Choose the Right Door

Everything was great! Sean was very helpful and addressed all of my concerns with the rail, springs and motor gear. He went above and beyond to make sure my door was working properly. Highly recommend using them!

Paid for a service call and they never came back to fix the spring! Now there voice mail is FULL! DO NOT USE THEM!

The two reps very quickly repaired a broken part and adjusted the door for proper closure. They also lubricated all moving parts before leaving.

Well the door worked OK from 10/28/14 until 11/22/14 and then it got stuck half open and would not work. I called the owner, Jim Floor(317)403-9139. I had forgot he live in Texas now, so I called the local number (317) 225-8133. I had to leave a message to let them know it was an emergency, I got no call back, so I had to call another company that cost $742.00 which I will be reporting on next. I wrote Jim and ask for a refund for a job that did not last 30 day's even, but he didn't answer. He has a list on Anie's List though saying 1 year on parts and labor. I did tell him I only wanted the money I paid him back, because I had to get the door fixed that day. I could not have let the door be broke all weekend, because I would have lost more than I'm out of already.

Choose the right door is the most unprofessional company I have ever encountered. they called set an appt for me. They never showed up and never called. I missed a quarter of my work day waiting on them. I called all of these lovely numbers that they have floating around and each went straight to voicemail. I even called my warranty company and reported this. They tried contacting them as well and they never responded. it is a week later and they still have not called to at least apologize for their grossly unprofessional behavior. During this time, I was able to get another garage door company to call the same day and come out the next and my door will be repaired literally 4 days from the time the company contacted me. The parts were ordered and they followed up and came out to do the assessment and now have set a repair date. Stay away from choose the right door unless you just like wasting your time and being frustrated

Garage door was working when technician arrived. I had called American Home Warranty to cancel the service, but not before it was dispatched.

Great