M J S MECHANICAL SERVICES INC

Description of Work: They did maintenance, they make sure everything is operating correctly.

Description of Work: Serviced the A/C unit. They checked the upstairs and downstairs air conditioning unit, check the outside, clean it, they go upstairs, check it, check the drain lines, make sure everything is set for the summer so that there's no issues.

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Description of Work: MJS Mechanical Services is a very ethical, honest, reasonable, and knowledgeable company to do business with. Wade, the manager/supervisor, his office manager/scheduler lady, Preston, Larry, Senior, and his son, Larry, Junior, are all reputible people that we trust to do honest technical work for us. Our home's gas furnace/electrical ignitor powered heater was having problems when we noticed that it would run one or two good cycles and then it would blow cold air throughout the entire home's vents from about Midnight to 3AM on into waking hours. My wife and I got colds and we feared for our four month old newborn daughter's health and safety as well. First we called a company out of the Northwest side 'Leader' publication. The advertisement seemed reputible so we called and asked the owner to send out a tech to please diagnose and hopefully fix the heater. A guy came out who quickly observed the heater working correctly and quickly remarked, 'I'm not gonna charge you money for a set of supposed symptoms that I can not observe. There's nothing wrong with your system. Sir, are you imagining this all? Are you sure you're not walking in your sleep and turning your thermostat to air conditioning, going back to bed, and then forgetting it all? Are you sure you're not switching it to A/C? Are you sure? Well, I need you to pay me $75.00 for my 'drive-out charge'. At this point I was panicking and begged him to tell me what simply changing out the thermostat would cost us. He answered 'Three hundred dollars.' I said, "No way!, I can go drive upto Home Depot and BUY ONE for twenty-five bucks! You've got to be kidding me? You're going to leave me, my wife, and a baby here hopeless without any working heat heading straight into Winter?' At that point I paid the clown, with another company NOT MJS mind you, parading as a licensed, educated, and supposedly skilled A/C/heat tech and told him to 'SCRAM, MAN!' I went back inside and my wife asked if I was okay, and I told her I just needed to sit down and take some deep breaths. Then my wife and I called another, much more reputible, company, STILL NOT MJS MECHANICAL mind you, and the owner was nice and seemed cool headed and explained over the phone that we needed a new circuit board. Everything sounded great until I ran this by my electrical engineer, and former auto mechanic, little brother who immediately asked me some syllogistic questions. "Did he come out and run any electrical diagnostic tests on the board?" "Has he even looked at it yet?" And, the one that made me smart stupid most of all, 'They're already coming out tomorrow, WITH A CIRCUIT BOARD in hand, and they haven't even done trouble-shooting on your board in your heater yet?' I answered my little brother, 'No, No, and No.' Then my brother, the EE, informed me that 'Most furnaces come with a ten to twenty year warrenty at install. Where's your warrenty paperwork, Man?' Then my wife and I began dashing through old papers filed away and finally we found the original install receipt which was clearly marked, 'One Year Labor. Five Years Parts. Twenty Years Heat Exchanger,' by the installing tech, Larry, Senior, who installed it with his son, Larry, Junior. My wife had used them, both "Larrys," for over a decade with MJS Mechanical, and they'd always been reasonable, honest, worked quickly, and ethical. She told me to request Larry, Senior, but Wade informed us that Larry was on his well-deserved one week per year vacation. We asked, "Where in the world is he?" And they told us he was big game hunting up in the Smokey Mountains. Good for him, he's an awesome and honest tech and we hope he got some wild game up there, or at least had fun even if he didn't. So Wade then suggested that we try a newer technician, who'd been on with MJS for a number of months already, and had twelve years of experience as a licensed and educated tech, like Larry and Larry, Junior, and he said his name was 'Preston.' We agreed and Preston promptly called and said he was almost there in no less than an hour. First he talked to Wade and observed our