Click's Plumbing is family owned and operated. The company is currently run by the Master Plumber, James Click and his wife Christina. When you call for service, you will get the personal attention of James or Christina. James has been in the plumbing field for over 16 years working mainly on Residential and Commercial service repairs and remodeling. James has extensive knowledge of both old and new plumbing systems. The company currently does not obtain the services of subcontractors except as needed for any digging. Click's plumbing holds all the proper licenses and insurance required for providing plumbing services in the State of Texas. Our Master Plumber license is M-38278. Our general liability insurance protects you the homewoner. At Click's plumbing, we try to give a reasonable pricing idea over the phone when possible so as not to waste anyone's time, but for accurate pricing, the job needs to be seen in person. All jobs are flat fee based. You will know the exact cost of any service before it is performed. You always have an upfront choice. If at anytime you are unhappy with your service, just let us know and we will do what it takes to correct any problem. At Click's Plumbing, we pride ourselves on superior personal customer service. You will not be disappointed.
Business highlights
24 years of trusted experience
Emergency Services Offered
Services we offer
Residential and commercial plumbing repair services: New fixture installs, old fixture repairs, tankless water heater install, tank water heater install, etc... impossible to list them all Backflow Preventer installation, repair, and testing
Services we don't offer
Recaulking of showers and tubs. Shower door installs. Just ask.
Description of Work: Unclogged drains and it went very well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Tyrone M.
08/2015
4.0
water heater repair
 + -1 more
They came to look at our original water heater and I told them before they started that we thought it could be electrical, but he insisted that it might not be, so they installed a new water heater. Come to find out, it was electrical like we originally thought. He should have traced the issue before he went in and installed the new heater. UPDATE (08/13/2015): I think it was more of a misunderstanding of how much electrical work he is able to do vs. what needed to be done. He is not an electrician. Once we spoke we were able to get a much better understanding of the issue.
Description of Work: They installed a new water heater.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Click's Plumbing
Mr, I am sorry that you feel our service did not meet your expectations. I am sure you can tell from all of our other reviews that this just doesn't happen. You stated that you thought the problem may be with a tripped breaker. During our free inspection of your situation, we found that the water heater had power to the unit and that the 2 elements along with the lower thermostat were blown. I gave you the available options, my professional opinion, the costs involved, and the option to get another opinion. You decided to go ahead and replace the older unit. I even went as far as agreeing for you to order the new water heater online with Home Depot. I then picked it up and delivered. During the processes of troubleshooting and replacement the breaker had to be turned on and off several times. Upon installation of the new water heater, it was checked to have power. The tenant contacted me at 9 pm to let me know that she still did not have hot water. I returned at 10 pm to troubleshoot. After 45 min of troubleshooting and trying different configurations, it was determined that 1 leg of the power supply had a short in my opinion, although I am not an electrician. I apologize that there were multiple problems, one likely caused the other, that were out of my control. I did not mislead or lie to you at any point. Your tenant, who hadn't had hot water since moving in 5 or more days earlier, can verify that the older unit looked like it needed to be replaced to them just due to age. As of this writing you still have not paid me for a job completed 6 days ago. Again, I apologize that you feel you had a poor experience with us. Our record shows we strive for great customer service and a professional job every time.
Mahesh V.
06/2015
5.0
plumbing
 + -1 more
plumber arrived on time, introduced himself, replaced outdoor faucet in a timely manner
Description of Work: Replaced outdoor faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Kelly K.
05/2015
5.0
drain cleaning, plumbing
 + 0 more
They called ahead of time (which most people say they will do and almost never do), got there on time and had the drain cleared and fixed in fairly short order. Very nice and professional; even gave me advise on how to prevent in the future. Would highly recommend this company
Description of Work: Cleared the clog in the attic drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Brian M.
05/2015
5.0
plumbing
 + -1 more
The technician was very pleasant and the job was well done. The cost ended up being higher than the prepaid Angies List offer due to a misunderstanding of what exactly was going to be replaced with regard to our particular fitting. The technician was friendly and not pushy. He followed up with an email to my husband, who was the one who placed this order.
Description of Work: Changed out hose faucet on exterior of home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
CINDY D.
05/2015
4.0
plumbing
 + -1 more
I bought an Angie's List deal for $75.00 to replace my outside faucet. When James showed up, he looked at the faucet and said that since it was soddered on that it would have to be sawed off and replaced. It was an additional $75.00 for that service. James was very polite and did an excellent job, however, if I had known it was going to cost $150.00 for the service, I would probably have had someone else do the work.
Description of Work: Sawed off the outside faucet and replaced it with a new one to stop it from leaking.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Click's Plumbing
Thank you for your business. The advertised special purchased stated "Deal does not include solder hose bib connections. They can be done for an additional fee." Angie's List offers a 30 day refund policy on purchases and we always give upfront pricing upon arrival to the job so there are no surprises. Our pricing for this job was very competitive against any other reputable, legally operated plumbing company. I invite you to obtain 2 written estimates for the same service and submit those to us for review. I hope that you will give us the opportunity to bid any future projects so that you can see the value in our pricing as well as the value in our customer service.
