Anderson Remodeling Inc

my 1 week project took 4 months. When my kitchen island slab finally was installed - they cut the sink on the wrong side of the slab. I was so done at that point, I just decided to live with it b/c the alternative was having to deal with this circus again. About a week after we finally wrapped up the project, I received a LIEN notice that they had not paid the cooktop vendor (which I paid Anderson for months ago). When I called their office, they told me, oh, don't worry about that, it has been taken care of... really ?? When I asked for documentation to that effect - go nothing. Let's hope someone doesn't knock on my door to take my cooktop away before I can get this sorted out. Such a frustrating and disappointing experience. I really tried to be patient, but their office staff is a hot mess. Worthless as a General Contractor.

Outstanding!!! Work was scheduled for 30 days all tasks were completed in 25 days. The contractor insured work crews were at the worksite daily while the renovation was in progress. Quality of work by the various crews was of the highest order. Highly recommend!!!

Robert Anderson came out with a project manager (Tess) on the first day to do a thorough walk-through of the project to prepare the quote. When he understood that we were trying to take care of things to get the house ready to sell, he provided very valuable input into some things that needed fixed that we would have overlooked, but also provided guidance where we could make an update that was lower cost than what we thought was required. The net effect was less money spent than would otherwise have been required. The crew was able to start promptly after we signed the contract. All of the crews arrived on time, worked full days, worked quickly, quietly, and were very polite and professional. Every day the entire site was completely cleaned up. When we had minor issues that needed to be fixed, they were extremely responsive to get them addressed. It was an absolute pleasure to work with Anderson Remodeling. They were professional, honest, and had customer focus from the beginning to the end. I would absolutely hire them again, and recommend them to my friends and neighbors.

Very well, Leanne is very helpful and her crew was punctual and professional

Everything was fixed well. I would recommend a written quote if the scope changes. A job well done.

Competitive price. had to wait a while to get on the schedule but fast work once they got it scheduled. All work was very good quality and it looks great.

We received an estimate for $4,912 to paint my 2,400 sq ft home. I have been in contact with Robert to understand why his bid is nearly $2,300 higher than all other companies

From the start to the finish of the experience, it was very pleasant and professional. Anderson was prompt in scheduling an appointment to come by and give an estimate. This happened within two weeks. Mr. Anderson came by with an assistant, and saw all the rooms that needed to be worked on and talked through any difficulties that might come up during the repairs, such as the difficulty of matching paint or replacing crown molding. The estimate was consistent with other remodeling companies we called for an estimate in both price and the things needing to be done, so that made me comfortable with what was being suggested. When the work was scheduled, the folks were in and out in 3-4 days total, which was in line with the schedule that was provided. The workers were professional and pleasant to deal with during the work period. When my wife had questions about the color matching and on the crown molding, Anderson worked with her to review things and change the one thing that we agreed could be adjusted. Overall from top to bottom a great experience.

worked with insurance company and relieved me of having do justify needed work. Was able to improve my A/C issues while completing the roofing project. Never had the pleasure of working with a contractor who gave me such personal attention to my project and needs.

Excellent cabinetry. Match is nearly seamless; better than I expected. I had a probem with one of the molding pieces; the carpenter returned and replaced the piece. One telephone call was required to make everything right,

Anderson was punctual. I liked his ideas and recommendations. Of all the women that seem to work in his office, it just took too long to get a final estimate (12/2/13) from the original estimate (11/14/13) despite the calls and emails. I ultimately went with another remodeling company. Everyone that worked with the company was very cordial.

My overall experience with Anderson Remodeling was great and I will use then again for future repairs on my home. Mr. Anderson is very professional and helpful. Their quote was a little higher than others I received but I felt like the quality of their work was worth it. My only complaint (and not that big of a deal) is that there was not good communication between the workers and the office regarding the time they would arrive. I was given an estimated 2-week span for them to start and they just showed up one day without any warning. Luckily I was home and was able to quickly move plants etc. for them to begin. There were a couple of days that they were supposed to be here and never showed up, but they worked efficiently when they were here finished the job within the time they had estimated. The workers were very friendly, professional and thorough with their work.

They were efficient, professional and punctual.

