Sugar Land Electric

The electrician came by on time and looked at the issue, suggested a course of action and estimated the time it would take to fix the problem (they charge by the hour). The work was very good and the price was fair.

Contacted them the first time and scheduled an estimate session Friday before labor day weekend. The service person never came or contact. Second time around was able to schedule another estimate session for the next day. This time they called 30 minutes prior to the service person arrives. Rey the service person was very professional; he informed that he is not comfortable punching a hole on my garage roof as per my initial plan to install new attic fan there; but he can help to repair one of the attic fans on main house roof. He also has the exact motor to replace the current fan which must have failed for quite some time. He also makes sure he uses shoe guards to enter the house and clean up afterwards. Very quick, professional and courteous. Highly recommended.

I thought I was cursed with respect to electricians. Three friends had recommended electricians to me and for an unknown reason, none of them returned my calls. Why, I have no idea. After checking the reviews on Angie's list I decided to try Sugar Land Electric. I called on Friday morning and the dispatcher set up an appointment for me for Tuesday. Then, we had Tropical Storm Bill threatening and I feared that I was about to encounter yet another "Curse of the electrician". BUT, the rain held off my area, and I had a phone call from the dispatcher asking if the electrician could come a bit earlier than originally scheduled. I agreed, and Ray showed up soon thereafter. It was raining outside, and at the door he slipped on little covers over his shoes so not to track dirt into my house. Very considerate. He then proceeded to do all the work that I requested, and was willing to answer my questions, and asked for my input on possible choices, such as exactly where would I like the remote for the ceiling fan (the wall attachment holder), or where would I like the new electrical outlet placed. Everything went smoothly, and he charged me for the 3.25 hours that he was here (and I remembered to ask for my discount for being an Angie's list member). He didn't 'round up' on the time, but charged exactly for the hours worked. I'm very happy with the new ceiling fan he installed, and glad that the items that he fixed are working properly now. I have some other work I want to get done, and I'll definitely be giving Sugar Land Electric another call. Seems like the Curse of the Electrician has been lifted!

Very punctual. Suggested putting the plug in a different area of the garage. Saved time and money. Very professional. Would definitely use them again.

I'm getting ready to have them back for some more work. They did a fantastic job on that. They are really good. The fellow was very knowledgeable as to what to do. He ran wires from one end of my house to the other. I wouldn't have tried that myself. He was very cooperative. He got done with one light and then asked what else and I said let's go over here and I'd like one on this corner. He was excellent in what he did. I'm getting ready to call him back.

They did a great job installing the bathroom fan and it was done in less than an hour. The vent pipe for it was already in the attic and the previous owner had just removed and drywalled over where a fan previously was. I also had them inspect a sub panel that had been worked on by a previous electrician that had been recommended by my neighbor. I was not satisfied with the work the previous company had done and it looked like they had taken some short cuts. Sugar Land electric fixed some of the previous guys errors and all is well now. I will call Sugar Land electric again if I need electrical work done in the future. I highly recommend them.

Rey from Sugar Land Electric arrived today right on time at 8:00 am. We discussed several electrical issues I wanted information about - ie: the feasibility of doing the project(s) and the cost(s). He was honest and gave his professional advice. While here, he took care of some minor electrical things for me. I recommend Sugar Land Electric. Prompt, experienced and polite!

Well they spent 5 minutes to tell me that the wiring was the wrong gauge to change out the breaker to a higher amp. I gave them a B because they raised the price from the last time I used them and no one told me. I was expecting to pay 85- actually for the 5 minutes they spent you would think they would say no problem and waive the fee- that would have made me a customer for life because I do have other electrical work that needs to be done. But I had to spend 95 bucks or so for the 5 minutes of work. Every other company I have called to get quotes tells me upfront if they have a cost to come out.

Ray researched and resolved the problems. He also installed 3 GFI outlets. He was very kind to my mother who was the one at home. She had many questions. He answered each one. She said that he was very kind and personable. Great job and service! We also asked for a quote for running a separate line to a dish washer. Dave gave a very reasonable quote. I am so glad to have found a company that takes pride in their work and service.

"Rey" was asked to look at two receptacles that did not work. He quickly realized that the cause was a circuit breaker that I had not understood would need to be reset to make those receptacles work. (I hasten to add that that breaker looked different than the others.) When I asked him if the breaker needed to be replaced, he said he did not think so, but did it because I requested it. He also explained that my circuit box, while old, is perfectly adequate and safe. Also at my request, he replaced a receptacle that was simply old, and that allowed things plugged into it to slip out. He was completely honest, did not try to sell me any services. And did not sneer at me for not knowing that I could reset that circuit breaker. I will definitely use Sugar Land Electric again, if needed.

