Trim Electric Inc

You don't often find professionals like the two individuals who fixed our breakers from Trim Electric. They were prompt, professional, and most importantly...COMPETENT. I was dreading the bill and the problem was taken care of so quickly and efficiently, for such a reasonable amount that I'm still amazed there are still professionals like them around.

Ruben and Mike did an excellent job! They called before arriving and arrived on time. They were very knowledgeable and professional. They worked quickly and didn't waste any time. They found the source of a short within a few minutes. I'm impressed! I will certainly use them again.

Mike called before arriving. He was on time installed outlet and connected GFI outlets in bathroom. Checked service panel for any issues, none found. Great job!

Very satisfactory -- job completed in a very professional manner. Didn't leave a mess for me to clean up. Will use them again if necessary.

Michael and Marco arrived at the time they said they would. They had called us prior to arrival. They had to go to get a part for the kitchen light. That part was defective. So they went out to get another one - and did not charge us for the time. They completed the work to our satisfaction and cleaned up after themselves. They were both friendly and courteous. At the time of payment, that told us about a discount coupon for Angie's List members. We didn't know about that. That saved us $20.00. We were very satisfied with their services and would use them again without any question.

Marco and Ruben arrived at 9 am and asked us what we wanted. We showed them and they measured and got right to work. They were professional and very pleasant to work with. They covered their work area and cleaned up after themselves. They finished the job by 11:30 and left things looking great. The lights are now clean and give more light, plus we can get to them if we ever need to change the bulbs we'll be able to reach them. The best thing was the price. I called another company recommended here on Angie's List and they wanted over $1500 to do the job!! I was so shocked I didn't know what to say! They don't charge by the hour, but by the item, and that $1500 included a $218 charge just to bring the ladder into the house. That's utterly ridiculous!! I wish people would quit hiring companies that charge like that. Plus they want you to join their "service plan" for a fee and that gets you a 10% discount. Even with a 10% discount the prices are still exorbitant. Trim charged me a reasonable price per half hour, and the total came to $321.24 with tax. How's that for a price difference?! The other company may have a lifetime guarantee and a fancy website, but TRIM has won me over as a lifetime customer. I'll never call that other company again!

Would call again without any question. Excellent overall service. Timely, professional and competent and reasonably priced.

Everything was great. I forgot to ask how much the service would cost when I called. My only "complaint" is that the rates weren't told to me when I called....or when the electrician was here. I asked the electrician before he started. I didn't ask for an estimate...I just wanted all the items fixed. The rates were very competitive so it all worked out....just a thought for future people that call.

Technician was on time, very courteous, did the work quickly and explained exactly what the problem was.

I can't say enough good things about my experience with this company. My house was hit by lightening and I was already stressed beyond imagination by the time I contacted the company. I made it very clear that I didn't trust contractors and was furious that I even had to deal with them. I have been horribly burned by contractors in the past. From the time the electrician showed up, I knew I was in good hands. He was professional, extremely knowledgable, and focused on his work. For the first time since I've owned this house, the electrical is now up to code. He went around and examined everything. He even found work that had been done by my pool guy that was not up to code and he fixed it. He also pointed out a couple of things in the attic that didn't have anything to do with electrical, but could have been dangerous. There have been many repairman in the attic and none of them bothered to point these things out. I was so impressed with this man. He spent the entire day, working on my house. When the day was done, I was scared to death to see the bill. I just knew it was going to be horrible, but I had no choice. He handed me an invoice with an entire page of items that had been repaired. At the bottom of the invoice, it said $1,192.22. I thought that was more than fair! As much as I dislike contractors, I'm going to have to reconsider my outlook after dealing with this company. Why can't all contractors be this honest??!!! And this knowledgable and focused????!!!!!! I HIGHLY recommend this company!!!!

I needed the electrical outlets moved up out of my 2 year old sons reach as we moved him to his new bed. They came the next day and were able to to the work in 20 minutes. Plus, they came in exactly on budget and with the Angie's list coupon I saved $20! They even vacuumed the room after they were done. If my husband can't figure out what is wrong with the light in the living room I will be calling them next week!

Professional; prompt; diligent; great to work with! A different electric crew than my last service call but they were just as impressive. Their prices are very reasonable and their work is always well done.

Just fine. No real issues. Work professionally done. Very pleased with results.

