Fix My Slab

Absolutely wonderful!

They did an excellent work

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I needed an estimate for a slab repair to decide whether to buy a house or not. The guy came out and was very helpful, told me exactly what he thought was wrong, what in addition was probably wrong and high and low figures to repair. The low figure was well above what I was prepared for. It was in line with another foundation repair company. If I had gone ahead I would almost certainly have used them. He had some very neat equipment to determine what parts of the foundation were higher or lower than a reference point.

Ty Strickland was prompt in scheduling an appointment to come give an estimate for the repairs. He arrived on time, actually eary, and did a very thorough inspection. He was professional and friendly. He gave us a very fair estimate which was much lower than a competitor's bid. We knew our neighbor's across the street had scheduled someone to do their foundation repair so we took him over to meet them and he gave them a very good estimate, also much lower than the competitor. We scheduled the work and while they didn't do the work on the day scheduled because of delays on another job, they did arrive early the next day, did the work, cleaned up and rechecked the house level before leaving. They couldn't repair the concrete areas where they had to dig it out because it started raining. But came out the next week and did the work. I was not entirely happy with how they repaired the concrete on my back porch. They seemed to be in a big hurry. There was wet cement all over my back door and patio wall that I had to clean up myself. Also the patch was not leveled to the existing concrete. Overall, I would definitely recommend Fix My Slab.

Overall the job was good, Ty showed up as he said he would and his guys did the job in the amount of time they said it would take. I was a bit upset with the customer service side of the job. Ty had brought it to my attention that there was a leaking pipe and advised me to get the materials and his guys would take care of the repair. After I advised him i was going to the hardware store to get the materials for the repair he backed out and said he dint want to do the repair and said i need to hire a professional to do it. I took care of getting it repaired at a cost to me of $250.My biggest issue with the leak was his supervisor had told me when he was showing the leak to me that he wasn't sure weather it was already like that or his crew had caused the crack. The second issue was when the guys finished back filling the holes they ended up crushing my french drain field line. I called Ty to let him know what had happened he asked me did i want him to come over and fix it, I told him it was a little late because we had just had a 3in rain in 15 minutes and I had to rip out the drain line in order for my yard to drain the water away from my house. He never offered to pay me for that repair either.