They were quick to respond, I actually spoke to a live person instead of leaving a message. My first contact was with Dave and when I explained to him my needs, he said he could have someone over next morning. He explained to me about their 1-hour minimum service charge. Dave felt the technician would be able to complete the work in less than the minimum time. He encouraged me to ask the technician to check my breaker box for any issues. Tiffany (Dispatch Lady) called me the next morning to tell me that the technician was on his way. She was very polite during our brief conversation. Rey, the technician showed up at least 30 minutes before my scheduled appointment window which worked out great with my schedule. I explained to him that I needed several light switches replaced because they were sparking and that some were 3-way switches. He got to work right away instead of wasting time doing unnecessary tinkering just becasue he was on the clock. Rey finished replacing all the switches in less than one hour. He willingly walked with me through the entire home and checked every light switch to make sure there weren?t others that needed replacing. He opened the cover to the breaker box, inspected everything and showed me the good and the not so good but never got pushy with me to sell additional repairs. He volunteered to check the grounding cable outside the house and even replaced the old clip at no extra charge. Rey not only knew his electrical stuff, he showed me some of the Do?s and Don?ts that he had learned from his journeyman so I can safely do simple repairs myself. I liked the ownership approach Dave took with me from the get go. As it turns out, Dave is the owner and it shows. It was truly refreshing dealing with people who really care about their customers and are willing to go the extra mile to earn their trust and business even on small job like mine. I will definitely call Sugar Land Electric the next time I need electrical work done.

The were on time and answered all the questions we had. they added a light switch for the lights and everything is still working fine. We will hire them again.

I called them because they had an ad in the Angie's List booklet, and were offering 10% off. When I called, the woman who answered the phone took my name, address, and phone number, and we discussed the work I needed done. She said she needed to get her reservation software pulled up on her computer, and that she would call me back in 15 minutes to set up the appointment. 2 days have gone by and no one has ever called me back.

They were wonderful and I am still using them. They have been really professional.

They were really professional. They did a good job and the price was good.

I was out of town on business and my wife called me in tears at 9:00 pm in the evening after the electrician had spent over 10 hours running a simple power cord 30 feet from a source to the pump in a small fountain in our back yard. When my wife questioned why it was taking so long and when he would be finished, he threatened to call the police to report that she was not going to pay him. She was scared and so she let him finish. She called the owner after the electrician presented her with a $1600 bill, which the owner agreed to settle for $1100, which was absurd for the size of the job. When I got home, I called to speak to the owner and he has not returned my call and I don't expect that he will, because he allowed his employee to bully a women who was alone at night and not sure of her rights when it comes to contractors and I don't think he would want to speak to someone whom he cannot bully.I strongly discourage anyone from using his services.

I own a plumbing company and ran into an issue at a customers home where we hit the electrical line. I called an electrical person I knew who did a horrible job and not up to code. I called Sugar Land Electric and they were quick to respond and had me resolved in a timely manner!

Arrived at scheduled time and succesfully completed the work.

They were great. The electrician seemed really knowledgeable and friendly. We asked them to double check a few things and he did that as well for us so he kind of looked on the bigger problem, he wasn't just focused on getting a lot of things done and made sure all worked. I would recommend them. They were the fourth company that I called and they were the only ones that could come out that day and we really wanted someone to come out that day so that was helpful. I just like the friendly and knowledgeable service of the technician. I don't know if it was an excellent price or not but it seemed reasonable for the work they did.

The service employee was courteous and very helpful. Work was done well.

An appointment was set up thru a call to the business a week prior to the service call. I explained that I had purchased the panel and circuit breakers already. Sugar Land Electric was acceptable to that and told me the charges would be time and materials. The technician was to arrive on Friday the 9th. Derek arrived around 10:00 am. I explained what I was wanting him to do which included fixing an external line that was run years earlier. I showed him where the panel was and turned over the parts I has purchased earlier. He opened the panel and told me I had purchased the wrong breakers. We discussed what type of breakers were required and as he began the process of taking the old panel down, I went to Home Depot (HD) to exchange the breakers for what Derek requested. It took several trips to HD as Derek explained the panel was somewhat smaller that the original panel and in order to load balance the panel we needed different breakers. As I like to learn about my home and what he was doing, he graciously explained everything in detail. The panel was disassembled and removed and the new panel fitted to the wall. All the wires were too short for the new box so Derek spliced the wires, twisted the ends and used wire nuts in order to assemble them into the new panel. The wires were cleanly arranged and the job looked very professional. Derek cleaned up the work site as though no one had been there. I would suggest to anyone wanting to do this to their home is when calling your contractor, let them come out to your home and let them do an assessment of what is there and have them supply the panel and breakers; that will keep you from having to run back and forth to the hardware store several times like I had to do.

They were fantastic. They showed up when they said they would. They did not charge or try to sell me anything extra. They told me what the sources were. I appreciated that because I really hate giving a self pitch. In Sugar Electric, I had their parts in Home Depot and use those parts and did not charge me for anything for those parts and put them in. I had so much which is replaced.

Rey was very professional and thorough. He answered all of our questions regarding work to be done today, as well as work to be done in the future when we purchase new fixtures. We will call soon to set up another appointment and would like to have Rey assigned to the job. We were very pleased.

Arrived wthin time window. Problem solved and setup us up for a future of electrical success.

We are very happy. They were prompt and professional. They did a good job. We are very happy to have lighting in our garage now.