
plumbing
+ -1 more
Came the day after I first messaged. Finished up quickly and with a 1 year warranty on the work Would definitely call them again if I needed a plumber!
Description of Work: Broken outside faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Plumbing Right Now, Inc.
Thank you and we enjoyed meeting you! Remember, When Your Plumbing and Drains Don't Work WE DO!!!
Karen A.
12/2017
5.0
plumbing, drain cleaning
+ 0 more
It went well. I placed the order for service. The company did not respond after two hours so I called. Owner was unaware of the need for repair but came out after his last appointment 6:30ish pm to clear the drain. After the initial bump, the service was awesome.
Description of Work: Clogged kitchen sink during the holidays.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Plumbing Right Now, Inc.
Thank you and we appreciate being able to assist with your plumbing needs! Remember, When Your Plumbing and Drains Don't, Work WE DO!!!
Leanne P.
12/2017
5.0
plumbing, water heater repair
+ 0 more
I originally wanted the water heater moved to the garage and replaced. I don't like it in the attic. I spoke with Bill Glass and told him what I wanted. He arrived promptly and discussed all the options. He explained the problems and expense of moving the water heater to the garage and explained the pros and cons for each option to replace the WH in the attic. He assured me that an automatic control for shutting off the water heater in the case of a leak was very reliable and would prevent leakage on to the ceiling. He said work would take about 3 hours. When he came for the installation he, again, arrived promptly and began the installation. 2 hrs and 55 minutes later the roofer arrived to seal the vent on the new water heater in the attic. 10 minutes later he was finished and the job completed. Bill and his group were all very professional, friendly, and prompt. He explained everything clearly and answered all of my questions. I was so pleased that I have asked him to install a water softener. He will be here tomorrow.
Description of Work: replace water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from Plumbing Right Now, Inc.
Thank you and we enjoyed being able to help you with your automatic control for your water heater!!! Remember, When Your Plumbing and Drains Don't Work WE DO!!!
Matthew D.
12/2017
5.0
drain cleaning
+ -1 more
Bill was very professional and great to work with. Problem was fixed and the tenants are happy.
Description of Work: Tenants called and reported a slow drain in a two story house. Needed someone to respond quickly and Bill was able to get to the house the next afternoon and snake the drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Jay K.
11/2017
5.0
plumbing
+ -1 more
Replaced 2 toilet flush sets. Checked 2 hot water heaters. Very punctual, was not pushy when I was not interested extra services and new water heaters.
Description of Work: A job well done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Plumbing Right Now, Inc.
Thank you! We enjoyed meeting you and if you ever need anything please let us know. Remember, When Your Plumbing and Drains Don't Work WE DO!!!
Randall W.
11/2017
5.0
plumbing
+ -1 more
They were professional and did a good job.
Description of Work: Great job!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Plumbing Right Now, Inc.
Thank you! We enjoyed meeting you and if you ever need anything please let us know. Remember, When Your Plumbing and Drains Don't Work WE DO!!!
Suzy T.
10/2017
5.0
water heater repair
+ -1 more
Very well. He reviewed the problem and explained in detail and came back for another appt. he did very good work
Description of Work: Hot water heater re-piped and additional items added.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,205
Response from Plumbing Right Now, Inc.
Thank you! We enjoyed meeting you and if you ever need anything please let us know. Remember, When Your Plumbing and Drains Don't Work WE DO!!!
lydia A.
10/2017
5.0
plumbing, drain cleaning
+ 0 more
He was very professional and courteous He performed an excellent job and the water is now flowing continuously. He told me it will take years for it to clog again since the water from the A/C exhaust has slime that causes the clog in the pipe. He is honest in responding to the inquiries about what is causing the clog in the pipe.
Description of Work: He did clear the clog in the bathroom pipe that is connected to the A/C pipe outlet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Plumbing Right Now, Inc.
Thank you! We enjoyed meeting you and if you ever need anything please let us know. Remember, When Your Plumbing and Drains Don't Work WE DO!!!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps,
Water Filtration and Softening
FAQ
Plumbing Right Now, Inc. is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:00 PM - 6:00 PM
Tuesday: 7:00 PM - 6:00 PM
Wednesday: 7:00 PM - 6:00 PM
Thursday: 7:00 PM - 6:00 PM
Friday: 7:00 PM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Plumbing Right Now, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Plumbing Right Now, Inc. offers free project estimates.
Yes, Plumbing Right Now, Inc. offers eco-friendly accreditations.
Yes, Plumbing Right Now, Inc. offers a 5% senior discount.
Yes, Plumbing Right Now, Inc. offers emergency services.
Yes, Plumbing Right Now, Inc. offers warranties.
Plumbing Right Now, Inc. offers the following services: We offer water heater repair and replacement (tank type and tank less). Water and sewer line replacement and repair. Whole home water line replacement(re-piping of the home). Under slab plumbing repair(tunneling), fixture repair and replacement. Filtration design and installation. Garbage disposals , Toilet repairs and installation. We install specialty products like Flo Tech for water de-calcification and de-scaling (removes water spots and adds life to fixtures, hot water tank, dish washer).