system at start-up failure point and we methodically observed two red flashes. We looked this up on the flash code chart on the back of the lower furnace faceplate. Two flashes read as 'External Lockout: Retries or Recycles Exceeded.' He radioed back Wade and Wade said something about 'System start-up failure.' Preston did some more diagnostics and began taking his socket ratchet to the gas valve. Then he detached a small plastic tube and blew air into it. At that point he watched a read-out on a 'manometer', or some other electrical diagnostic tool he had hooked upto the gas valve's wires. Then he began troubleshooting the circuit board and believe it may've been either the circuit board or gas valve malfunctioning. Next he began honing in on and focusing on the ignitor, itself. At this point I asked him whether or not it could be the flame sensor gone bad, since I'd heard alot of chatter in HVAC/DIY blogs online about both furnace customers, and techs, griping about them going out. He detached it and ASAP did a diagnostic test to see if the sensor's circuits were 'open' or 'closed' and isolated that as not the problem, either. Then he explained to us that the ignitor can often times be cracked, but still glow and sometimes light up the five blue burner flames, and sometimes fail to start. He explained that just because we could see the electrical ignitor glow up yellow and appear to start didn't mean it still wasn't malfunctioning. He said he'd be back Saturday and get the part Saturday morning. We agreed on that. Then, he called back again that same original Friday afternoon/evening and asked if he could come back and perform three more diagnostic tests upon the possibly failing/bad ignitor. We said, "Sure!" Then he said he was going to try to get to the parts house before they closed for the weekend, and that if he could he'd return and install the ignitor to hopefully fix the heater. Sure enough he returned and installed the ignitor, checked it to make sure it was functioning, and then proceeded to ethically and reasonably write up our invoice. He charged us 79.00 for the service/drive-out call, and $180.00 for complete ignitor part, install, and labor hours. Our total was $250.00. Both Preston, and his supervisor Wade, assurred us that if it turned out to not be the ignitor and our system continued to fail, like worst case scenario, that they'd ethically and fairly utilize sound HVAC control technology process of elimination to try either of the two possible other causes, in logical succession, rather than both at once, in order to save us money and worry. MJS Mechanical is not just out for the big bucks. They do care about the customers, and they do utilize sound ethics applied in their daily work and A/C HVAC service to others. This is a company that tries to save the customer money, by ruling out the more reasonable and less costly repairs first, and then by proceeding to the next possible one. MJS Mechanical seems to utilize the most logical business philosophy, in terms of ethics and saving their customers' hard-earned money during an unfathomably horrid economic recession, by ruling out the little things/reasons for system failure first. This brings up the old Aesop moral fable of the 'Tortis and the Hare.' The Hare is the analogy of the short-changing, big business, guilded and corporate corrupt, business that goes fast, replaces everything, and still can not beat the tortis in the runners' race over the long haul. The tortis proceeds logically, methodically, consistently, and eventually justly bypasses the worn-out hare who has foolishly exhausted all his energy and burned all his bridges unwisely. MJS Mechanical reminds me of the wise tortis. They start with what both they, and the client, hope that it might be, and then proceed to the bigger problems if necessary. MJS Mechanical is a company that you can trust. They have an owner, an office manager/scheduler, and hard working and ethical technicians that you can trust with your home's heater, air conditioner, plumbing, or air ducts. Thank You, MJS Mechanical!

Description of Work: MJS replaced our air conditioning units.

Description of Work: MJS Mechanical installed a new air conditioning system in our house.

Description of Work: MJM BOUGHT GRACE A/C, FROM WHOM I BOUGHT MY A/C UNIT. I CALLED TO REQUEST A TECHNICIAN. THE MAN WHO ANSWERED THE PHONE SAID HE'D CHECK WITH HIS TECHNICIANS AND CALL ME BACK TO SET UP A TIME. HE NEVER CALLED.

Description of Work: THEY REPAIRED MY MAIN DRAIN LINE AND PLUMBING STACK.