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William Sutherland Home Improvements

Handyman Services, Doors, Ceiling Fans,

About us

2 employees. Uses subs. Cost is determined by the job. No travel charges. Service fees may apply. No extra charge for after hours services.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Appliance repairs including washer, dryers and ice boxes, doors, electrical glass, handyman, plumbing & windows.

Services we don't offer

Carpet & wallpaper.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.119 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
5%
3
16%
2
11%
1
5%


Rating CategoryRating out of 5
quality
4.2
value
3.8
professionalism
4.1
responsiveness
4.5
punctuality
4.6
Showing 1-19 of 19 reviews

Allan D.
04/2016
5.0
handyman service
  + -1 more
Had some minor flood damage from the recent rain and an irrigation problem. William responded very quickly and completed all the work in a few hours. He was very courteous and easy to work with. I will use him in the future.
Description of Work: Minor Flood Damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

NOLA J.
10/2012
2.0
electrician, handyman service
  + 0 more
See above.
Description of Work: Handyman services completed including changing light bulbs and replacing a light switch. This is a small office building. He changed a light switch that was burned out. He was given specific instructions about which offices to enter, to check for lights that needed to be changed. He went into the two offices specifically told not to enter and didn't check the others. He changed some but not all bulbs that needed changing. He charged more than the amount of time he worked and attempted to charge the wrong hourly rate. He gave me an invoice for $450 and I paid him $390, which was still more than was due.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$390

MAX N.
04/2012
5.0
handyman service
  + -1 more
We have been using this contractor for quite a while.
Description of Work: We use him for independent contracting work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen R.
06/2011
1.0
handyman service
  + -1 more
He is awful. He couldn't get the job done, and it ended up taking longer than expected. He said it would be done in five hours, and he set a price for it. He got into it, and he was having difficulties with the wallpaper. He charged me $200 more, and it took a few extra days to do it.
Description of Work: He stripped some wallpaper from the wall so he could paint.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Suellen S.
05/2011
5.0
electrician, handyman service, ceiling fans
  + 1 more
Showed up on time and spent about an hour hanging the fan.
Description of Work: Hung a ceiling fan for me. Top notch! As a fellow Angie's List Vendor as well as a consumer I was very satisfied and will use him again for both personal and business needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Arthur K.
05/2011
5.0
handyman service, doors
  + 0 more
Arrived on time,looked at the work to be done. Knew exactly what had to be corrected, made the necessary repair ,was on his way. Was very polite and professional.
Description of Work: Repaired a patio door lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Giovanni S.
04/2011
5.0
decks
  + -1 more
They did a great job as far as the quality of the work. . They are little bit pricey. But the quality of their work was good. I would use them in the future.
Description of Work: William Sutherland Home Improvements did some poles and railing work on the upstairs outside porch.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

CLINT P.
03/2011
4.0
handyman service, doors
  + 0 more
He will do what ever you want. He is able to do more than one job. He is very friendly and tries his best. If something is not right he will go back over it. He is able to find things that are hard to find.
Description of Work: He did a bunch of jobs for me. He installed a screen door that he made from scratch.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Giovanni S.
11/2010
5.0
handyman service
  + -1 more
The work began when stated. They worked long hard days. Some additional work was required, than was not in the original estimate and pricing was more than I would expect for that part of the job. The quality of the wood work was excellent.
Description of Work: Removed and replaced rotten wooden balcony rails, base and posts, caulked and painted.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

JOHN F.
10/2008
5.0
fencing, handyman service, doors
  + 1 more
He came in and did the work he was supposed to do. He also did a great job of clean up, it didn't look like anyone had been there. I had no problems with any of the jobs he did. He was very prompt as well. My wife had a few problems with him so we probably wouldn't use him again. If it was just me then I would.
Description of Work: He has come out twice. The first time he came out he reset a back door in the frame so it would be tighter and a couple other little jobs. The second time he replaced about 100 planks on the fence.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


JOHN F.
07/2008
5.0
handyman service
  + -1 more
The price was less than 300. He was prompt and responsive to my comments.
Description of Work: He fixed our back door so no air would come through. He also put weather stripping on the front door and removed an old rusted storage shed from the back yard. Everything he did was great. He cleaned up after himself and his price was very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

FAYE C.
07/2008
3.0
handyman service
  + -1 more
HE WAS JOVIAL ABOUT EVERYTHING, BUT HE ALWAYS WANTED US TO BUY EXTRA PARTS. HE JUST DIDN'T DO GOOD WORK AND IT WAS ALWAYS SLOPPY. THE OTHER PEOPLE SAID HE HAD RUINED A LOT OF OUR STUFF.
Description of Work: We HAD SOME PROBLEMS WITH A BATHTUB. WE HAD TO CALL HIM TWICE ON THAT. WE FINALLY CALLED SOMEONE ELSE. THEY SAID THE THINGS THAT HE HAD DONE COULD NOT BE FIXED. HE WORKED ON A SINK AND IT WAS NEVER DONE RIGHT.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$400

