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Andy's Appliance Repair

Appliance Repair, Appliance Repair - Small

About us

If you have a broken down appliance, consider repairing it before shelling out hundreds of dollars on a replacement. Simply call Andy's Appliance Repair! We provide prompt appliance repair services at excellent prices. Additional DBA - Spring Branch Appliance. Award winning.

Business highlights

31 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Appliance Repair - Refrigerators, Freezers, Ice Machines, Washers, Dryers, Disposals, Stoves, Ovens, cook tops and dishwashers.

Services we don't offer

We do not offer Vent hood repairs, or installs.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9526 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 401-425 of 526 reviews

Rod N.
07/2020
5.0
appliance repair
  + -1 more
Very good.
Description of Work: Fix stove oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer L.
07/2020
5.0
appliance repair
  + -1 more
Went perfectly
Description of Work: Ordered a new sensor for my oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Andy's Appliance Repair
Thank you! We appreciate your business.

Crystal H.
12/2008
5.0
appliance repair
  + -1 more
Everything went wonderfully! I called Andy on Wednesday and he was able to come by the following day. He called as he was on the way to our house, arrived on time, and quickly diagnosed the problem. He walked me through exactly how he concluded that the problem was the pump before replacing it. As I had gone online and researched what to expect before fixing the machine, I knew that standalone ice makers are expensive to repair, so I expected parts to run well over $250. He already had the $216 pump I needed in his truck. There was no service call fee; labor was $90. With tax, the total was $331.24. Andy was upfront and very reasonable with his pricing. In a short time, the icemaker was whirring and working again! Andy even showed me how to clean the condenser coils at the bottom of the machine in order to keep it in tip-top shape. Andy owns and runs his own company with his wife. In my opinion, that kind of owner involvement always makes a huge difference in the quality of service you receive from any company. I would highly suggest calling them for your appliance repair needs. I was sad to find out that Andy doesn't repair most of the high-end brands that we've got in our home (Bosch, Sub-Zero, Wolf, Viking), but if we ever have trouble with our icemaker again, we know who to call!
Description of Work: Andy diagnosed and fixed a broken water pump in our standalone KitchenAid ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$331

COLLINS C.
11/2008
5.0
appliance repair
  + -1 more
Top notch repair work. He explained everything ahead of time, and said how much it would cost. He showed up promptly, and worked diligently. Highly recommend.
Description of Work: He came out to repair a broken hinge on our GE refrigerator door. While making that repair, he noted that the water hose had also been cut when the hinge failed. He replaced the hose, and fixed the hinge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Eric V.
11/2008
4.0
appliance repair
  + -1 more
He was the one that came the soonest. He was the fastest to come. So far the equipment works and he did a good job with the work.
Description of Work: He replaced a motor in our washing machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICKEY M.
11/2008
5.0
appliance repair
  + -1 more
When I called Andy he asked the model number for our dryer and called me right back when he had the timer ready to go. He came out the next day to replace it. Andy noticed that the plate was off our water heater and could pose an electrical hazard so he put the water heater cover plate back too. Andy is prompt and fair. Andy and his wife are a wonderful mom and pop business and their big truck is filled with everything they need to fix all appliances.
Description of Work: Replaced the timer on our dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

JEAN W.
10/2008
5.0
appliance repair
  + -1 more
The price was less than what I had thought it would be. He came on time and was very professional. He was extremely good, very helpful, and most courteous. He wanted everything to be right. I would certainly use him any time.
Description of Work: He came to my home and replaced the timer on the washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

HARVEY L.
10/2008
5.0
appliance repair
  + -1 more
Apparently the dish washer was not installed properly so they reattached it for me. It was an excellent experience. They were punctual and very professional.
Description of Work: They repaired a gas range and a dish washer mounting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

SANDRA B.
10/2008
5.0
appliance repair
  + -1 more
I called him on Tuesday and he was able to come on that day. I called him at 2:00 pm and he was here at 5:00 pm. I thought that that was very good because of hurricane related problems.
Description of Work: The fridge cooling unit wasn't working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$227

Sarah R.
09/2008
5.0
appliance repair
  + -1 more
It was a pretty good experience. He showed up on time and knew what the problem was within 5 minutes. The fridge is working again and I was overall satisfied with the quality of the service.
Description of Work: They came out and repaired our refrigerator for us.

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Kevin D.
08/2008
5.0
appliance repair
  + -1 more
He was a pleasure to deal with. No issues other than it took a couple of days to get him to our inside the loop location.
Description of Work: He came out and immediately diagnosed the refrigerator problem as a freon leak and let us know it wouldn't be worth the repair cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$65

Kim C.
07/2008
5.0
appliance repair
  + -1 more
He quickly identified thew problem. He replaced the part and the refrigerator worked right away. Very pleasant. I would recommend him to anyone and use him again.
Description of Work: Replace a part of the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146

Patti B.
06/2008
5.0
appliance repair
  + -1 more
He was good and came out quickly. He did the work quickly and he was very pleasant to work with. He told me exactly what he had to do and how much it would cost. I was very happy with him.
Description of Work: They had to fix the regulator in the dryer and had to replace the burner switches on the stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

