Houston Village Appliance Repair

Working with Frank was a pleasure. He provided transparent pricing, even showing me his supplier costs to assure fair pricing. His personable approach made communication easy, and having his direct cell phone was a plus. Although the repair required multiple visits, Frank was committed to ensuring our washer and dryer ran smoothly. Excited to continue as a lifelong customer. Thank you, Frank!

Frank was very prompt and assessed the problem. The broken part was too expensive so I haven’t agreed to the repair. Payment was for the service call.

They were wonderful! Very professional, considerate of the furnishings and finished quickly. We we will definitely use them in the future.

On time and completed job. Was a bit expensive but overall was good. Will use them again if necessary……

We were very happy with the service and would hire them again

Great communication. Wasn’t pushy for a sale. Gave honest advice. I felt consulted and helped. Recommended I buy a new machine bc the repair cost was 100 less than a newer / more current model.

Excellent service all around from Vanesa and Frank. Vanesa was very quick to respond to my original request and questions. It was also easy to get on the schedule for my GE electric cooktop w/downdraft replacement. Frank arrived for the replacement on time and was quick and efficient. He definitely has a lot of experience and comfort with installing appliances, and it showed in how fast he got started and completed the replacement. I will use Houston Village Appliance Repair for my appliance needs in the future. Thank you!!!!!

Professional, quick service! Frank was great, quickly diagnosed the problem with our fridge, he got it working normal again while he ordered the parts and returned the next day to finish the fix. Definitely recommend!

Service was incredibly fast and professional. Clothes washer door latch was malfunctioning. Initial contact was personal and was within minutes of my query. Repair was accomplished in 15 minutes the following morning. Highly recommend.

Smooth transaction. Removed and took the microwave to their repair shop, brought back the next day after changing out the magnetron. Also changed out a couple of filters (ofcourse, for additional charge). Overall would recommend

My washer was leaking water, so I went to Angi for help. This company's $34.98 deal for a diaganostic call was appealing, but I ended up wasting more than $200. What happend? They recommended replacing the water pump. I asked whether the washer was in good condition and it was worth it to repair it, the technician said yes. He got it done quickly. However, a few days later when I used the washer it stopped in the middle of a cycle. They came again to check and told me this time it was the door lock that broke, and it would cost another $200+. I didn't think the washer was properly fixed the first time. I asked whether there was any other options, no response. I am dissapointed in my decision choosing this company, and I do not recommend this company to others. By the way, they promised to send me a receipt with warranty info for the initial repair work, but they never did. Not that it matters any more. Now I have to shop for a new washer which will be essentially $200 more expensive than whatever I pay.

Perfect. They came out a week or two ago and assessed the situation. We ordered a new microwave and they returned when it arrived. Very please with this service. On time and got the job done. Thank you.

Outstanding service provider. Fridge was not cooling properly they came out withint 24 hours, diagnosed the problem, ordered the parts and were back in 48 hours with the whole thing fixed. Seriously great service. This is the only company I will call for appliance repair ever again.

Received same day phone call back to set next day appointment for repairs. Received phone call 20 minutes before arrival, Frank showed up on time, did excellent work in repairing & cleaning downdraft vent. Works like new now. Highly recommended.

I hired Houston Village Appliance Repair to replace a 36-in glass stove cooktop. Frank was terrific. He arrived on time and called me 15 minutes before he arrived. He was quick and efficient with replacing the cooktop. He wore a mask and took safety precautions with electricity. I purchased the cooktop from Home Depot and there was a snafu with Home Depot on the installation. I am so glad that I did not use Home Depot to do the installation but instead found Houston Village Appliance Repair through Angie's List. I will be using them for all my future installations.

Frank quickly determined the problem with a wall oven. The part was installed on the same day. Good service. I would use the company again for future appliance needs.

I called Houston Village Appliance when I came home from a weeklong vacation to find that my refrigerator was broken and the entire contents of it were completely rotten. With three children in the house, I needed it fixed ASAP! Frank came to my home later that day!!! and was completely professional and courteous and honestly relayed to us that the part needed to repair would need to be ordered and could potentially take up to five days to arrive from Dallas. No hard sell. No upsell. He said we were welcome to call around or get second opinions and to just let him know if we wanted to order the part. We went with Houston Village Appliance and the part came in that Monday and Frank immediately called me (unsolicited) to inform me it was in and that the would come over between jobs and install it. Was absolutely and completely professional and knowledgeable! I know who will get my business going forward!!!

Wonderful... the technician was courteous and professional and completed the job timely

Very professional and knowledgeable of the appliances.

Frank was excellent. Quickly found the issue, got the parts and had the dryer fixed in no time. Would definitely use him again.

It went very well. One visit, the dryer is now balanced and whisper quite.

The installation was done in a quick and professional manner.

Fantastic service! Frank was the absolute best! Fast response and excellent service rendered. I was late getting back home once the needed part arrived and Frank waited for me!! Repaired my refrigerator perfectly. Extremely reasonable price, very professional and safe during these days of COVID. I will definitely be calling again if needed. Thank you.

Prompt, professional and reliable.

Quickly. Found and fixed problem (displaced drive belt). Repositioned,ran a test. Charge was their basic visit charge. Today laundry will be the real test.