North Point A/C and Heating

Great communication, great service, prompt, and friendly! 10/10 recommend

Great guys! Show up when they say they will! Do what needs to done!

It is a family run business. Everybody knows everybody there. The two main people that run the business are fire fighters. They are very friendly and courteous. They do it as an extra job on the side. They are just really nice. They always come out exactly when they say they are going to come out. They walk us through what they are doing and they don't just do stuff and ignore us. They ask us before they do anything.

Two different handyman services I have used in the past told me that they did not install programmable thermostats, so I called North Point Air and Heat, because they seemed to do a good job at a fair price on our church annex a few years ago. Also, my brother has used this company for many years and testifies of their good work. By phone, they quoted me a price for service charge and labor, which was decidedly lower than two A/C and Heating companies I called, because each was very favorable reviewed on Angie's List. I am glad that I made the choice I did. Trey came out and replaced the thermostat, programmed it according to my preferences, and explained how to operate it. He was pleased that I had purchased the Honeywell model which North Point uses and which he has in his own home. He then went outside to completely check our A/C unit and hose down the coils to keep them clean. Fortunately, the unit was working very well and needed no additional service. He was friendly and easy to talk to, and I was pleased with the work performed. I know for certain that North Point's price was more in line with what it should be rather than the jacked-up price the other two companies quoted. I realize that recommended companies reflect the experience a customer has in a particular situation. But I have reason to believe that North Point is likely to be superior to most others. North Point appears to be on point!