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Andy's Appliance Repair

Appliance Repair, Appliance Repair - Small

About us

If you have a broken down appliance, consider repairing it before shelling out hundreds of dollars on a replacement. Simply call Andy's Appliance Repair! We provide prompt appliance repair services at excellent prices. Additional DBA - Spring Branch Appliance. Award winning.

Business highlights

31 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Appliance Repair - Refrigerators, Freezers, Ice Machines, Washers, Dryers, Disposals, Stoves, Ovens, cook tops and dishwashers.

Services we don't offer

We do not offer Vent hood repairs, or installs.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9526 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 376-400 of 526 reviews

Ken J.
08/2010
5.0
appliance repair
  + -1 more
I recently underwent a triple bypass, so am dependent upon others for a while. Our washing machine was leaking very badly. I went to Angie's List and picked Andy based upon reviews. They were right! He did an outstanding job and was very professional. I called him at 8:30 PM. He answered promptly and was able to work me in the next day despite potential conflicts with our medical appointments. He showed up with his mobile shop, his wife, and a helper. Great service! Have already recommended him to others and heartily endorse him! THANKS, ANDY!
Description of Work: He replaced a pump and springs on a leaking washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193.76

Alexandra M.
08/2010
5.0
appliance repair
  + -1 more
He was not able to find the problem but was very ehlpful in directing me to other repair services and did not charge me after spending a good hour working.
Description of Work: He arrived on time and worked for a half hour to see what the problem was with my refrigerator. Since he could not identify the problem, he called technical support for Whirlpool who also could not help. He did give me the number of Whirlpool authorized service and suggested I call the, He was very nice and did not charge me after spending a good hour trying to help me. Very nice man!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark B.
08/2010
5.0
appliance repair
  + -1 more
A great service experience. Andy's a total pro and knows his stuff.
Description of Work: After explaining what was wrong with my dishwasher on the phone, Andy said he could squeeze me in the very next day, which he did. He diagnosed a motor problem and quoted a replacement price (about $320 plus tax, I think). I agreed, and we scheduled a time a day or two later for his associate to return and do the work. The work was done on time and the machine performed great, and I expected a full charge on my credit card. Instead, I got a call from Andy that Saturday saying Mike, his associate, managed to fix the problem without a full replacement and the cost would be just $120, which ended up being the amount billed to the card. He could have easily billed the whole amount and pocketed $200+ and I might never have known, but clearly he isn't the kind of guy who would do that. In short, I won't again look for an appliance repair service until he retires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Valerie M.
07/2010
5.0
appliance repair
  + -1 more
See services performed above. Andy's Appliance Repair is great!
Description of Work: I callled Andy around 8:30am. He was able (& willing) to come between 5 and 7 (didn't know they'd work that late) just so I wouldn't have to wait a couple of days until my schedule was free for him to come. He called around 4:30 to make sure I still wanted them to come and to tell me he was not going to be there but his associate Mike would. Mike was great--polite, punctual, and he fixed my problem. And the price was very reasonable. I will definitely use them any time a major appliance breaks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Sandy F.
06/2010
5.0
appliance repair
  + -1 more
Andy returned my Friday evening call within minutes and we scheduled an appointment for the next morning. They called to let us know the repairman was on the way and he arrived right on time. He was professional, courteous, quickly identified the problem, gave us a quote and repaired the Kenmore refriderator/freezer very quickly. He also cleaned the inside of the freezer where blood had dripped from the thawing meat. He cleaned the unit both front and back, vacuumed it out and totally cleaned up everything before he left. We were grateful that the cost was reasonable and the work perfect. I would recommend this company again and again. We will be calling them in the future for any need we have that they can handle.
Description of Work: Side by Side Refrigerator Freezer quit cooling. The reset valve needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JOHN M.
06/2010
5.0
appliance repair
  + -1 more
Fast diagnosis, fast repair. Reasonable price. Very pleasant. Very professional. On time. Quick resonse.
Description of Work: Repaired gas dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Patrick K.
06/2010
5.0
appliance repair
  + -1 more
It went very well. Andy was easily contactable on the phone. We made a time and he sticked to it. Both Andy and his wife arrived at my house on time and made an accurate assessment. He had the parts and was able to fix the refrigerator in the same visit. The job was well done. He left no mess behind. We will use Andy's service again.
Description of Work: Repaired the thermostat in my ULine below the counter refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238.15

MICKEY M.
05/2010
5.0
appliance repair
  + -1 more
This is the third time Andy has been here to repair appliances and he was, as usual, excellent in every way. Andy has a large truck with all the parts he needs. He responds to our calls immediately, sets up a good time to come, calls when he is on his way and always has been punctual. It is a delight to have this mom and pop business looking after our appliances.
Description of Work: Andy replaced the lid switch on our washing machine, fixed the agitator added some lubricant to something at the bottom of the machine. On to our ancient refrigerator - Andy replaced a defroster heater probe. Andy has kept this 1980s fridge working beautifully. The price includes his work and replacement parts for both the washer and the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$339.9