In Nov of 2010, we contracted with Trim Electric for over 2000 dollars worth of electrical work in our 20 year old home. We selected Trim based on positive online reviews and because of the 1 year, 100% guarantee they have on all labor and materials (as stated on the website). Of the work they did, they installed 2 outside coach lights and wired them into an existing timer-controlled switch in our foyer. A few weeks after having these lights installed, the timer stopped working. Trim sent out an electrician who spent a few minutes removing the timer, glanced in the hole with a flash light, and said the timer must have "worn out." He replaced the timer with a simple switch. We were billed over $200. When I called to ask why we were being billed over $200 for the repair, I was informed the issue was not covered under warranty. I told the lady I spoke with I was happy to pay for the materials, but that I felt being billed for the labor was unfair as they had been the ones who wired the timer a few weeks before it "wore out". I also told her "if we are forced to pay for the labor, we will find another electrician for our future needs". We were then told we would not be charged for the switch or the labor. I assumed this meant Trim Electric valued their customers & were willing to hold fast to their 100% parts and labor guarantee in order to keep them. I was mistaken.A few months after the switch was replaced, our outside lights stopped working all together. In addition, when we tried to turn them on, it would flip the breaker in our foyer, master bathroom, & our son's room upstairs. We found this extremely troubling and immediately called Trim to schedule another service appointment. We were told they were "very busy" and to find another electrician if we needed the issue addressed immediately. Despite having no outside working lights, I wanted Trim to address the problem because they had installed the lights, and we felt this was covered under their 1 year warranty. The calling and being told to call back or find another electrician continued for over 4 months before I became suspicious. It took several more phone calls to find out that our customer file had been marked for no future service. You read correctly. Our customer filed had been marked for "NO FUTURE SERVICE" in their computer system.When we asked why, we were told it was because we had not been willing to pay for the labor when they repaired the broken timer (that they had wired) with a switch. My husband became involved at this point, and we filed a formal complaint with the BBB. We were finally able to get in touch with the company owner, Joe Palumbo. At no point when we called to schedule service were we informed we had been black listed....it was their protocol in our case to simply delay service until the customer loses interest and finds another electrician, or, in our case, until the 1 year warranty runs out. It was a complete accident that we were able to find out we had been black listed in time to do anything about it.We are still in conversations with Trim to fix the issue at hand, and if need be will take legal action. In the mean time, we have no outside lights, and several thousand dollars of work that is no longer covered by their "guarantee" because we insisted they replace a timer they had wired for the price of the part only. Update added 11/11/11: Trim had to remove the timer and re-install it at the time the new lights and wiring were added. As stated before, we were happy to pay for the part because we understood the actual timer was not covered under warranty, however, we were under the impression that the labor they performed to remove and re-install the timer WAS covered, and that is why we were surprised to have been charged for the repair labor. In addition, we were recently told by Trim that they WOULD work with us, but would only put us on the schedule if we removed our negative comments from the internet. We told them that we would be happy to take down any negative reviews when they came out to inspect the wiring. They said "that's not how this is going to work", they told us we had to remove our reviews or they wouldn't come out. In my entire life, I have only posted one other negative review about a service provider, and, as in this situation, it was a well founded review. In addition, I have posted a number of positive product and service reviews, so I am uncertain why Trim has fabricated information to the contrary. Nothing I have posted in this review or any other has been untrue or fabricated, so I'm also uncertain why we have been accused of slander, unless Trim interprets negative reviews as slanderous. We are disappointed this situation was not able to be resolved amicably.

Everybody I have dealt with through them is very good and very polite. They are not sloppy. They show up when they say they are going to and they do the work. I was pleased and I would use them again.

They have done good work for me. They do what they say they will do and they do it in a timely manner.

The service turned out great. I liked that they were prompt and that they were able to do the work. Their price was reasonable.

They showed up on time. The estimate went great. I didn’t have any trouble with them.

They have been always on time and reasonable. They are not the cheapest, but very very good. The work was very well done and we have had no problems. I will use them again.

avoid shorting our GFI's. He went way beyond the call of duty and was polite and patient with my little knowledge of electrical issues as well as helping me trouble shoot the sprinkler issue. I would definitly use Trim Electric again and ask for Carlos. I felt the caust was well within reason considering the time he put in. Thank you Angies List!!! I'm so happy to finally have an electrician who knows what their doing and that I can trust

The words to describe my experience are "above and beyond." Specifically, I would say prompt, courteous, knowledgeable and efficient. I could not be more pleased with the repair/updatingwork done on several outlets for our older home. Beyond this, I received thoughtful feedback to my questions about future projects. I will be calling on Trim Electric again!

Tried to call and get an estimate and before I could finish explaining why I called, the operator said "hold on" and left me on hold forever. Guess they where too busy for my business.

The entire job went very well. Every time Trim comes to my house, I learn more about my house's wiring. I have lived in this house for sixteen years and I thank Trim for taking the time to show me thinks about the wiring that will help me in the future.

All of their employees were very nice, and I was happy with their service.

Both air conditioners out. Called Trim after air conditioner repair guy told us it was a bad circuit breaker. Called dispatch for emergency call and explained that my elderly mom is sick and cannot be moved. Was told someone would call me right away. No return call.