They were the cheapest out of 3 quotes for a new air conditioner and repair. Came out numerous times to try and fix a problem. Unit was eventually replaced. Very fair in their service and received a refund for a part that wasn't needed after all.
Description of Work: Old A/C repair with eventual replacement of one unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tyisha R.
07/2017
5.0
heating & air conditioning/hvac
 + -1 more
I briefly told Lakewood A/C about my problem over the phone as well as my previous A/C problems. They sounded very sympathetic to my problem and due to weather, Lakewood A/C gave me an afternoon appt weather permitting. They called me when they were en route and arrived as expected. Because of all the other money paid to previous mentioned A/C repairs I only initially wanted a diagnostic service. Wasn't sure if I could afford another high A/C bill within 1 month. Luckily, my problem was VERY simple and was resolved simply by resetting the system in the attic. Apparently when I turned off blower at the circuit breaker there was more than one breaker that controls the A/C unit and thus the circuit I turned off was not the correct one for a system reset. Anyways I paid $50 for someone to essentially unplug then replug my system to reset it, BUT, I'M NOT COMPLAINING. The techs did a thorough diagnostic, looked over the previously hired techs work, advised me that my circuit board just might be going out, provided quote for work if/when needed - which seemed competitively quoted. Also if/when I have circuit board replaced, they said would comp 2 minor repairs/corrections that resulted from 2 of the previous techs being sloppy - my words - with their wiring, but that it wasn't urgent. Overall, I was very satisfied with the integrity of this company and feel as if I've finally found my go-to A/C company. Plus, this is a small business and I always try to support locally owned businesses first.
Description of Work: Diagnostic - AC/heater blower fan won't shut off - turned off via circuit breaker. Background. I previously had a/c repair work completed less than 1 month ago by 3 three a/c certified technicians from different companies. Short story - motor stopped working in outside unit on day I was hosting a crawfish boil at my home. A/C was "fixed" but lack of cooling persisted. Because I wasn't satisfied with the quality of work nor trustworthiness of technician, I just kept hiring a different company to "fix" the problem. Ended up using three different companies. 1st replaced capacitor and "topped off" freon - house began to cool off 1st 30 minutes then nothing. 2nd guy/company replaced motor and capacitor then returned following day after house still wasn't cooling off to tell me I had freon leak and should just replace entire unit. No longer trusted him so hired 3rd guy who said everything is fine, but exterior thermostat wire from outside unit to inside house was frayed and should be replaced. A/C did begin to work, but he had nasty attitude/demeanor. Note - all of these companies were referred, but not on Angie's list. Later found out referrals only used these companies for regular maintenance - not actual repair work. When blower wouldn't turn off I decide to join Angie's list to find an A/C company who is fair, honest, and preferably in my area to support local area businesses. That's when I came across Lakewood A/C. I cross-check reviews on several sites like Nextdoor and Yelp and was happy with consistency of positive reviews and decided to give them a try.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Dennis B.
10/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Robert R.
12/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Thomas O.
08/2015
5.0
heating & air conditioning/hvac
 + -1 more
We had a freon leak due to a roofing job gone wrong. Lakewood was dispatched through my warranty company and arrived the same day. Rod at Lakewood went over and above to diagnose, view photos, and recommend we get an electrician. He was always available, honest and more than willing to coordinate with the roofing company so all contractors were present while the repairs were being made. Thank you Rod and your team at Lakewood!
Description of Work: Ran a pressure test to diagnose and repair freon leak. Repaired leak, added coolant and coordinated efforts with multiple contractors to restart compressor fan.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Samantha K.
10/2014
5.0
heating & air conditioning/hvac
 + -1 more
Our A/C unit had to be turned off in the middle of the night due to disruptive noise. We called our warranty company the next morning, they dispatched Lakewood. The problem was diagnosed and repaired by 2pm. Xavier was very professional, timely and polite. Thanks Lakewood!
Description of Work: Fan Motor Replacement
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joe C.
09/2014
5.0
heating & air conditioning/hvac
 + -1 more
Rod and his team at Lakewood A/C are the very definition of good customer service. In an industry where most of these businesses try to cheat the customers, Rod was VERY honest with us and worked with our home warranty to get us the best price possible. He called us back repeatedly to keep us posted about any new information. His team was punctual, efficient, professional, and even laid down material on our carpet so our carpets wouldn't get dirty from their shoes. It is very rare to see a company like this still putting the consumer first and I whole-heartedly recommend Rod and Lakewood A/C. Thanks guys!!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Lakewood A/C is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 AM
Saturday: 8:00 AM - 12:00 PM
Lakewood A/C accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Lakewood A/C does not offer free project estimates.
No, Lakewood A/C does not offer eco-friendly accreditations.
No, Lakewood A/C does not offer a senior discount.
Yes, Lakewood A/C offers emergency services.
No, Lakewood A/C does not offer warranties.
Lakewood A/C offers the following services: A/C & Heating repair