Clark K.
05/2010
5.0
appliance repair
  + -1 more
I called Andy at 8:45 AM, and he and his wife arrived by 10:15. (He said he would try to be there between 9 and 10, but wasn't sure if he could make it that soon.) At any rate, I was impressed by how quickly he showed up. Andy checked the dryer, checked the external vent, and quickly disassembled the unit. He then spent about an hour and a half trying to determine why the dryer wouldn't heat, and eventually figured out the problem was with the gas line going to the dryer, not with the dryer itself. He also replaced the idler pulley. A disappointing service call, but not Andy's fault. At least the dryer is much quieter now.
Description of Work: Diagnosed dryer issues. (Wasn't heating, squeaking while running.) Replaced idler pulley. Did not replace gas-igniter (it turned out to be an issue with the gas line itself, rather than the dryer.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Jack A.
04/2010
5.0
appliance repair
  + -1 more
Andy was prompt, curtious and had every thing needed to make the repair on his truck. I would recommend him to anyone needing appliance service.
Description of Work: Diagnose and repair refrigerator ice maker plus install a new inline water filter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Jean M.
04/2010
5.0
appliance repair
  + -1 more
I found Andy's here on Angie's List. I called around 9:00 AM, Andy answered and scheduled an appointment for later the same day. He called 15 minutes before his arrival and came during the time window he originally indicated. He knew exactly what the problem was, had the parts he needed on his truck and made the repairs needed quickly. Before leaving, he checked the dryer thoroughly to make sure it was in good condition overall. He explained the source of the problem & did a preventative repair to make sure it wouldn't happen again. I couldn't be more pleased with Andy & highly recommend him.
Description of Work: Repaired my Whirlpool dryer. The drum was not turning during the drying cycle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

John S.
03/2010
5.0
appliance repair
  + -1 more
My dishwasher had been down for more than 6 mo and I called them on a Saturday morning and they arrived on time that afternoon and he quickly diagnosed my problem. Because of the lack of use, the motors on GE dishwashers tend to hang up and they will not start without some assistance. He just took a screw driver and moved the motor fan blade a few turns and viola! I had a dishwasher again! He even showed me what to do in the future if i ever happened again. Now how can you beat that!!! Now he could have lied and taken me for hundreds of dollars, had he said it would have been more than say $150, I would have bought a new dishwasher. But because he was SO HONEST, It cost me a minimum service charge of $55! very reasonable in my opinion. So you have a real keeper in Andy's Appliance Repair and I recommend him to anyone! Thanks Angie's List! Andy's Appliance Repair is an example of what all businesses should strive to do, provide honest, reliable service at a reasonable cost!
Description of Work: repaired a GE dishwasher that had been out of service for more than 9 mo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

JUDY A.
03/2010
5.0
appliance repair
  + -1 more
I found Andy's Appliance Repair on Angie's list and was impressed by the number of good reports. I also checked his BBB report which was excellent. When I called he answered the phone himself, asked me what the problem was, seemed to know exactly what part was needed, asked me to give him the model # of the dishwasher so he could make sure he had the right part for this particular model when he came out. He showed up as promised the next day and quickly and efficiently made the repair. He seems like an extremely nice and concientious person and I am thrilled to have discovered him and will absolutely call him again when any of my appliances need repairs.
Description of Work: Had a problem with my Kenmore dishwasher. Water was seeping into the dishwasher when it was not running. It was a probem with a worn water inlet valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

John R.
02/2010
5.0
appliance repair
  + -1 more
We haven?t had any problems since. He was very pleasant and easy to deal with. He seemed very knowledgeable. He noticed other things I had in the kitchen and told me what he could repair. I told him I would call him again if I needed him on those particular items.
Description of Work: They repaired my dishwasher. The door spring was broken and they replaced it. The dishwasher was stopping mid-cycle. He replaced the inner lock switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

BARNES B.
02/2010
5.0
appliance repair
  + -1 more
Great experience...Andy showed up as promised, checked the problem, and the part on hand in his truck (he carries an extensive inventory with him to shorten repair times). He was able to perform the labor and had the part, so we were back in business with no noises in the dryer within an hour. I would definitely recommend him for any appliance repairs.
Description of Work: Our gas dryer started to make a horrible noise, and we suspected bearing problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Andy's Appliance Repair
Thank you Andy

