CLIFF'S HEATING & AIR

If I could give zero stars, I would! This company tells you they will help you, but it will be 2-3 weeks out. Then 2 days later they call to say they are coming out. The person that came out added a pound of freon to our unit and left. Our system continued to have issues and we had to get another company out to look at our air conditioner. The person that arrived did not properly identify themselves either! After all of this, we found a terrific reputable company in which the gentleman came out and found several things that were needed to assist our unit. He did not charge an arm and leg, and went above and beyond to help us. Furthermore, when I called to make a payment on my account, the person taking the payment got rude with me. I advised of all of the above and he tried to say he was related to the gentleman that came out and actually helped our unit. He kept on at me about how his person did or did not identify themselves and finally I just asked him if he wanted the payment or not! He said no and hung up! I then called the company and talked with the man that took care of us and gave Cliffs Heating and Air address and phone-and the owner himself said that neither he nor his company were related to or affiliated with the party that hung up on and was so rude to me! Buyer beware!

They're great! They're honest and they remember who you are, which is important to me. They also have fair pricing, and they're honest about the ways you can fix your problems.

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