Robert E.
04/2015
4.0
drain cleaning
 + -1 more
It was fine and they came out and did the job. He came when I wanted him to come. I thought he was expensive.
Description of Work: He replaced a leaking toilet part.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Click's Plumbing
Thank you for your review and your business. I am sorry you felt that the pricing you received was expensive after the fact. You purchased an advertised deal through Angies List and then requested us to look at something else while we were there. Pricing was given upfront to repair the toilet and agreed upon. I can assure you that while we may not always be the lowest, our pricing is very competitive and more often than not, lower. You will be hard pressed to find a lower price with our level of professionalism and customer service. I look forward to providing you with the same great customer service in the future should the need arise and as always, with upfront pricing.
Amelia D.
04/2015
5.0
plumbing, water heater repair
 + 0 more
I purchased a big deal for one of the water heaters and then paid regular price for the second one because the big deal was limited to one water heater and I have two. Click's was very responsive in communicating with me about the pricing of and payment for the second water heater and in scheduling the install. On the day of the install, they accidentally dropped and cosmetically damaged one of the water heaters, and they honored my request to go get a replacement water heater because I felt unsure about whether there was internal damage to it. I appreciated their quick solution to the problem and their ability to still get the installation done in one day. They are very prompt, professional, and competent.
Description of Work: They furnished and installed a 40 gallon water heater and a 50 gallon water heater in my second story attic and hauled off the old ones.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,251
Mary B.
04/2015
5.0
plumbing
 + -1 more
We were very pleased with their services. They were on time, and were very professional and efficient in replacing the spickets we requested. The spickets look great, and work so much better than the rusty spickets that we had replaced. Based on this experience, we would recommend Click Plumbing for your plumbing needs.
Description of Work: They changed out 2 outside spickets that were rusting and needed replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Keith G.
03/2015
5.0
plumbing, water heater repair
 + 0 more
Great communication and easy scheduling. No unexpected charges so price was as quoted. The Water Heater was replaced exactly as expected. Once the install was completed we reviewed the warranty details and I had all of my questions answered regarding the use and maintenance of the new heater. The area was left cleaned up and the old unit removed. I am very satisfied with the professional manner of the work and price
Description of Work: Replaced hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Clifford H.
03/2015
5.0
plumbing, water heater repair
 + 0 more
Click's plumbing was on time and very professional. Feel they did an excellent job.
Description of Work: Replaced 2 -50 Gallon water heaters in attic
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,929
Stuart L.
03/2015
5.0
plumbing, water heater repair
 + 0 more
We are very satisfied with our experience with Click's Plumbing. My wife was home when they arrived to replace the water heater. After inspecting the existing water heaters the plumbers determined that we did not need a new water heater. They also diagnosed a problem with a hot water circulating pump which is easily fixed and cost much less than a new hot water heater. My wife was very comfortable with the workers and appreciates the fact that they were honest with her about what needed to be done. They saved us hundreds of dollars.
Description of Work: We purchased a replacement gas hot water heater from Click's Plumbing. They arrived at the agreed upon time and date and determined that we did not need to replace the water heater. They diagnosed a different problem that is easily fixed for less than $50. Click's Plumbing suggested that we apply for a refund from Angie's List since the water heater replacement was not needed.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John G.
03/2015
5.0
plumbing, water heater repair
 + 0 more
James came for the appointment on time! He was extremely courteous and very professional. He and Johnny drained, hauled off old heater, and installed new heater in about three hours. Afterwards they cleaned up and left the area super clean. I am so grateful for seeing the deal on Angie's List and finding Click's for my future plumbing work. The deal was for $749 for new heater, haul off, and replace with new heater. I paid $150 more for heater upgrade and second floor attic installation. What a great deal! I am so pleased with the work!
Description of Work: Replaced a 13 year old water heater with a new Rheem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$899
JAMIE T.
01/2015
5.0
home remodeling, plumbing
 + 0 more
I received the referral from Fergusons near FM 2920. Followed that up with reviews from Angies List. Granite countertops/vanities were being installed on a specific date (which got moved up) and I needed a plumber to install sinks, faucets and replace valves on at least one of the vanities so that we had one working bathroom. They also installed two new toilets. Click's was unable to put me on the schedule, but they referred me to a couple of other plumbers. I called and used Fred with Payless Plumbing. They did an excellent job. They were very professional in that they provided me with a pre-printed rate sheet of exactly how much each item would cost to install (parts and labor, separate). Thank you to Clicks for the referral. I called several plumbers before Clicks and half did not even call me back.
Description of Work: Installation of eight sinks, faucets and valves.
Rating Category
Rating out of 5
Yes, I recommend this pro
$3,000
Sera J.
01/2015
5.0
plumbing, water heater repair
 + 0 more
From the time of the discovery of the failing old water heater to the time the new one was in and pumping out hot water was about 3.5 hrs. saved our bacon. We had a house full of family and friends and as usual this was the worst time for a hot water heater to die. He was right on time, right on price and very professional. When several other plumbing companies could not get to me till Monday, this guy was on location in 1.5 hrs.