Judith G.
01/2010
5.0
appliance repair
  + -1 more
When I described the problem with my Kenmore washer, Andy said that it sounded like a problem that would still be covered under my warantee. He said that the best thing to do would be to call Sears to come out and look at the washer. Imagine that! He actually let at least an inspection fee go by explaining to me what would be more financially advantagous to me! I am impressed and will call Andy again whenever I have the need, and I will recommend him to my friends also.
Description of Work: Just a phone call.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol A.
12/2009
5.0
appliance repair
  + -1 more
He looked at the dishwasher, drained it, opened the front panel, examined it, replaced a part and checked to ensure that it was working correctly. The whole process went like clockwork, and only took 45 minutes. I could not have been more pleased. This is a highly professional business owner, and I would recommend his services to anyone.
Description of Work: My dishwasher was not draining. Andy gave me an appointment for the next day, showed up when he said he would, after calling me first to see that the time was still okay with me. Very high level of professionalism. This is the 2nd time I have used his services (he previously fixed my washer), and now I would not call anyone else. I know he can be relied upon, that he is honest and knowledgeable about fixing all makes and models of appliances. He also has an extensive inventory of repair parts in his truck, which means he does not have to diagnose the problem and then go pick up the part and return to fix the appliance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Lisa S.
10/2009
3.0
appliance repair
  + -1 more
Disappointed. I spent 20 minutes reading good reviews and then got a voicemail that said they were closed for vacation with no return date and no message space for voicemail. From a consumer point of view my time was wasted.
Description of Work: Serviceman was unavailable

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
3.0


Response from Andy's Appliance Repair
I was on vacation. How can you dis me so for that. In response to your advice given, one, I have no one to forward my calls to. Two, I don't give a return date when I close my business because I don't want people to know how long my business will be unoccupied & hence vulnerable. And three, I do have voicemail with an occupancy of 40 messages. That's the max available & that's all I can do about that. I'm sorry I disappointed you. I think your judgment is harsh. Sincerely Andy

Patricia T.
09/2009
5.0
appliance repair
  + -1 more
Andy gave me a 2 hour window on Saturday--11 to 1. He called just after 11 and said he was on the way. He and his wife arrived and promptly replaced the icemaker.
Description of Work: Replaced icemaker

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Andrew H.
05/2009
5.0
appliance repair
  + -1 more
Andy was responsive and came to our house on schedule within a day or two or my initial call. He repaired our washing machine. I thought he was a bit pricey and wouldnt negotiate, but at least the repair was made quickly and correctly.
Description of Work: Fixed my Maytag washing machine

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Teri R.
04/2009
5.0
appliance repair
  + -1 more
Everything went really well. They fixed it and did a good job. They ended up replacing a certain part on it. There was nothing wrong with the experience at all. They were fast and they had the parts. The price was about average; it didn't bother me.
Description of Work: They fixed the refrigerator. It took them about 20 or 30 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

LORI S.
03/2009
5.0
appliance repair
  + -1 more
He is was wonderful. He was very clear about how he charged. He didn't charge for the follow up service call, and I thought that was great. He also explained the oven parts, so I understood the repair.
Description of Work: He fixed a Jenn-Air oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

melissa T.
02/2009
5.0
appliance repair
  + -1 more
He and his wife/helper called before they came. Showed up on time and fixed the problem in less than an hour. They were both very polite and professional. It was a good experience. I called him the next weekend when my dishwasher died. Again, he and his wife/helper called before they came, showed up on time and fixed the problem in less than an hour. For this second call, no parts were required so he only charged me for a service call ($55).
Description of Work: Washing machine repair, replaced lid switch (or something like that).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

REBECCA W.
02/2009
2.0
appliance repair
  + -1 more
Selected this contractor from the good scores on Angie's List and placed a call. Telephone message stated that the business was temporarily closed with not time frame or other explanation provided.
Description of Work: 18+ year old wall oven was not working
Rating CategoryRating out of 5

WILLIAM S.
12/2008
5.0
appliance repair
  + -1 more
He said they looked great. In every way he was great.
Description of Work: He came out and cleaned and inspected the coils in my fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

3618 Chessnut Glen Dr, Spring, TX 77388


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
7:00 AM - 12:00 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Andy's Appliance Repair is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 7:00 AM - 12:00 PM

Andy's Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Andy's Appliance Repair does not offer free project estimates.
No, Andy's Appliance Repair does not offer eco-friendly accreditations.
No, Andy's Appliance Repair does not offer a senior discount.
Yes, Andy's Appliance Repair offers emergency services.
Yes, Andy's Appliance Repair offers warranties.
Andy's Appliance Repair offers the following services: Appliance Repair - Refrigerators, Freezers, Ice Machines, Washers, Dryers, Disposals, Stoves, Ovens, cook tops and dishwashers.
We do not offer Vent hood repairs, or installs.

Contact information

3618 Chessnut Glen Dr, Spring, TX 77388


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
7:00 AM - 12:00 PM