JOHN C.
06/2008
5.0
appliance repair
  + -1 more
It went very well. Andy arrived on time. He was very courteous and professional. He gave 2 repair options and explained what they meant. I would definitely call him again.
Description of Work: Andy replaced the icemaker in my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JOHN C.
02/2008
5.0
appliance repair
  + -1 more
I called Andy at 7:50 AM on Friday and Andy and his wife were at my home by 10:00 AM. He quickly determined that the compressor had failed and informed us that it was still under warranty which we were not aware of. He could have easily have replaced it for us but instead directed us to call Maytag and set up a service call through them. He was extremely professional and has high ethical standards.
Description of Work: Andy came to my home to investigate a problem with our refrigerator, it was losing its ability to cool and freeze.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Elizabeth B.
10/2007
5.0
appliance repair
  + -1 more
I called at 12:30 p.m., and he was here at 2:00. He was friendly and professional, it took him 10 seconds to diagnose the problem, he had the replacement part, and he had it installed in short order. At my request, he was willing to teach me how to get into the machine myself next time (this goes a long way with me, since most assume I am a fix-it idiot because I am a woman). I'm sure they aren't always this quick, but I was very happy for a Saturday repair call. I was satisfied with the price, but I didn't think it was a screaming deal.
Description of Work: Replace coupler.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

CAROLYN C.
10/2007
5.0
appliance repair
  + -1 more
Job 1: They get an excellent rating from me. They were punctual, professional, and performed the work honestly and competently. Job 2: I was extremely impressed with this business. He is local in our area and does an excellent job. He really knows what he's doing and is extremely polite. That is unusual in this day and time.
Description of Work: Job 1: The ice dispenser on my Whirlpool refrigerator stopped working. Another company tried to charge me $250 to fix the "auger motor". This company said that it basically had frozen up and there was nothing wrong with it. The other company had broken some pieces from the electrical backboard and Andy's fixed the damage the other company had done. They were quick and efficient in the work they did.($125.) Job 2: Repaired a refrigerator and dishwasher. He was prompt in coming and called ahead. Good estimate. Excellent work. ($90.)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

ANN M.
09/2007
5.0
appliance repair
  + -1 more
I called Andy at 4pm and he arrived at 5:15. WOW! What great response! He is very knowledgeable and explained what the problem was before he began work and told us the price. He was extremely courteous. We called him back about 15 minutes after he left because the freezer felt very hot and he took the time to explain further that our freezer doesn't have a fan and the coils take the now warm air in the freezer and moves it outward while cooling the freezer back down. He said it would be less hot once the freezer was cold. That makes perfect sense and we appreciated his extra time and explanation.
Description of Work: He fixed our freezer by blowing out the drain line which had become clogged. He told us what the charge would be before he began the repair. About 15 minutes later, all was well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

PETER M.
07/2007
5.0
appliance repair
  + -1 more
Andy's was great, I did not know what was wrong with my dishwasher or why it didn t work and he came out a fixed it and it has been working great since then. They are a good company and very knowledgeable.
Description of Work: Andy's Appliance repaired my dishwasher that wasn t working.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

PAT M.
07/2007
5.0
appliance repair
  + -1 more
For him to fix the ice box, they had to make two trips. The first trip he identified the problem and then came back the next day to fix it. He did clean up the area nicely after he was done. On both occasions he did show up on time.
Description of Work: I had them fix a small ice box by my bar area. It needed a new compressor. They replaced the compressor and it worked fine after that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

MARY H.
06/2007
5.0
appliance repair
  + -1 more
Andy was prompt, reasonable and had the part in his truck, ready to install. His wife Angela, swept up the floor and assisted him. Also with him Hector, a pleasant fellow who Andy is training. They were quick and efficient. Angela and Hector speak Spanish as well as English.
Description of Work: Broken pump on Maytag washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193.76

JEFFREY L.
11/2006
5.0
appliance repair
  + -1 more
I telephoned around 9:30 AM. Asked them to come today. They arrived at 12:30 PM, after calling to let me know that they would arrive in 30 minutes. They were punctual, neat, competent, and worked safely to take apart the built in Litton Microwave oven to disconnect the buzzing clock.
Description of Work: They disconnected the buzzer on the oven clock timer which was buzzing constantly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

MARY H.
08/2006
5.0
appliance repair
  + -1 more
Scheduled appt. the same day. Arrived a bit late, but called to tell me. Expained repair to my satisfaction.
Description of Work: Replaced bake igniter in stove

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$167.78

MARK L.
03/2006
5.0
appliance repair
  + -1 more
Repair person's came out the same day I called; they arrived later than originally stated (1-3; they came around 4:30); they were knowledgeable and diagnosed the problem straightaway. They efficiently fixed the machine. Personable and professional in manner.
Description of Work: Washing machine failed to spin; replaced a pin that had sheared on the brake and made an adjustment to help it not shear again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$117.99

12/2005
5.0
appliance repair
  + -1 more
I was very pleased with Andy's all around. They came and told me it needed a part. They promptly returned and installed the part. Also, they installed the wheels that came with the refrigerator. I felt he could have been a little more responsive in returning my call as to the exact time he'd be at my house, but I do understand he was in the middle of another job that may have been time consuming. He was always polite, neat and orderly with his repairman ship. His price was reasonable.
Description of Work: I bought a refrigerator from a company that did not honor their warranty so I called Andy's to repair it. It was building up too much ice as well as leaking.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$75

Contact information

3618 Chessnut Glen Dr, Spring, TX 77388


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
7:00 AM - 12:00 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Andy's Appliance Repair is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 7:00 AM - 12:00 PM

Andy's Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Andy's Appliance Repair does not offer free project estimates.
No, Andy's Appliance Repair does not offer eco-friendly accreditations.
No, Andy's Appliance Repair does not offer a senior discount.
Yes, Andy's Appliance Repair offers emergency services.
Yes, Andy's Appliance Repair offers warranties.
Andy's Appliance Repair offers the following services: Appliance Repair - Refrigerators, Freezers, Ice Machines, Washers, Dryers, Disposals, Stoves, Ovens, cook tops and dishwashers.
We do not offer Vent hood repairs, or installs.

Contact information

3618 Chessnut Glen Dr, Spring, TX 77388


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
7:00 AM - 12:00 PM