I had called an air conditioning company to come fix my ac and they wanted me to buy a whole new air conditioner and cared less about fixing the problem. I called crossroad services and Jeff came out and found a bad wiring connection on my ac no fixed it in like 10 min. And then checked the whole ac and found everything to be working ok. They charged me 89.50 I found out later that almost all the ac companies around the service guy gets paid straight commission and not hourly, they get 15% right off the top. So that way they will sell more.
Description of Work: repaired a wiring connection on air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
jeff W.
04/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I had 3 different companies out and they all tried selling me a new air conditioner. I called crossroad ac and they found that the problem was a bad wire connection. They fixed it in 10 min checked out my ac found everything to be ok and charged me a service | call 89.50. |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89.5
Ross C.
07/2014
1.0
heating & air conditioning/hvac
+ -1 more
I asked to have a specific problem fixed and provided model numbers ahead of time. When the tech arrived on 2 separate occasions he had was not prepared to deal with the problem and instead rattled on about unrelated subjects and tried to sell me everything from accessories to a complete new system. I finally called another company who fixed the problem quickly and all is working well.
Description of Work: Not much
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$400
Ross C.
06/2014
2.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
unknown
Description of Work: Came unprepared for a service call the proceeded with a sales pitch for new unit. Another company fixed the problem in a couple of hours.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$200
Matt H.
05/2014
5.0
heating & air conditioning/hvac
+ -1 more
Very professional work. I would recommend Crossroads to others.
Description of Work: Replaced Heating Unit and duct work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Reuben E.
06/2013
5.0
air duct cleaning
+ -1 more
They are very good. Andy is honest and is very concerned about his customers. He does a very good job and is polite.
Description of Work: We used Crossroad Air Conditioning and Heating for air duct cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JAMES B.
05/2012
5.0
heating & air conditioning/hvac, small appliance repair
+ 0 more
Andy Donlon is a true professional, a reverent and righteous man. He understood that time was of the essence. It was July and we needed the new unit. Hegave us a very fair price and installed the unit the very next day. They worked their butts off in the oven like temperatures of our attic to complete the install. He selected a unit with maximum energy savings combined with ease of installation based on our current configuration in the attic. We are saving up to have him back to replace the down stairs unit before it goes out. Best of all we are saving big time on energy costs already! I heartily endorse and recommend Andy Donlon of Crossroad Air Conditioning and Heating, Inc.
Description of Work: We have a 13 year old Trendmaker home in Katy. Crossroads Air Conditioning replaced our complete upstairs 2.5 ton condensing unit coils and furnace with a new American Standard 3 ton 16SEER unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
SHARON C.
01/2010
5.0
heating & air conditioning/hvac
+ -1 more
Andy has been taking care of our family's residential a/c and heating needs for at least 7 years through two houses and is probably the most trustworthy contractor of any type we have ever used. He always gets to us as quickly as he can when we have a problem, usually the same day. Andy is a great diagnostician, and we have never had a problem with any of his repairs or recommendations. He performs checks of each system in the spring and fall, and he keeps us running smoothly. He has never tried to perform unnecessary work. He has had to replace compressors for us, remove plastic wrap that got sucked up an intake, and even identify mysterious noises that turned out only to be an ill-fitting filter. Crossroad Services is the kind of company you always hope to find and rarely do.
Description of Work: a/c maintenance and repair on two units
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Maggie B.
12/2005
5.0
heating & air conditioning/hvac
+ -1 more
Cross Roads is a very professional, punctual air conditioner repair service. Our air conditioner went out awhile ago, and I called them. They were very punctual in getting to us. The service man came and took a few hours to repair our air conditioner. We were in need of a new part, so they replaced the defective part, and it has worked great ever since. We will certainly call them again if we need a service call, as they are very reasonably priced.
Description of Work: They repaired our air conditioner.
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*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Appliance Repair - Small
FAQ
Crossroad Services is currently rated 4.3 overall out of 5.
No, Crossroad Services does not offer free project estimates.
No, Crossroad Services does not offer eco-friendly accreditations.
No, Crossroad Services does not offer a senior discount.
No, Crossroad Services does not offer emergency services.
No, Crossroad Services does not offer warranties.
Crossroad Services offers the following services: Air Conditioning and Heating Repair, New Installations