POWER CHEM DRY

We paid $550 to have our carpets cleaned by this company who took advantage from start of our situation. I was unhappy with the results. I bought my own black light only to be told everything I was looking at was either my imagination, a spot that will always be there or a new spot which would be virtually impossible to have been a new urine stain because no dogs had been in since the cleaning. He said that he didn’t know that basically calling me a liar then! He refused to do any further cleaning so our $550 is a total loss plus having to pay a new company to do the job right.

Their pricing was okay. I added a couple of things to it and it wasn't extremely expensive to add that. It looked as though there were a couple of places where there were stains and it appeared that the stains were gone but in essence they weren't. It was a coffee stain when my husband knocked a cup of coffee and it really did look like it was gone but then I looked at it closer because I had to move some things around and it was definitely still there and it hadn't changed at all. The products that they used didn't clean as well as well as I expected them to and it changed the softness of the carpeting. They also got the spray stuff all over my wood on my steps and I didn't realize it until I was putting up Christmas decorations. So, that all had to be cleaned up. In terms of letting me know how much it would cost and being here at the time-frame that they said was an A. I don't like the results.

I don't like the way that they do the carpeting and the products.