Description of Work: There was no service performed. After spending a great deal of time on Angie"s list, websites, I finally made a decision to call this company.(713)538-1600. A female person answered witha sleepy, weak "Hello". I asked if this was the security Company and she got a males voice who said he would help me. He made an appt to come look at my house to evaluate it for a video system. I told him as he was about to hang up that he didn't even have my address. He said he'd get it on the phone on the way over here. I felt wary but agreed. Needless to say he didn't call or show up. In our very low crime neighborhood we had a stranger- on- stranger armed Robbery that resulted in capital murder of a 23 yr. old man who grew up here.. This appointment was important to us. I just finished making an appointment with another Angie's List alarm company who was very professional and an appt. has been made for this coming Saturday morning. I'll let you know about that company later.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Debbie F.
03/2009
5.0
home security systems
+ -1 more
Alex Alam was the sales representative that we worked with. He was very knowledgeable about his equipment. He even brought along with him, during the estimate, to show what ever piece of equipment would look like and how it worked. The installer was very knowledgeable but not the most polite person to deal with. The installation took longer than expected. The alarm is working great and we've had no problems.
Description of Work: They installed an alarm system in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
SHARIF A.
08/2008
5.0
home security systems
+ -1 more
We had just moved into a brand new house and were considering putting in an alarm system in. We held off for awhile because we were so busy. Then one day, during the day, My wife and I came home to see that the front door and been kicked in and we had been robbed. I immediately called the police and my family. My brother suggested that I call American Best Security. They were incredible!! I just called them up, set up an appointment, and the sales manager was there on our time. He was very caring and didn't just try to up-sell us. Instead he explained everything to us clearly and provided us with our needs. The installation went perfectly and on time. Now my wife and I feel so much better. They also said they did security cameras and I definitely be giving them a call about that too for my business. Thanks American Best Security!!
Description of Work: Put in a home security system after a break in. We should have done it earlier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Contact information
12615 W Airport Blvd Ste 500, Sugar Land, TX 77478
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Service Categories
Home Security Systems
FAQ
AMERICAN BEST SECURITY is currently rated 4.6 overall out of 5.
No, AMERICAN BEST SECURITY does not offer free project estimates.
No, AMERICAN BEST SECURITY does not offer eco-friendly accreditations.
No, AMERICAN BEST SECURITY does not offer a senior discount.
No, AMERICAN BEST SECURITY does not offer emergency services.
No, AMERICAN BEST SECURITY does not offer warranties.
AMERICAN BEST SECURITY offers the following services: BURGLAR & SECURITY ALARM SYSTEMS, FIRE PROTECTION SYSTEMS, ACCESS CONTROL, CCTV, DIGITAL VIDEOS & MEDICAL MONITORING SYSTEMS.
Contact information
12615 W Airport Blvd Ste 500, Sugar Land, TX 77478