MICHELLE L.
06/2008
5.0
garage doors, handyman service
  + 0 more
2 gentlemen turned up to fix our aged garage door which had stopped opening. He quickly ascertained that it was not the motor as we had thought, but the spring. He went to buy a part and returned to install it. He also installed a replacement ceiling vent in the garage and re-attached the garage door brace. He and his partner were polite, efficient and timely.
Description of Work: Garage door spring removed and replaced. Garage ceiling vent removed and replaced. Brace for garage door re-affixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$510

FRANK H.
05/2008
5.0
handyman service
  + -1 more
He does good work, professional quality. Came when he was supposed to and was real considerate towards us.
Description of Work: Did some light carpentry and sheet rock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Presilo G.
11/2007
2.0
plumbing
  + -1 more
The work was completed as identified to be corrected in a home real estate inspection. But prior to requesting his services, I had asked if he was a licensed plumber. After work was completed, his invoice did not have his plumbing license number. I found out only after the job was completed that he did not have an active plumbers license. I have yet been able to resolve this problem about his lack of renewed plumbing license which is required by Realtor for sale of home. Mr. Sutherland mentioned that he had a license but failed to notify me that it had expired. I attempted to request for a licensed plumber from him that can verify his work but has yet to respond.
Description of Work: Fix an incorrectly installed condenser drain to primary sewer line in attic.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$340

MAX N.
05/2007
5.0
handyman service, plumbing
  + 0 more
I have used him for 20 years for handyman work for my home.
Description of Work: General plumbing work.

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

BRIAN W.
02/2007
3.0
handyman service
  + -1 more
He was a very nice man, and prompt on the initial visit. Once he started to work things became less professional. The work we brought him in to do was fine, but he got dust in every corner of our house from cutting into the sheetrock. This could easily have been stopped by shutting doors, moving items, putting up plastic etc. He then did a okay cleaning job, but for $1325 I want my house like it was before the work. He charged $60 dollars an hour. The dog door installation was done very well. Based strictly on the clean up, it was so poor throughout I would not hire him again.
Description of Work: I had Mr. Sutherland install a dog door and move our washer/dryer outlets around.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$1,325

ANITA H.
12/2006
3.0
ceiling fans, flooring contractor, handyman service
  + 1 more
I saw an Angie's List report for William and gave him a call. I was glad that he answered the telephone himself. He was able to install the 2 ceiling fans promptly. I also mentioned to him that I wanted to laminate the floors in a bedroom that was being used as a junk room. He told me of a sale on laminate flooring at a local Home Depot. I purchased that laminate and all materials needed for the installation per William's instructions. William picked up the materials for I have a small car and he thought the materials would be too heavy for the car. In error, I did not go to the store William recommended but he did not complain about having to travel to two stores. William did a great job in moving furniture (including a heavy television) out of the bedroom and installing the laminate flooring. It is beautiful. As he cleaned, he asked where I wanted things. He also created problems around my home to get more business from me thinking that I would not notice. I wil never call him again.
Description of Work: William replaced 2 ceiling fans in 2 bedrooms. He also installed laminate flooring in one bedroom.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$500

MAX N.
09/2006
5.0
handyman service
  + -1 more
I have used him for 20 years. There are times when he is not available.
Description of Work: He has done a lot of different things for me over the years. You name it, he can do it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    12307 Meadow Hollow, Stafford, TX 77477


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Handyman Services,
    Doors,
    Ceiling Fans,
    Plumbing,
    Electrical,
    Garage Doors,
    Flooring Sales and Installation,
    Fencing,
    Decks and Porches,
    Finished Carpentry and Woodworking,
    Windows,
    Appliance Repair - Small

    FAQ

    William Sutherland Home Improvements is currently rated 4.1 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    William Sutherland Home Improvements accepts the following forms of payment: Check
    Yes, William Sutherland Home Improvements offers free project estimates.
    No, William Sutherland Home Improvements does not offer eco-friendly accreditations.
    No, William Sutherland Home Improvements does not offer a senior discount.
    Yes, William Sutherland Home Improvements offers emergency services.
    Yes, William Sutherland Home Improvements offers warranties.
    William Sutherland Home Improvements offers the following services: Appliance repairs including washer, dryers and ice boxes, doors, electrical glass, handyman, plumbing & windows.
    Carpet & wallpaper.

    Contact information

    12307 Meadow Hollow, Stafford, TX 77477


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day