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BURT'S AIR COND & HTG SVC

Heating and Air Conditioning

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-3 of 3 reviews

Randy R.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Andrew H.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
He came up the same weekend.
Description of Work: He confirmed the diagnosis of the first company, and ended up replacing the coil and repairing the air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

John M.
07/2013
1.0
heating & air conditioning/hvac
  + -1 more
We were under a 10 year parts and warranty with one year left...Original purchase was made in 2004, June. Called them for warranty repair on 07/08/13. Can't get them to commit to repair, tried to get me to pay for a part they say was added on by us. Finally got them to change their minds about me paying for part after referencing proposal and agreement to them. Supposedly fixed a/c on 7/12 (Friday), but broke again on next day (Saturday of course) Called them out again on 07/15 (Monday) but a/c repairman on vacation....was told I was on list for following Monday 07/22...no show all day. Finally called me around 4;30 pm to say they weren't coming out. On 07/23 (Tuesday), no commitment made all morning so I had to contact my lawyer and reported them to Akin's Army (Fox Channel 26 News in Houston, TX). I then called them and told them what I had done, and finally got them to come out that afternoon to find out that another part was out...... the condenser coils...which had to be ordered from another state. 3-5 days shipping wait...Still not fixed as of today 07/29/13. Don't know when I will ever get this fixed..... CAN YOU SAY FRUSTRATED AND HOT!!!!!!!!!
Description of Work: Having trouble getting them to honor their 10 year parts and warranty and lack of responsivness.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    613 6TH ST N, TEXAS CITY, TX 77590


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    BURT'S AIR COND & HTG SVC is currently rated 3.7 overall out of 5.
    No, BURT'S AIR COND & HTG SVC does not offer free project estimates.
    No, BURT'S AIR COND & HTG SVC does not offer eco-friendly accreditations.
    No, BURT'S AIR COND & HTG SVC does not offer a senior discount.
    No, BURT'S AIR COND & HTG SVC does not offer emergency services.
    No, BURT'S AIR COND & HTG SVC does not offer warranties.

    Contact information

    613 6TH ST N, TEXAS CITY, TX 77590