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Area-wide Carpet Cleaning of Sugar Land

Carpet Cleaning, Water & Smoke Damage, Upholstery Cleaning

About us

We specialize in Carpet Cleaning, Upholstery Cleaning, Tile and Grout Cleaning, Water Damage Restoration, Area Rug Cleaning, Mattress Cleaning, Fiber and Fabric Scotchgard Protection, and Carpet Re-stretching.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Upholstery Cleaning, Tile and Grout Cleaning, Water Damage Restoration, Area Rug Cleaning, Mattress Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Marcus S.
08/2015
1.0
carpet cleaners
  + -1 more
Very Upset. They charged my credit card 2x in error in March 2015. I called the very next day and informed them of the error. The owner Robert said no problem he would credit my card back on his credit card machine. Two weeks later I noticed that I never got the credit and then I called again and spoke again to the owner Robert. he stated that it was a problem with his "square" cc processing method and that he would have to call the company and figure out how to do it. A week later, now into April I called again and he stated that the square company was not able to refund it on the cc processing system and that he would mail a check. I gave him my address name, etc and emailed him a copy of the double billing on my cc statement. I then waiting two more weeks and no check. I would not recommend them unless you want to be charged twice for the same service and then never credited! THIS IS NOT A FAKE REVIEW. I CALLED THE NUMBER LISTED UNDER 2951 MARINA BAY DR LEAGUE CITY, TX (832) 334-9348 AND THE OWNER HAS TIME AND TIME AGAIN REFUSED TO GIVE ME MY REFUND AFTER MY CREDIT CARD WAS CHARGED TWICE!!! THIS OWNER IS FRAUDULENT AND I HAVE REPORTED TO BBB. HE KEPT MY MONEY AFTER CHARGING ME TWICE.
Description of Work: cleaned carpet. gave credit card, next day called and took credit card again even though I said I already gave it. Charged me twice. have been calling calling since march they refuse to refund me

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150.47

Response from Area-wide Carpet Cleaning of Sugar Land
From the owner. First we can’t charge twice for the same service ( you will get a receipt at the time of payment) I don’t know who put this on here, I don’t think it was our customer, We don’t have a Robert, Stephen or Michael working here. I don’t know what a "square" cc processing method is or if we have one (I don’t think we do or I would know of it). I am thinking it is a rival Competitor from one of the local carpet cleaning companies. You will see a lot of Fake reviews on Google. Any one can put anything on Google reviews. Fake reviews are very widespread on Google Places and in the local search results. The number one Google Maps Review Scam will be something like this : A negative review is posted on Google Maps for a particular company. About two weeks after the post, the company gets a call and is told that the negative reviews can be removed for a fee... typically $145. According to Google, the only person that can remove a Review is the person that posted the Review in the first place. Fake reviews are the plague of Google Places. The search company is reportedly working on improving their anti-spam algorithm, but the status quo (according to research) is that over 50% of the reviews are either fake, or not left by the customers themselves. This percentage may go to over 90% when talking about service-based businesses, and specifically locksmiths, garage door repair, towing, taxis, movers, plumbers, electricians, painters, HVAC engineers, to which we could add bail bonds, personal injury attorneys, and limousine services. It could be hard for the regular user to know this and to recognize the fake feedback. In the majority of the cases the fake reviews are being left by fraudulent “reputation management” or “SEO” companies to get their client to the top of Google maps.

    Contact information

    4645 Sweetwater Boulevard, Sugar Land, TX 77479

    www.carpetcleaningsugarlandtexas.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Water & Smoke Damage,
    Upholstery Cleaning

    FAQ

    Area-wide Carpet Cleaning of Sugar Land is currently rated 1 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    Area-wide Carpet Cleaning of Sugar Land accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Area-wide Carpet Cleaning of Sugar Land offers free project estimates.
    Yes, Area-wide Carpet Cleaning of Sugar Land offers eco-friendly accreditations.
    No, Area-wide Carpet Cleaning of Sugar Land does not offer a senior discount.
    Yes, Area-wide Carpet Cleaning of Sugar Land offers emergency services.
    Yes, Area-wide Carpet Cleaning of Sugar Land offers warranties.
    Area-wide Carpet Cleaning of Sugar Land offers the following services: Carpet Cleaning, Upholstery Cleaning, Tile and Grout Cleaning, Water Damage Restoration, Area Rug Cleaning, Mattress Cleaning

    Contact information

    4645 Sweetwater Boulevard, Sugar Land, TX 77479

    www.carpetcleaningsugarlandtexas.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM