IGD Plumbing LLC

Expertise beyond compare. Relationship fantastic. Prices although expensive, much cheaper than many and more so; no oh here's something else and continuous padding of the bill never happens with IGDP. If there is something else which was hidden you can be assured they do not try to take advantage.

First time writing a review; in reading many reviews on IGD Plumbing & HVAC of Spring, Tx., I have read some negative reviews that just absolutely disagree with my knowledge and my experience with this company for both my residential and commercial properties that date back to 1st qtr. 2015. I have even noted a negative review written by a customer that is not even in Texas and therein not applicable. I have also noted complaint about things where from the description there was no doubt that the technician was correct and the homeowner not. Being in real estate and construction industries for 45+ years and dealing with many warranty companies and their contractual relationships that the service providers must operate to, I can attest that what happens is not only due to the service provider but the constraints placed by the insurer. I have even had an insurer that provided the repair parts to the contractors and ignored what the existing system components were and dictated the installer to install an evaporator coil that had entirely different dimensions that required a refabricating of plenums which they would not cover. The installer and I both suffered cost implications. IGD have installed water heaters (conventional and parallel Navien tankless with hot water circulating system), bathroom remodels, repairs of prior installations and just now a major project involving 2@ 5 ton and 2@ 4 ton complete 16 SEER HVAC systems installed in my home. Not only does each system function beyond expectations but more importantly when walking from one room to another with the 3 2story wings each and every room poses no temperature differential and all a 38% relative humidity. Each system is controlled by T9's (preferred by me over the new T10) with sensors in each room that sense when occupied and controls temperatures to the desired settings. I give these details on this system is coordinating 4 individual systems to work in concert with each other and that was no easy task. I have had issue with the original equipment for the 22 years on hot and cold rooms since we have owned this home and now complete satisfaction. I give credit to the installation team lead technician Tristian and the rest of the crew, Zachary, Fidel, and Fernando working under the coordination of their manager Norman and the owner Ivan. I give the highest of compliments to the expertise, courtesy, concern, care and friendliness of these people. IGD Plumbing and HVAC of SPRING, Tx. I give the highest of praises to them. GAS

Horribly!! DO NOT USE THIS COMPANY! Tyler came out to repair a seal on toilet but started explaining how I needed to replace the flange. HE SAYS THE HOME WARRANTY WILL. OT PAY FOR IT THAT I needed to pay for it. Then explained water will get under the tile to the wood floor…THE FLOOR UNDER THE TILE IS CONCRETE SO THAT CONVERSATION DOES NOT APPLY. I recorded the conversation and took picture of the flange and seal before the so called repair. I knew the flange was worn and yes the Home Warranty will pay for because I called before he arrived. After he replaced the seal, the water leak each time commode flush so I called again. He came out and said the screws on base of toilet needed to be replaced. Tyler screwed them so tight he broke the screw thereby the flange. I called again today and wanted to use a repair kit which is crazy…you’ve broken the flange not replace but piece it back together……Tyler thought he could use all the terminology to make confident he knew what he was doing…FAR FROM IT! On top of that he walked through water to get into my home without any protective covers on his feet. I laid down towels to avoid having the carpet cleaned again. He told he did not have a flange on his truck to replace it…WHAT COMPANY DOES NOT THE SUPPLY FOR THEIR PLUM ING BUSINESS!