You have a lot of options when it comes to choosing an electrician, we thank you for choosing us. We strive everyday to exceed your expectations through customer service and pricing. We here at Veteran Electric Inc want to thank you for making us your Houston electrician.
The actual work that was done was done really well and quickly. The electrician was very professional and the fan looks great. Just as an FYI, if they do not do the drywall repair if they have to make holes. This was not a problem for me, but you might want to arrange that in advance if you can't patch them up yourself. The problem I had was communication. I was never given a receipt or invoice. When the girl called, I think her name is Amanda, she just gave me a total. I asked her what it was for and she said the time and materials. I asked her what materials and she couldn't tell me. She seemed to get frustrated that I didn't just want to pay for something without a receipt or invoice. Her attitude could use some adjusting. The electrician who did the work called me later and explained what each charge was and told me he would send over and invoice. I received the invoice later that day. I thought they were going to call me back after I received the invoice, but I still haven't heard from them. I even tried to call a few times, but never could reach anyone. Again, the electrician was great and did a really good job. I just don't like the way they handled the invoice/receipt issue. I don't think I'll be using them again.
Description of Work: Installed new ceiling fan and fixed light switch that was not working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$372.01
Laura B.
07/2015
5.0
electrician
+ -1 more
They were fine. They were very good. They came out on time and did the service very well. I didn't pay anything additional beyond the "Big Deal" I purchased.
Description of Work: I purchased a "Big Deal" for Veteran Electric Inc.
Rating Category
Rating out of 5
Yes, I recommend this pro
Scott B.
07/2015
5.0
electrician, lighting
+ 0 more
Fantastic experience! They were very professional and kind. Would highly recommend to anyone looking for electrical work.
Description of Work: Install 4 porch/balcony lights and 1 garage motion sensor security light
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
FAISAL M.
07/2015
2.0
electrician
+ -1 more
very poor return of cost told stuff we already know ddint really do any repair
Description of Work: not much
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$199
James M.
07/2015
5.0
electrician, lighting
+ 0 more
Excellent. Professionals of good skill and work ethic. Hire them and you will not go wrong. Solid group, good pricing, quality service.
Description of Work: assist with outdoor lighting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Veteran Electric Inc
When we arrived you admitted that you made purchases without knowing what was actually needed to complete job. Our first technician came out and informed you of this and therefore, was unable to complete the work. On the second trip to your home, we put up the lights that you had, with the product that you supplied to us, and everything was working and from what you told us, met your approval or we would not have left. I am sorry that you feel our service was not acceptable, i feel the correct way to express this is while we are there so we can make it right rather than leave a bad review that is not truthful! Good luck in your future endeavors. If you feel any of this is not correct, please feel free to contact me at 281-288-9770. Thank you Vince
Shelley M.
07/2015
5.0
electrician
+ -1 more
Went great. Electrician called 30 minutes before he showed up, was here at my house well within the scheduled service window, and was very professional & efficient in everything he did. In addition to the work performed, we talked through a few other electrical challenges with my home, and he had good advice. Would definitely use this company again.
Description of Work: This was an Angie's Deal for 2 hours of labor. In that time, we repaired a GFCI outlet that wasn't working, installed an outdoor outlet near my breaker box, and installed a whole-house surge protector.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
ANNA Y.
07/2015
5.0
ceiling fans, electrician
+ 0 more
He did a great job. I even called him back to repair a doorbell. He was prompt and cleaned up after himself.
Description of Work: Installed ceiling fan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott G.
07/2015
3.0
electrician
+ -1 more
The electrician (NOT a veteran, by the way) was very slow, not especially careful, and sloppy. It took him four hours to complete the new fan plus changing the existing fan, and left a big mess (since he would have charged us for another hour to sweep up). In the end, the fans worked, though one of them is a little unbalanced. I would probably have been better sticking with a standard job-based quote.
Description of Work: Installed a new ceiling fan (no existing fixture) and replaced an existing fan.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
$280
Response from Veteran Electric Inc
Thank you for your review, Not all of our technicians are veterans, I am the owner and I am, hence the name of the company. I think the appropriate way to have gone about complaining would have been to call our office and stress your concerns, then we could have resolved them. Speed however, is not important. Quality is what is important, if the job was not to your standard, you could have called and I would have come out to see the job that was done and handled it accordingly. Every business you call will charge you from the time they get to your house to the time they leave ( provided you can find one that will give you the hourly option) no matter what they are doing, cleaning up is part of that. More than likely, he offered to or began to clean up and was told not to because you didn't want to pay for the time, that is fair, but you shouldn't complain about it. If you would like to discuss this further, feel free to call me at 832-585-2856. thank you Vince
Vivian W.
