AUTUMN AIR

Great

I use them twice a year.

unknown

unknown

unknown

Fine.

unknown

They fixed our A/C unit.

They did a good job.

Fair.

They were very professional.

TECHNICIAN WAS TIMELY, POLITE, THOROUGH, AND PROVIDED INFORMATION REGARDING OTHER COMPANY SERVICES.

I CALLED IN THE EVENING AFTER I CAME HOME FROM WORK TO 98 DEGREES INSIDE THE HOUSE. MIKE CAME OUT THAT NIGHT AND FIXED THE PROBLEM WITHIN AN HOUR. I WAS RELIEVED THAT I DIDN'T HAVE TO WAIT A WEEK.

EXCELLENT. THE COMPANY RETURNED MY CALL WITHIN 2 HOURS, ARRANGED FOR A TECHNICIAN TO VISIT THE NEXT DAY. THE TECHNICIAN SPENT 4 HOURS DIAGNOSING THE PROBLEM, INCLUDING REPEATING SOME INFORMATION WHEN MY HUSBAND CAME HOME --ALL FOR AN INITIAL CHARGE OF $50.00. THE WORK WAS PERFORMED WHEN SCHEDULED; THEY CLEANED UP AFTER THEMSELVES AND, MOST IMPORTANTLY, THEY FIXED THE PROBLEM. THEY CAUGHT AN ERROR IN THE INITIAL ESTIMATE--IN OUR FAVOR, AND REVISED THE BILL ACCORDINGLY. I WILL DEFINITELY HIRE THEM AGAIN, AND WILL RECOMMEND THEM TO OTHERS. THANKS ANGIES LIST--I FOUND THEM THROUGH YOU.

THE FIRST FLOOR CENTRAL A/C UNIT STOPPED WORKING. AUTUMN AIR ADDED OUR HOME TO THE SERVICEMAN'S CALL LIST, EVEN THOUGH WE SAID THAT WE COULD WAIT ANOTHER DAY FOR THE REPAIR. IT WAS THE MONDAY AFTER HURRICANE RITA, AND WE DID NOT EXPECT A QUICK RESPONSE. AUTUMN AIR STATED THAT THE REPAIRMAN SHOULD ARRIVE BETWEEN 5 AND 6 PM. THE SERVICEMAN, MIKE, CALLED AT 5:30 PM ADVISING US THAT HE WAS ON HIS WAY. ARRIVING SOON AFTER, HE INSPECTED THE CONDENSER UNIT AND DISCOVERED THE PROBLEM. MIKE THOROUGHLY EXPLAINED THE PROBLEM AND THE REPAIR THAT HE WOULD APPLY. WE APPRECIATE AUTUMN AIR'S QUICK RESPONSE, AND MIKE'S PROFESSIONALISM. WE WILL CALL AUTUMN AIR FOR THE UPCOMING HEATING MAINTENANCE and TUNE UP.

FANTASTIC. I CAN'T SAY ENOUGH GOOD THINGS ABOUT THE GUY THEY FIRST SENT OUT TO LOOK AT IT (WILLIE I THINK). HE WAS KNOWLEDGEABLE, HONEST, AND FRIENDLY. HE COULD EASILY HAVE SOLD ME A NEW COMPRESSOR BUT DID NOT. THE GUYS WHO DID THE WORK WERE INCREDIBLE TOO. CHARGED UP MY FREON FOR FREE, AND EVEN FIXED SOME BENT FLASHING ON MY ROOF WHILE THEY WERE UP THERE. WORKED FAST, LEFT EVERYTHING CLEAN. SUPERB!!!

AUTUMN AIR WAS PROFESSIONAL AND DID A GOOD JOB OF INSTALLING MY AC UNITS. I WOULD USE THEM AGAIN.

WE HAVE USED AUTUMN AIR SEVERAL TIMES, INCLUDING FOR THE INSTALLATION OF A NEW A/C SYSTEM, AND HAVE ALWAYS BEEN SATISFIED. THEY ARE PROMPT, PROFESSIONAL, WORK QUICKLY, ARE REASONABLY PRICED, AND ARE HONEST. IF WORK ISN'T NEEDED OR ISN'T NEEDED RIGHT AWAY, THEY'LL TELL YOU THAT RATHER THAN CHARGE YOU FOR UNNECESSARY REPAIRS. THEY'LL COME OUT ON SATURDAY FOR AN EXTRA $20, AND THEY HAVE A 24 HOUR ANSWERING SERVICE, SO YOU GET A CALL BACK RIGHT AWAY.

POLITE AND CHEERFUL.

FROM THE MOMENT I PHONED FOR ASSISTANCE, I RECEIVED VERY PROFESSIONAL ATTENTION AT VERY REASONABLE RATES. THEY WERE VERY PROMPT AND INSURED THAT THEIR SURROUNDINGS WERE CLEAN PRIOR TO LEAVING. VERY FAIR APPRAISAL AND VERY PROFESSIONAL TECHNICIANS.