THEY ARE A GREAT HOME-BUILDING COMPANY. THE CUSTOMER SERVICE ALSO EXCEEDED MY EXPECTATIONS.
Description of Work: THEY BUILT OUR HOME AND PROVIDED THE MORTGAGE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120,000
NELSON H.
06/2004
3.0
home builders
+ -1 more
CUSTOMER SERVICE (WARRANTY DEPT) ARE NOT PROFESSIONAL AND NEITHER ARE THE FOREMEN ON SITE. PRICES ARE NOT REASONABLE TO MY OPINION EITHER. (THIS IS BASED ON OTHER PEOPLE'S EXPERIENCES AND MY OWN WITH OTHER HOME BUILDERS.)
Description of Work: KB HOMES BUILT MY HOME. I ALLOWED THE BUILDER TO DO SOME UPGRADES AS WELL. KB HOMES DID BUILD MY HOME IN A REASONABLE TIME PERIOD, HOWEVER, AT THE TIME OF THE DELIVERY, THERE WERE ONE TOO MANY VISIBLE ITEMS THAT SHOULD HAVE BEEN CORRECTED (BEFORE THE FINAL WALK THROUGH). AFTER I MOVED INTO THE HOUSE, I EXPERIENCED SEVERAL PROBLEMS TRYING TO GET KB HOME'S FOREMEN TO COME TO THE HOUSE TO INSPECT PROBLEMS (UNDER WARRANTY) THAT NEEDED TO BE FIXED. AT ONE POINT IN TIME, WORKERS SENT BY KB HOMES ITSELF FOUND MATERIALS WHICH THEY USED TO BUILD THE HOUSE ON TOP OF THE HOUSE ON THE ROOF; ABOUT TWO BAGS OF 'ITEMS' WERE REMOVED FROM THE ROOF THAT DAY. IT ALSO TOOK KB HOMES ALMOST A YEAR TO REMOVE ITS ELECTRICAL METER THAT WAS STUCK TO THE GROUND FROM WHEN THEY BUILT THE HOME. ITS CUSTOMER SERVICE IS VERY MISLEADING AND NONINFORMATIVE.
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Service Categories
Homebuilders
FAQ
KB HOME BUILDERS is currently rated 4 overall out of 5.
No, KB HOME BUILDERS does not offer free project estimates.
No, KB HOME BUILDERS does not offer eco-friendly accreditations.
No, KB HOME BUILDERS does not offer a senior discount.
No, KB HOME BUILDERS does not offer emergency services.
No, KB HOME BUILDERS does not offer warranties.
KB HOME BUILDERS offers the following services: HOME BUILDING.