07/2015
5.0
electrician, lighting
+ 0 more
We were having problems with a GFI electrical outlet in the garage. My electric vehicle would not charge when using the only outlet in the garage. The electrician they sent out found the problem, and replaced the GFI outlet, and got the car charging so fast! Then he also installed a new wall switch timer for a dusk to dawn front porch light. He was very professional, and amazingly fast. He was done in 45 minutes, and we didn't have anything left for him to do. Later, that night, the car's charger detected some kind of fault, and dropped out (stopped charging). This had happened before, but I was hoping that the new outlet would fix it. When we contacted the electrician, he wasn't familiar with electric vehicle chargers, but he said he would ask his "Master Electrician" to take a look at it. The Master Electrician came out, tracked down the problem to a faulty florescent light bulb, and solved the problem completely. We've been charging the car every night since, and we are so happy. We got the "Big Deal" for $159 for 2 hours of electrical work, and it was well worth it.
Description of Work: He replaced a defective GFI wall outlet in the garage, installed a new wall switch timer, and did troubleshooting on an over-sensitive electric vehicle charging problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Response from Veteran Electric Inc
Thank you for your review, we are very happy that you have had no more issues with the car charger. Thank you for choosing our company and looking forward to serving you in the future. Vince
Aleta T.
07/2015
4.0
electrician
+ -1 more
I bought a big deal for this service. The problem with them is that it was extremely hard to schedule with them and to get them to do what I want them to do for the agreed price. They told me if their technician had to leave and get any parts it was going to cost me extra because the two hours that I was paying for included if he has to leave and get something. My answer to them was that I was giving them an exact description of the job that needs to be done as written on my home inspection, so they should know all the parts -- they are after all certified master electricians -- they should know all the parts they need to bring and it is not a complicated job. It took quite a lot of wrangling to get them over here and make sure they had all the parts with them. Once they did get here and did have all the parts they did a good job.
Description of Work: I ended up using Veteran Electric to ground some plugs.
Rating Category
Rating out of 5
$150
Response from Veteran Electric Inc
Thank you for your review, Some jobs are not so cut and dry, as it may seem. We have been in the situation before where something odd comes up and the customer assumes that we are going to get a oddball part that was not expected, we see alot of this at homes where a customer has tried to make repairs themselves, and we dont feel as though we should have to eat that time. If we give a customer 2 hours for that price, and spend 2 hours getting a part for there house, we are better off not doing the work to began with. Im sure you understand where we are coming from. Once again, thank you for your review and hope to work for you again in the futire. Vince
Andy B.
07/2015
5.0
electrician
+ -1 more
Found the leak. Old wax ring discovered.
Description of Work: Check for plumbing leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$46
Beth W.
06/2015
5.0
electrician
+ -1 more
The tech came on time and did the work as promised! All in the kitchen and breakfast room and he did a couple of difficult outlets in the living room as well.
Description of Work: replace and checked outlets (several)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Leah L.
06/2015
5.0
electrician, lighting
+ 0 more
My husband purchased the $150 deal for two hours of electrician services from Angie's list. The company was supposed to call to set up an appointment with us, but didn't. My husband tried reaching to them through Angie's list messaging and then he finally had to call them to schedule a time to come out to our house. My husband said the lady who answered was rude and completely lacked any customer service. She seemed to be more concerned about telling my husband exactly how the coupon worked and didn't work which my husband understood. He just wanted to set up an appointment since we had already paid for the deal. Thank goodness the electrician was actually a really nice guy. He actually got to our house earlier than scheduled and was extremely nice and professional. He's a sub-contractor from Louisiana, so I'm not sure we would get him in the future should we need any more electrical work, so I'm not sure that we would use this particular company, again. The deal was a good deal though. We got quite a bit done for $150.00.
Description of Work: Changed out three electrical outlets, changed out a dimmer switch and installed 3 covered lights in our closets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Veteran Electric Inc
Thank you for your review, we always appreciate all reviews and will make sure that the issues that you brought up are addressed immediately. We strive for customer service excellence and sometimes fail to do so. Our technician is not a independent contractor, he is an employee and will be available if you need future work done. We hope to hear from you in the future, if you would like to discuss any other issues, please call our office at 281-288-9770. Thank you Vince
Steven R.
06/2015
4.0
electrician
+ -1 more
Technician arrived on time and was courteous. Work was completed in less than two hours but not by much. Owner had been given instructions on where to place receptacle and also owner already knew where to place receptacle because he had done same job in another house. Technician doing work was not owner, and the receptacle was not located properly. Technician was even advised to look at job in other house which was right next door. He did not take advice. The receptacle is for a stackable washer/dryer where the dryer is on top. The technician located the receptacle about 18" from the floor. At that location you cannot plug the dryer in, then slid the units into place. There is no service loop. The receptacle needs to be located directly behind the dryer on the wall. Technician did run into a routing issue which he told me about (over the phone) and he provided an option to which I agreed and he completed the job. Job area was clean when he completed the job and the technician informed me that he had completed the job. Once I reviewed the job site and saw the receptacle location I called the owner and he has agreed to move the receptacle. This vendor has performed many jobs for me and his pricing is competitive and the work is normally very good and the owner fixes mistakes made by his crews. When the owner does the work there is not need for rework. Hopefully this vendor will get technicians that perform as well as he does and he will be an excellent service provider.
Description of Work: Installed a 220 V Dryer receptacle
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Veteran Electric Inc
Thank you [member name removed] for your review, I am sorry for the location mistake and i assure you this will not happen again. We value you as a customer and appreciate you taking your time to voice your concerns. Vince
THOMAS G.
