Comfort Air Systems

Craig maintains all of my rental properties and personal residence. He is very responsive and his prices are reasonable. I have never had to call him back for any issues with the work he has completed. Highly recommend....

COMFORT AIR SYSTEMS has done my annual a/c inspection and tune up for the past two years. I called the owner (CRAIG OSBURN) after AIR SPECIALIST of Pearland, Texas said I needed major work done on my A/C. CRAIG came out, inspected my system, and said my system was in good shape. I have used him for two years now and am now signed up for him to inspect my heating system next fall and then my A/C next spring. I first learned about COMFORT AIR SYSTEMS from my neighbor who had them replace his whole A/C. My neighbor said he checked out several companies and that COMFORT AIR SYSTEMS gave him the best deal based on quality and price and that he was very pleased with his new A/C unit. I recommend COMFORT AIR SYSTEMS.

I spoke to Craig on the phone after receiving a first diagnostic visit from another company, who told us we would need our entire system replaced. Craig was concerned that we were possibly getting ripped off, and came out the next day to diagnose our problem along with his son (Coil was freezing over repeatedly). Diagnostic trip fee was $59. He confirmed (along with the other 2 contractors we called after the first one) that the entire system did in fact require replacement. He gave us a very fair estimate which was one of the top two estimates we got of the five. Both companies said that if they found further issues during their installations, they would fix those problems without changing the estimate. Since both of the contractors seemed very knowledgeable, professional, and honest, it came down to which system we wanted, and the online reputations of both contractors (both good, but the other contractor had more reviews on Angie's List). The systems were different brands and both seemed to have their pros and cons. After much deliberation in the family, we went with the other contractor due to the brand/model he was offering and more online reputation evidence. That being said, Craig's system would have been less expensive by a few hundred bucks, and he's actually much more responsive to phone calls than the other contractor who had the and quot;betterand quot; (by which I mean, more documented) reputation. Also, this company's operation is truly a family operation, which means you are not paying for upkeep of a fleet of trucks as part of your quote (he has 3 employees. He seems to be teaching his son the ropes, as well). At the time of this writing, Craig's operation is insured (which means if his guys fall off your rickety 50-year-old attic ladder, you are not liable to pay for their medical fees). Although he hasn't been running this business for long (just a few years), he previously worked with a larger company and is clearly very knowledgeable. He didn't mind answering my many, many questions, even when I called after hours to ask them. Again, I was very impressed by his knowledge and professionalism. I would definitely use this company in the future if needed.

Excellent !!!!