We worked directly with Robert Anderson, the owner, who was very plesent until we accepted his bid for the job. After the work started we had to correct his team on placement of numerous bathroom fixtures, as well as the delivery of the wrong style of fixtures. Every time we corrected their work, Robert was unprofessional by blaming us the customer for the mess up, he recommended Fergonsons Showroom, for all our bathroom fixtures, after visiting their showroom and making our choices Anderson remodeling marked up prices that we had to ask them numerous times to correct. After the job was completed, it was completed quickly but numerous things had to be redone (they did not touch up texted walls before painting them, therefore they had to be reprinted, installed light fixtures in the wrong rooms, bathroom fixtures in the wrong bathroom and order paint in colors we had not confirmed as the final selections), we had to meet with Robert multiple times because his invoices were incorrect (marked up prices, did not reflect payments we had already made, charges for fixtures not installed in the house and work they never completed) finally, when the final payment was made we realized that it was still incorrect because they were charging us for a claw foot tub that they asked us to pay the vendor directly for we called Robert directly who told us to contact is him bookkeeper Pam who never returned or calls (2 business days) therefore we put a stop payment on the check and issues a new check the next day. After this Robert became even more angry saying that since we put a stop payment on the check and were not paying him the full amount, even though we showed him we had already payed for the tub, he would no longer honor the discount he afforded us earlier. The discount he was referring to was the CORRECTED prices from ferguson showroom and the removal of charges for work they never completed at the house. After refusing to pay for the tub twice Robert and his assistance continued to call us, show up at our house wanting payment. We filed with the BBB and after submitting all our documents and rebutting Anderson's incorrect statements they stopped responding to the BBB and the issues were dropped. Examples: Robert and his assistance came to the house and did a walk thru because we tole them their invoices were incorrect (number of light fixtures and prices) which they insisted were correct, after showing them these items were not installed in the house they never apologized for their rude and unprofessional attitudes They told us we had to pay ferguson a directly for a claw foot tub we had installed, so we did, but they attempted to charge us for the tub as well, when we brought this to their attention they stopped returning our calls therefore we had to put a stop payment on the check They attempted to charge us for work they never did or did not complete (installing toilet paper holder, towel holders, and light fixtures in the master bathroom) When fixtures were delivered that re incorrect and we asked them to return them for the ones that we choose they tried to charge us a 10% restocking fee, FOR ITEMS WE NEVER ORDERED When we were selecting paint choices, Robert was present and wrote down colors we said we weren't sure of, he said that's ok just call me when you make your final choices, the next day he showed up with the colors we had not confirmed and then charged us when we told him the colors we wanted, I don't feel that it is our fault he jumped the gun and order paint we had not chosen. Incorrect invoices: the number of fixtures that were installed in the house was incorrect, for example they had the correct sku numerbs and descriptions but only 3 were installed in the house but their invoices would say 5, we asked them to correct it and they would argue with us, come to the house and do a walk through, realize we were correct, tell us we will correct it and send you a new invoice, BUT THEN SEND US THE SAME INVOICE! We had to ask them more than 6 times to correct their invoices, they would tell us they did, forward us a "new" invoice and the corrections would not be made.

It went wonderful. They did the work exactly as we contracted. It was above what I expected. It was "magnificent" is a good word. Their people are very professional. They clean up. I highly recommend them. Their price is reasonable. It turned out really well. Staining is not easy to do. It was very good. They worked extremely well with me when I would change something. They're flexible.

We were very pleased with them. They seemed to be really down to earth and listened to what you said. They came and did their job with no problems and were professional. They were good workers and were prompt. They gave me an estimate and kept to it, so I would recommend them.

The job wasn't that big to constitute $20,000 and that's why we didn't use Anderson Remodeling.

After trying to work with several contractors who were not interested in our ideas, we found Anderson Remodeling. Robert came to our home within a few days, listened to us and studied our project which was complicated by varying roof lines and a breezeway at an odd angle. He worked with us to design a beautiful outdoor space at a very reasonable price. The work was done quickly and everyone from the office to the workers was wonderful. Anderson coordinated the HOA approval and kept us well informed throughout the whole project. Robert was on site frequently and the crews arrived on time and completed each portion of the project quickly and with the least disruption to our lives as possible. Everyone was pleasant and the site was always cleaned up when they left for the day. Our new cover, redesigned breezeway, concrete overlay, gutters and iron fencing blend flawlessly with the existing structure and appear to have been a part of the original build. Gorgeous!!!! We could not be more pleased. Anderson did an amazing job from the first contact to job completion. We highly recommend them and will definately use them for our next project.

Post Ike repair due to a leaking roof and water damage. Poor quality work - was to repair ceiling and wall, exterior wood, and prep for painting. They left walls unfinished, removed window sills they never replaced, sloppy work was not ready for painting, they missed a large section of black mold in the ceiling where they did not replace the warped boards. The work was prepaid and once they thought they were fnished, they became non-responsive. We did report them to the BBB and requested a partial refund, but we never heard from them again.

We called Anderson Remodeling for a bathroom renovation. Because of the flooding in the area, they called and cancelled the appointment....which was totally fine. In fact, she called several hours before the scheduled appointment and was very professional. and polite. I was looking forward to our rescheduled meeting. That night, my house flooded. Not sure what to do, I called them back. I told them who I was and that now my bathroom remodel has graduated to the entire first floor. She told me to call the water mediation company they recommended and to call them back when the house dried out. I called later that day to see if we could setup the meeting for them to come take a look and start the bidding process. I explained all of it again to someone else. She put me on hold and someone new came on the line and simply said, "we don't work on insurance jobs." And that was the end of the conversation. No explanation, no, "I'm really sorry, but company policy...." It was very strange. She did offer to come bid on the bathroom. I declined.

When the owner came to my house he was very rude and unfriendly. From the beginning when I opened the door Mr Anderson seemed to have a look of surprise on his face. His expression was one of disappointment that a person of color answered the door. The remainder of the visit was one of rudeness, unfriendliness and attitude to have to talk to me. A handshake was not offered and the voice tone was one of hatefulness.unfriendliness.

I don't know how to grade the price because I didn't get any other bids. They were responsive, punctual and professional.

Overall the job went fine; completed job to standard, and more or less on time (only delays were due to external circumstances beyond contractor's control). Kitchen cabinets work required some refinishing/touch ups, and other "attention to detail" items. Contractor used multiple subs, not all of which were top notch. Good work at an above-average price, but required owner inspection and supervision to ensure quality. Things I expected the contractor to catch/notice I had to bring to his attention. Overall fair, but I didn't feel like I particularly got "excellent" craftsmanship at a reasonable price; I felt like I got good craftsmanship at a slightly more than I should have paid. Months afterwards, we noticed errors in paint, stain, and trim work that were simple lack of attention to detail.

They did a good job. However once the job was completed, they did not follow up afterwards. I enquired if they did concrete work and she said that she could refer me to some one else, but she never did. They were punctual and cleaned up after themselves.

I liked the employee that came out and gave us the estimate.I liked the crew that done because they cleaned up spotlessly. There is still a problem that has not been brought to their attention; the doors are not hung right because when it rains, watter leaks in. We will find someone else to fix this.