06/2015
5.0
electrician
+ -1 more
My interaction with Veteran was completely positive and professional. I would consider using them in the future.
Description of Work: I originally reviewed this company in error. After speaking with the owner, it turns out it was a different company.
Rating Category
Rating out of 5
professionalism
5.0
Yes, I recommend this pro
Response from Veteran Electric Inc
.
terry H.
06/2015
5.0
electrician
+ -1 more
On time, competent, courteous and professional. The team was safe and demonstrated knowledge in their profession as well as the codes.
Description of Work: Verified electrical grounding in kitchen plugs , applied anti-oxidant to aluminum wiring in electrical box, corrected wiring in kitchen and living room, corrected exposed wire in attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Dawn S.
06/2015
5.0
electrician, garage doors
+ 0 more
they were professional, prompt and extremely friendly. Would use again!
Description of Work: added electrical outlets for outdoor kitchen and additional garage outlet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Linda K.
06/2015
5.0
electrician, lighting
+ 0 more
My electrician Brendon was great. I will be having him back got more work next week
Description of Work: Installed recessed lighting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Susan H.
06/2015
1.0
electrician
+ -1 more
It didnt. I ask for a refund.
Description of Work: We never got that far. They never contacted me so I reached out to them. She said they were busy until next week. I would have been more cooperative if they had called to let me know that they were too busy.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Veteran Electric Inc
We actually did contact you in a message through Angies List asking you for a contact number. We are sorry that inclement weather has caused us to get a little behind based on having to alter the schedule. You put in the message, upon purchasing the deal that the 22nd, which is next week, is a preferred date. Its unfortunate that reviews that have zero integrity can be posted on here. If you feel as though this response is inaccurate, please feel free to contact me on my cell at 832-585-2856. Vince
Cameron P.
06/2015
5.0
electrician
+ -1 more
Took a couple of hours. Went surprisingly well. Will use them again.
Description of Work: Installed Garage overhead fluorescent lights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Thomas J.
06/2015
5.0
electrician
+ -1 more
Great. Prompt, efficient, effective.
Description of Work: Installed light fixtures, fixed outlet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Peter W.
06/2015
5.0
electrician
+ -1 more
It went well I would do service again with this company and he did it with 20min of time left on the 2 hours.
Description of Work: Hooked up surge protector,2 outlets and worked on two light switches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Sean J.
05/2015
5.0
electrician
+ -1 more
Very well, the electrician did all that he could within the 2 hours.
Description of Work: Worked diligently to do a lot in just the two hours provided.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Huifeng Z.
05/2015
4.0
electrician, lighting
+ 0 more
The two gentlemen were very nice and did a good job installing the chandelier. They also helped to clean out the working area after the work was done. The only drawback was the owner charged more than promised. I was told 125 for one hour and 100 for additional hour. It took a little over 1 hour and I got 300 bill.
Description of Work: installed a chandelier on high ceiling
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$300
Response from Veteran Electric Inc
We are sorry for the misunderstanding in price, I don't recall having a conversation with you in regard to the price of this job. Our office had told me that they never told you that using a 14 foot ladder would incur a higher price. If we had a discussion about this price and i told you the price you claim, i will gladly send you a refund of the difference, we are an honest company, but are not mistake free when it comes to communication. We value your opinion and feel free to contact me at 832-585-2856 if you have any concerns or would like to remind me of our conversation. Thank you and look forward to hearing from you. Vince
Betty F.
05/2015
5.0
electrician
+ -1 more
Very fast and efficient. I called this company around 1pm today and the receptionist said she could get someone to come out today and give a free estimate. She said they charged $85 for the first hour and $65/hr after that so if I wanted the tech to just fix it today they could do that. The owner Vince came 2 hours later and rewired an GFCI outlet in our guest bathroom. He then reset the other 3 protected outlets and made sure all 4 protected outlets outside and inside were working before he left. He finished everything within 30 minutes. Such a quick turnaround. I am very happy with the results. I asked for a cost estimate before Vince started and he did all the work within the hour like he indicated before he started. I also used their 5% coupon. I would call this company again for future electrical problems.
Description of Work: Fixed our bathroom outlet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80.75
Response from Veteran Electric Inc
Thank you for your business and review, we value your opinion and hope to hear from you in the future. Vince
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical,
Lighting,
Ceiling Fans,
Lamp Repair,
Phone Wiring,
Generator,
Remodeling - Modular & Mobile Home,
Warranty Companies - Non-Home
FAQ
Veteran Electric Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: Closed
Veteran Electric Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Veteran Electric Inc offers free project estimates.
No, Veteran Electric Inc does not offer eco-friendly accreditations.
Yes, Veteran Electric Inc offers a 5% senior discount.
No, Veteran Electric Inc does not offer emergency services.
Yes, Veteran Electric Inc offers warranties.
Veteran Electric Inc offers the following services: Electrical Service – Panels, Undergrounds, Remodels, Troubleshooting, Maintenance, Repairs, Upgrades, & Diagnosis.