Had a bit of an issue with our septic backing up, called another company and they came out and pumped my tanks (which we just had done less than a year ago). They said backup was due to some paper that was blocking a pipe between house and tanks. They unclogged it and went on their way. 2 weeks later, same issue so I tried Metro Septic after finding them on AL and a plumber customer of mine suggested them. Metro came out same day and sure enough, paper was clogging up the pipe again. But, and this is a BIG ?but?? Jimmy with Metro actually took the time to see what the true root of the problem was, and that was just it? ?roots?? Jimmy noted there were roots growing in the old clay pipe causing paper to get hung up and clog. Less than an hour later he had removed a significant amount of roots as well as outlined what the next step would be if further repairs were needed, as well as what we could do ourselves. Needless to say, Metro?s prompt service, fair pricing, and actual fixing of the cause versus simply taking my money has made me a fan. Later this year we will have them out to do a new aerobic system to replace the 30-40 year old system in place now.
Description of Work: Fixed septic backing up issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Georgia P.
08/2015
5.0
septic tank
+ -1 more
unknown
Description of Work: Metro Septic Services installed a new septic system for us. They did an excellent job and I highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William M.
06/2015
5.0
septic tank
+ -1 more
unknown
Description of Work: I had major issues with the existing 27 year old home septic tank system. I called Metro Septic and the owner arrived as scheduled. We discussed the options available and settled on the installation of a new system. We discussed the cost of the new aerobic septic tank system and he explained how the system operates and how the installation would proceed. He and his staff started a couple of days later. They installed a new "state of the art" septic tank system that meets all state and local codes. The system operates flawlessly and as advertised. The staff is knowledgeable and professional and the system itself is first rate. I would recommend them to others.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,375
jim C.
10/2014
5.0
septic tank
+ -1 more
unknown
Description of Work: Performed service as promised. Good job
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
polly B.
05/2012
5.0
septic tank
+ -1 more
Don't ever rely on a single service that tells you you need a total septic replacement with out a second opinion. A septic firm in Princeton Texas had me so convinced that I was facing thousands for system replacement that I put off maintenance. I was foolish. I know a lot more about septic systems now like I have 4 tanks and not the 2 that the local company said. I have a remarably well installed system. That craked lid could have been easily replaced years ago had I done more research. Thanks to my plumber who knew good folks to contact I was repaired and working well in hours. A final long-term fix in place less than 36 hours after the initial problem at a cost far far less than total septic replacement.
Description of Work: I had a septic tank issue late on a Saturday evening. Metro was one of only 2 companies that respond to weekend calls. They arrived at the time they said they would and quoted prices up front. I knew I had a broken lid. Other local firms had insisted that this meant I had to replace the entire system. Metro, and the other firm assured me that was not the case. Metro did a fabulous job of cleaning and preping the tanks on a Sunday. So I was back to normal by Sunday afternoon. Then, they brought out the replacement lid on Monday. They installed the lid, covered the holes and smoothed the soil. Very polite and professional. While clearly it was my responsibility to have the system maintained better, if you ever have an emergency of this type it is good to know of a firm that is reputable, honest and will work off hours.
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Service Categories
Septic Systems
FAQ
Metro Septic Services is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Metro Septic Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Metro Septic Services does not offer free project estimates.
No, Metro Septic Services does not offer eco-friendly accreditations.
No, Metro Septic Services does not offer a senior discount.
Yes, Metro Septic Services offers emergency services.
No, Metro Septic Services does not offer warranties.
Metro Septic Services offers the following services: Septic system installation, repair & pumping