Kenneth and Misty are totally unresponsive!! I've called each of them several times about issues with the house and each and every time they just blow me off. Before I rented the house, butter wouldn't melt in their mouths. Once I had signed the lease, it was a completely different story! I won't go so far as to call them dishonest, but they're certainly not trustworthy! If I had it to do over again, I definitely would NOT use Sunburst Realty!
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Evelyn P.
03/2012
5.0
real estate agents
 + -1 more
This is the note that I sent to Ann Runnels this sums it up! Just a quick note to say thank you so much for helping us sell and Buy our homes during such trying economic times. You are a true professional and an outstanding realtor . You are knowledgeable about the area and the market and you are readily available at all times and everything you predict are always true! Thank you for your knowledge , patience and understanding. I know we aren't the easiest clients to have being active military and quite busy people. But you are always there for us you make everything possible and you make it happen without inconvenience. We highly recommend you to anyone looking for the best in the business to sell and buy their home! You truly have the customer's best interest at heart from the moment you meet them until the job is done! Your determination to produce results while upholding integrity and doing so with a charm and care creates this customers who we not only rave, but stay with life. We know for a fact you are that person who always goes the extra mile ! You are an extreme asset to real estate and the community. We not only consider you our real estate agent but most important our friend . Sincerely , Roy and Evelyn Pereira of Temple , TX
Description of Work: This is the second time that my husband and I used Ann. She sold our home and now she helped us buy our new one. We consider Ann our friend more than a Real Estate Agent !She has always had our best interest in mind and went way beyond 100%.We are going to recommend her to anybody we meet .If you need the best call Ann Runnels!
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Sumburst Realty is currently rated 4.3 overall out of 5.