RCI Roofing Company Inc

Patrick came to the house and did a roof inspection and was the most polite salesman. He helped me call my insurance company and walked me thought the process. The roofing crew came out and re-roofed my whole house in one day. They were polite and respectful and did an awesome job. I would recommend them to anyone. DON'T FORGET TO ASK FOR PATRICK.

As you can see from above it went terribly. Plus, the owner had the nerve to use very inappropriate language on the phone.

The job went well, and I would recommend this company to others.

They were able to fix the problem and while they identified more extensive work that could be performed for a more comprehensive fix, were willing to fix the problem the best they could to avoid a much larger expense.

The tech representative came out and was at the property as scheduled. He did his inspection and informed us that he would go over the findings with his boss and that he would contact us the following day. No such call or text was ever received. We tried reaching him for a couple of days and never returned our call. We are at one week after the inspection and NO attempt to contact has been made on their end. At first, they seemed very professional. However they ended up being extremely unreliable. I would never contact this company again.

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Several neighbors have used and recommended RCI Roofing. I called them to give me a bid, on several holes on our roof, three lead vent covers, that the squirrels had eaten, and to remove two satellite dishes. They made an appointment and came by a few days later, to gave me an estimate. Albert did a very detailed examination of our roof. He identified only one lead vent needed to be replaced and the two others could be repaired . He also suggested covering the vents with mesh, to keep the squirrels away. He gave us a recommendation on removing the two satellite dishes and repairing the surrounding roof. He also identified we only had one hole in our roof. A few days later his workmen arrived and did the repairs. They were very professional and knowledgeable. They completely cleaned up all the debris, when they were done. They also reviewed with me all the work they had done and answered any questions I had. The work was exceptional and I thought the price was very fair. I would definitely use RCI Roofing in the future and recommend them to our friends.

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They did the job promised. Showed up on time. Cleaned up - all around fantastic job by each employee.

They did the GAF transferable warranty and they did the whole things. The roof was warranty and if I sell or move; the warranty on that roof can go to the next owner. They cost more but its all factory service and installation. They were good. They did everything they said their going to do and did it well.

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When the RCI sales rep came out he seemed professional, and we discussed in detail the scope of work. Being a "hands on" homeowner I climbed on the roof with him, and also showed him all the areas where the fascia boards needed to be replaced. Their quote was significantly lower than others, which should have been a red flag to me. The roofing repair was done well, and only required me to point out one or two places which required rework or completion. The fascia and trim replacement job was not handled well at all. Apparently the sales rep failed to correctly write the estimate and communicate it to the sub-contractor who performed the work. The result was that about 1/3 of the work was not completed when the sub thought he was finished. Also, some areas where boards were replaced they were not caulked. The only thing that saved this job was when Jesse from RCI intervened. He talked to the crew, reviewed the punch list, and got the work completed. But this took several extra days, the sub-contractor was not happy, and I was not happy. If you use RCI I would suggest that you review the estimate VERY carefully, make sure it is detailed and complete to your satisfaction before you sign it and agree to give them the work. If you can work with Jesse I think you'll get a good job the first time, I cannot say anything good about the guy that was originally assigned to my job. I would have given RCI a D or F if Jesse had not fixed the issues.

Raul Ibarra, owner of RCI Roofing called and came by to talk to me and look at the work done. He wanted to resolve the issues. He was very nice and apologized for the way I was treated by the two people I had issues with. He didn't know I had tried to contact him several times before I posted the review on Angie's List. Apparently there were some excuses at his office about the whole thing, some were not true. He said it was his reputation on the line, not theirs, and the way they worked is not the way he does business. He said he is never disrespectful and never mistreats his customers. I called him during construction about issues with the salesman, that's all he knew about the issues till he saw my Angie's List review. He said he wants to resolve this and he wants the bad review to disappear. I chose RCI because of the great Angie's List reviews and other reviews on the internet and customer referrals. I used to own a business, it's my belief the people you hire should be a good representation of your company both in the work they do and the attitude they carry.

I could not have used a more cordial, respectful and competent company to do this work. Jesse was very professional and even wrote a letter to my insurance carrier on my behalf. I will use him in the future and also will recommend him to all my friends and family members. All this was provided at a very reasonable $ amount. My thanks to Jesse. Mary Jo Smith

Super quick and friendly service. Will use them again in the future.

The job was completed on time with quality workmanship and attention to detail at the stated price. They were a great company to work with!

The project was smooth from start to finish

I felt like he did a very good job, was very honest, and straightforward. We had a hail storm so a lot of them first came through. He was the one I used and he wound up doing a lot of the neighbors roofs. I feel like he was one of the better ones in the neighborhood at that time.

WE ACTUALLY RECEIVED 3 BIDS & LIKED THE PROFESSIONALISM THAT THE REPRESENTATIVE FROM RCI SHOWED US. HE MADE IT CLEAR THAT HIS WORKERS WOULD CLEAN EVERYTHING VERY THOROUGHLY, INCLUDING THE POOL AREA. THE COLOR CHOICES WERE ALSO VERY GOOD. BUT THEY MESSED UP THE INTERIOR PAINT (CEILING) OF OUR MAIN LIVING AREA. IT TOOK THEM SEVERAL WEEKS TO COME OUT & PAINT IT, BUT NOW IT'S DONE.