Richardson Fence & Patio Inc

We were satisfied with it. The fence is really nice.

unknown

My fence was damaged when my neighbors tree fell on it. I called Richardson to see what it would cost to fix it and they told me and then it took them over 5 weeks to come out to do the job. I was calling them a lot during this 5 weeks. When the guy comes out to fix it I find out they are going to take a short cut. When I called other out to see what there price would be I find out that my fence is a commercial grade fencing and that you can't just replace the part that was damaged you have to replace the whole fence in the back. That is not what Richardson was going to do. They were trying to cheat us out of having our fence fixed right.

Richardson was known in the area as one of the best fence builders. I contracted with them to install a fence for about $8000.00, which was about $2000 more than what their competitors would have charged but I wanted the best fence. The fence was installed and was of good quality and looked good. I was warrantied for 25 years. after about six years a stainless steel spring broke on one of the gates, and I went there to get another spring. The made a federal case out of giving me the little $2 spring but they did. About six months ago I called about a fence post that had rotted off at the ground and my fence was sagging. I called about getting it fixed under warranty and was told the warranty only covered material and I would have to remove the fence post and bring it in so that Mr. Richardson could inspect it and see if I should receive and new post. These poeple's warranty is useless. A six dollar fence post and they want to haggle about it. Go somewhere else and get a better deal, because if you think these people stand behind their warranty, you will be wrong. They are counting on you moving before the fence wears ouit.