Customer service was horrible. The first two employees literally turned around and walked away when they saw me coming. I finally caught one who made the mistake of picking up a potted shrub while I was in range. She didn't speak English - I realize we live in south Texas and not everyone knows English well, but the owner should have at least some employees who can speak English. She knew nothing about plant food or herbicide and didn't care that she knew nothing. Clearly she was put out that I had interrupted her most important work. They didn't know the difference between manganese sulfate and magnesium sulfate. They recommended a herbicide that clearly said not to use near roses despite my asking for that. Even when I pointed that out, they said it didn't make a difference - apparently they just wanted to make a sale or didn't understand what I said. I bought a sprayer attachment that I needed and vowed NEVER to come back.
Description of Work: Wanted to purchase plant food, herbicide, and hose sprayer attachment.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
$5
04/2004
5.0
greenhouses
 + -1 more
I LOVE TO WORK IN MY YARD. MY FAVORITE PLACE TO BUY PLANTS IS HOUSTON GARDEN CENTER. EVEN THOUGH SOME OF THE EMPLOYEES SPEAK VERY LITTLE ENGLISH, THEY ARE ALWAYS FRIENDLY AND HELPFUL. THE CENTER IS ALWAYS WELL STOCKED AND WELL-KEPT AND THE EMPLOYEES ARE CONSTANTLY TENDING THE FLOWERS AND PLANTS.
Description of Work: THEY HAVE A LARGE VARIETY OF HEALTHY PLANTS TO CHOOSE FROM AND THEY RUN GREAT SALES. THE OPEN AIR CONCEPT ALSO MAKES IT A PLEASANT PLACE TO SHOP.
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Service Categories
Greenhouses/Nurseries
FAQ
HOUSTON GARDEN CENTERS is currently rated 3 overall out of 5.
No, HOUSTON GARDEN CENTERS does not offer free project estimates.
No, HOUSTON GARDEN CENTERS does not offer eco-friendly accreditations.
No, HOUSTON GARDEN CENTERS does not offer a senior discount.
No, HOUSTON GARDEN CENTERS does not offer emergency services.
No, HOUSTON GARDEN CENTERS does not offer warranties.