Plantation Landscaping

Jason, the owner of this company, is also our neighbor--he lives on the next street down from us and maintains several lawns on my street--so this plays into what I have to say about this company. On a positive note, all of the work Plantation Landscaping has done for us has been fairly priced and well done. We have used them for the occasional lawn mow (my husband likes to maintain our yard himself, but he occasionally works offshore, and with two small children, it is very difficult for me to be able to get it done myself. Plus I can't edge worth a darn!) but we also hired them to clear a substantial amount of brush and clean up our existing landscaping in our back yard. We spent several hundred dollars on that work this spring and had planned to hire them for more of the same this winter when some of the foliage is less overgrown. Last Monday, I called them to see if they could come by and mow our yard since my husband is offshore again (he can be gone anywhere from 2-12 weeks at a time). Jason told me that it isn't worth his time to just mow a yard every now and then; being summertime, he is just too busy to handle anything besides his "regular" customers who have their lawns mowed weekly. He said that if we hired him on a weekly basis for the rest of the summer, he would try to squeeze us into his schedule. Now, fair enough; the man doesn't want anything but regular clients taking up his limited time. But it isn't as if we only ever used them for the odd mow. We very recently spent several hundred dollars with them and planned to spend more. Plus, as I said, he's our neighbor. He knows my situation: a mother of two very young children, by herself for weeks at a time. To me, the neighborly thing to do would be to explain that he couldn't mow our yard randomly but he would take care of it this once or something like that (it needed mowing and we live in an HOA that can be quite strict about such things). Or even, hey I can't do it, but let me recommend someone I trust who needs the business. But he didn't do that. That's okay, I told him: I understand. The next day, Tuesday, he mows the lawn of the person who lives right next to me, the adjoining yard. Later that day, when I got my kiddos down for a nap and decide to at least mow our front yard by myself, I discovered that he didn't even mow our neighbor's yard up to our property line, but left an extra couple of feet for me to do on top of my own lawn. Yeah, I know it's a first world problem: "Waa, the lawn guy made me mow two more feet than I should have had to, waaa!" But it was just somewhat galling that he couldn't even say to himself, "You know, this lady needs some help, so I will mow a little extra on her side." So I mowed it myself, braving the 100 degree heat and the many bees (another reason I don't like to mow is that I also have a bee sting allergy), but it got done. Now, as I said at first, they do good work at a decent price, so if that is the only thing that matters to you when looking for a lawn/landscaping company, then I cannot disparage what they have done for us in the past. But I can't help but feel that we paid them a not-insignificant amount of money and were treated rather shabbily in return. As much as I would like to keep our dollars in our neighborhood, landscaping companies abound, and I would rather not give more money to this one. I hope my review provides some enlightenment as to the character of this business and its owner.