Description of Work: Replace Hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Click's Plumbing
It was our pleasure to serve you and your family. We appreciate your business and look forward to being your family plumber for years to come.
Matthew L.
04/2014
5.0
plumbing
 + -1 more
Initially left message on office answering machine. Emailed bid request through Angie's List a day or two later when we did not hear back. Established that email is the most efficient way to make initial contact. Scheduled repair time and date and followed up easily through text to finalize time of repair details. Job completed in about 30 minutes. Quick, clean, reliable, professional.
Description of Work: Capped the plumbing of removed wet bar sink inside the wall of living room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Matthew L.
04/2014
5.0
plumbing
 + -1 more
After checking in multiple locations for possible leak. James identified the source, made repairs and answered several new homeowner plumbing questions not related to the repair issue. Very informative, professional, and provided expert opinion/advise in a budget conscious manner.
Description of Work: Found and repaired pinhole leak in copper pipe behind the hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from Click's Plumbing
We are about building relationships not just fixing a problem. We appreciate your business! It is our hope to help you with all of your plumbing repair needs and any questions you may have.
Nicole K.
06/2013
5.0
plumbing, drain cleaning
 + 0 more
Awesome! I called James, he came out same day at the quoted time and charged the quoted price. He called again to say the job had been done! If I could give an A++ rating, I would! I highly recommend Clicks Plumbing.
Description of Work: Unclogged a clogged kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$148.5
Response from Click's Plumbing
Remember to watch the grease. Lol. It was our pleasure to get your sink flowing again. We look forward to a long relationship!
Darryl C.
06/2013
5.0
plumbing, home remodeling
 + 0 more
Everything was good. He did a good job and was really nice.
Description of Work: Put in new faucets in kitchen + bathroom. Hooked up new cooktop and new toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Click's Plumbing
Thank you very much! You are great homeowners to work for. We look forward to taking care of all your future plumbing needs.
Tiffany L.
04/2013
5.0
plumbing, water heater repair
 + 0 more
I first hired a handyman to come look at the leak, and he told me i would need to get a plumber to fix it. I drive by an adversitment for click plumbing at least everyday and gave them a call. Surprisingly they happened to be on angies list too. With an A rating. James came out that very same day and assessed the problem and gave my a quote. He promptly came back the next morning and started working. I went ahead and got a new hot water heater, the leak repaired not patched and a shut off water value for the house all at a reasonable price. Will definetly hire again. They whole family is enjoying the immediate hot water.
Description of Work: Needed leak fixed in dinning room ceiling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Click's Plumbing
It was a pleasure to serve you. We look forward to a long working relationship. Give us a call if you need anything at all. Thank you for also referring us to your friends.
Valerie A.
11/2012
5.0
plumbing
 + -1 more
There were 2 of them, James (the owner) and one other worker; they were prompt and arrived on time as scheduled. They did not waste any time getting to work after being told of the work that needed to be done. They were very respectful and cleaned up quite well after themselves when they were done. I didn't have to clean a thing ( sooooo happy)They made the whole experience smooth, non stressful and easy on the wallet. There was only one thing; I forgot to tell them I was a member of Angie's List and thus did not get the 10% discount, but that's okay I'll tell him when he comes back to install my new kitchen sink. (Ha Ha HA)..He will be the only plumber I call from now on... Overall, I only have one word for Click's Plumbing - EXCEPTIONAL!!!very grateful
Description of Work: I am a very cautious female when it comes to hiring anyone for anything, so after being referred to me by a dear friend whom i trust dearly, I hired Click's plumbing. Their job was to remove 3 old toilets and replace them with 3 new ones. Also had a leak in one of the bathroom sinks and kitchen faucet was not working properly. I must say: This guy ROCKS!!! Very impressed with the efficiency and skill with which the work was performed and completed. I guess that's why he's a Master Plumber.....
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$825
Response from Click's Plumbing
We certainly appreciate your business Member. It was a pleasure taking care of your plumbing needs in a proficient manner. We look forward to helping you again in the future.
Kimberly V.
03/2012
5.0
plumbing
 + -1 more
He was on time, friendly and professional. He gave reasonable quotes for all the work before beginning and explained all the completed work. He was quick and efficient.
Description of Work: Replace valve to toilet and outs of toilet to stop the toilet from constantly running, and replace valve to refrigerator ice machine.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Gas Logs,
Water Filtration and Softening
FAQ
Click's Plumbing is currently rated 4.9 overall out of 5.
Sunday: 9:00 AM - 5:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Click's Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Click's Plumbing does not offer free project estimates.
No, Click's Plumbing does not offer a senior discount.
Yes, Click's Plumbing offers emergency services.
Yes, Click's Plumbing offers warranties.
Click's Plumbing offers the following services: Residential and commercial plumbing repair services: New fixture installs, old fixture repairs, tankless water heater install, tank water heater install, etc... impossible to list them all Backflow Preventer installation, repair, and testing
Recaulking of showers and tubs. Shower door installs. Just ask.