We offer senior citizen and military dicounts. We are licensed & insured. All work is guaranteed. We offer 24 hour emergancy services calls.
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
Custom Electrical Services provides quality services for all your electrical needs. We specializing in commercail & residential. New consstruction & remodelsService repairsTroubleshootingGenerator installationPower outagesCustom lightingCeiling fansSecurity lightsElectrical inspections.
Description of Work: Io stalled five recessed lights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Letty M.
05/2013
2.0
electrician
+ -1 more
They came out here and was good about working around my schedule. He cane out here on a sunday. I thought that it was a little high but I wanted somebody really good to do the wiring for me. I am always scared with someone else who will do the wiring and might burn down my house. I wanted someone who is experience. He came out here and did a good estimate. He was very nice but he was very irate with me after the service. If you are looking at your TV, you don't want to see it plugged in front of the screen. It feels like he did not do one before. He was on time. He came when he was suppose to.
Description of Work: I used Custom Electrical Services electrical services. He came out here and asked me what kind of light that I wanted. I said that I wanted an LED. He went over to the home depot and said that he found one for just $89. He came and he installed it. The bathroom dual switch is upside down, the dual switch in the living room is backwards and the equipment he purchased was overcharged and he was not able to provide a receipt to verify the charges. His attitude proved to be quite unprofessional as he would become irate. The work is functional but not thought through well. I expected much more for the price I paid. He also said he'd come back out and fix the things that I felt weren't right and after asking him about the overcharges of the items he purchased, he again became irate and didn't show up and when I contacted him he wanted even more money to fix what he'd done incorrectly. You can see the switch when you are watching the TV and I wanted it away from the TV. He took the outlet out. I have to plug the TV it in front of the screen. Then, I have to move the TV to turn on the light. That was the thing that I cared for the least. I checked all the switch and everything seemed fine. I noticed that the dual switch in the bathroom was just $39 instead of $89. He even said that he got a good price on it. I had called them and told them to reverse the switch on the light and the fan. He said it was okay and that he would come. He called me and I said that I wanted to talk to him about the equipment that he overcharged. I told him that he overprice me with the light. He came with lousy excuses. He was suppose to show at 6:00 to fix the switch. He never came and called because I was really getting mad about it. He texted and told me that the switch was not broken. There would also be an extra charge if I had him come out.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0
$1,282
Response from Custom Electrical Services
On the initial meeting with this customer I told her that she needed to purchase a light fixture that she would be happy with and have it here for us to install. That is way there was an extra charge form the original estimate. When it came time to install the light fixture it had not been purchased yet. I had to go and purchase the fixture so we could complete the project. What this customer is calling a overcharge is actually mark up for my time to go get the light fixture for her. If she did not want to pay the mark up she could have purchase the light before we arrived or wile we were doing all the other task on her project. The bath room switch is a dual switch. We hooked up the light to the top of the switch and the fan to the bottom of the switch. This is not installed improperly. If she wanted it reversed that is a personal preference that could have been brought to my attention when we where doing the job. The TV plug was installed where the customer ask us to put it. after she looked at the placement of the plug she told me that the cord would be seen so I installed an additional plug to hide the cord for free. The customer and I walked the project and she had no issues with the work and I was paid in full. All of the issues that are stated in this complaint started after the customer went to the home improvement store and saw that I marked up the light fixture. After the last phone conversation with this customer and she was so confrontational about the light fixture my attitude did change but I was never unprofessional or irate. I did tell her that if I had to return to change any thing that is not a warranty issues there would be an additional charge to cover my overhead: My time, gas, helper wages, ect.
Susan C.
09/2012
5.0
electrician
+ -1 more
Keith arrived on time each of 2 days worked. As is often the case when working in a finished home, adding outlets at cabinets can be a challenge (wall caps, blocking for cabinets, etc.) This contractor charges by the job completed, not time and material. There were a few obstacles to over come, which really ate into the time he spent here. With the original breaker box being full, it was no easy task to place the new subpanel near the existing. He worked carefully to not cause any sheet rock damage that could not be easily touched up with paint. This home has 12' ceilings, finding a path down a narrow wall was not easy. He found an accessible spot for each of the above cabinet outlets, and managed to place them almost out of sight.
Description of Work: Added 2 electrical outlets above kitchen cabinets to allow for decorative 'up' lighting. Scope of work also included adding a subpanel (primary breaker box was full) to distribute power to exterior soffit plugs that were added years back by another contractor.
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Service Categories
Electrical,
Ceiling Fans,
Lighting
FAQ
Custom Electrical Services is currently rated 4.3 overall out of 5.
Custom Electrical Services accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Custom Electrical Services offers the following services: Custom Electrical Services provides quality services for all your electrical needs. We specializing in commercail & residential. New consstruction & remodelsService repairsTroubleshootingGenerator installationPower outagesCustom lightingCeiling fansSecurity lightsElectrical inspections.