Pool Sales Construction and Installation, Pool and Spa Service
About us
Award winning service from Living Magazine and 15 years of BBB awards! We have been building outdoor oasis for three generations. Family owned & operated swimming pool builder in Sugar Land, TX. We design and construct swimming pools and spas.
swimming pool contractor, swimming pool installation, spa installation, pool bathrooms, outdoor kitchens
Business highlights
45 years of trusted experience
Emergency Services Offered
Services we offer
We are a third generation, family owned & operated swimming pool builder in Sugar Land, TX. We design and construct swimming pools and spas. swimming pool contractor, swimming pool installation, spa installation, pool bathrooms, outdoor kitchens
Everything was handled very promptly, professionally and I am very pleased with the whole process.
Description of Work: They constructed the pool, excavation and design.
Rating Category
Rating out of 5
Yes, I recommend this pro
Brandon G.
02/2023
5.0
swimming pools
+ -1 more
They were fantastic and will hire them again. They did a great job and were super timely. The job incredibly clean and the sub contractor they used was polite and with good communication. They were flawless.
Description of Work: They did some excavation and built a pool outside my yard.
Rating Category
Rating out of 5
Yes, I recommend this pro
Ashwin K.
02/2023
5.0
pool cleaners
+ -1 more
It went very well, they finished the work in 2months. They are very professional really flexible and really upfront. They are very cooperative and I am very happy with the work.
Description of Work: They build our pool , pool patio and kitchen.
Rating Category
Rating out of 5
Yes, I recommend this pro
Raj & Smitha N.
02/2023
5.0
swimming pools
+ -1 more
With 💯 % certainty and as an extremely satisfied customer I can say that Justin and his crew did an excellent job in constructing a brand new beautiful swimming pool & spa in our backyard and in extending our patio, it looks more like a resort now, every thing is to utmost perfection, wouldn’t change a single detail on this. Justin is not only 💯 % professional and committed and passionate to what he does but has also been very patient with us regarding any questions we had and made sure we are 💯 % satisfied be it any small detail he does during the construction process. He is always reachable anytime and explained every step through out the project. Beginning from drawing the plan to the end we were together in this and he made sure we were. He treated us like family than just customers. Even after completion of his work he follows up and make sure everything is working smoothly without any issues. The best part is the timing, he completed our pool in exactly a month’s time, and that’s just incredible! Be it the materials he use, or equipments, it’s the top most quality, he never compromises on quality and makes sure we have the best! I would highly recommend “Emeralds pool and spa Inc” to anyone who is looking to build a pool, because you are going to get the best !
Description of Work: The project construction included a raised +18” spa with a negative edge spillway, the perimeter of spa is faced with travertine stacked stone, and the spillway is centered on the three water features built into the travertine stacked stone waterwall raised +18” high. PebbleSheen “Blue Surf” colored plaster was used for the interior finish of the pool and spa, tanning shelf with built in umbrella receiver, and shower. 1” X 2” glass mosaic tile was used to face the waterline, on the front spillway of the spa, and including two rows of tile trim on all the steps and ledges. Lastly, we constructed a patio cover to extend their existing covered patio area. The cover included a stained coffered wood ceiling, two columns fully faced with travertine stacked stone to the ceiling, and pendent lights on each column.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Harish P.
01/2023
5.0
swimming pools
+ -1 more
Service was excellent. We had multiple in person meetings with the owner (Justin) before construction started and he walked us through the entire design and construction process. The timeline for construction and commissioning of the pool was well defined right at the beginning and at the end it was pretty much spot on. The quality of work was excellent and we have had no issues so far. The good thing is that we have been able to still call Justin with general questions and ask for general support.
Description of Work: Construction of a geometric pool with scalloped corners, PebbleSheen “Aqua Blue” colored interior finish, and a travertine stacked stone faced raised back wall with three water features built-in.
Rating Category
Rating out of 5
Yes, I recommend this pro
Brian M.
11/2015
1.0
pool cleaners
+ -1 more
We worked both with Joseph and Justin in design both a pool and extended patio with summer kitchen We worked for several weeks on the design and when we had to adjust the design for easement issue, I was told they would revert with new design. After a couple phone calls and emails, it was obvious they no longer wanted the business. Much to my surprise, 3 months later when I was about to sign a contract with different builder I received a phone call from Emerald asking if I was still interested in building a pool Here are my other observations Joseph is the owner and was very tough to deal with. After he shows design of the pool, he does the high pressure sales technique to get you to try to sign on the bottom line. During the process, he was calculating the changes in cost by hand vs. incorporating into computer program to ensure we got it right. Instead he calculate by hand and after I told them to take time with the cost analysis, they delivered an updated estimate which was higher than what he calculated by hand. I am glad I waited for updated cost, because I would have been very nervous with his calculations only to find out he was losing money on the deal. Not a good way to start the project. When explaining to Joseph about my desire to get quotes and designs from other pool builders, he did not appreciate my due dilligence, or have confidence with his product, to allow me to do that. My wife and I were uncomfortable as he criticized all the other competitors in an effort to get us to sign the contract. My recommendation that if you chose to use Emerald, deal only with Justin. He is professional and takes the time to design and evaluate what is best for the customer. No high pressure sales or criticism of the competition.
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Service Categories
Pool Sales Construction and Installation,
Pool and Spa Service
FAQ
Emerald Pools, Inc. is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Emerald Pools, Inc. accepts the following forms of payment: Check,Financing Available
Yes, Emerald Pools, Inc. offers free project estimates.
No, Emerald Pools, Inc. does not offer eco-friendly accreditations.
No, Emerald Pools, Inc. does not offer a senior discount.
Yes, Emerald Pools, Inc. offers emergency services.
Yes, Emerald Pools, Inc. offers warranties.
Emerald Pools, Inc. offers the following services: We are a third generation, family owned & operated swimming pool builder in Sugar Land, TX. We design and construct swimming pools and spas. swimming pool contractor, swimming pool installation, spa installation, pool bathrooms, outdoor kitchens