If you have a broken down appliance, consider repairing it before shelling out hundreds of dollars on a replacement. Simply call Andy's Appliance Repair! We provide prompt appliance repair services at excellent prices. Additional DBA - Spring Branch Appliance. Award winning.
Overall, I was a very satidfied customer. I was preparing for our family vacation for which we were leaving on a Wednesday. Well, Murphy's Law held true and my washing machine broke mid-cycle on Tuesday, the day before our trip. So I joined Angie's List, got the contact information for a couple of local service providers, and bada-bing-bada-boom, Andy was at my house about an hour later. He fixed it up very quickly and I was able to get the several loads of clothes finished off prior to my trip. I was very satisfied with his availability, promptness, and professionalism. I was a little surprised at how much it cost (~$150), but I haven't had my wash machine fixed in years so perhaps that's just what it costs these days. And besides, it was worth it to have it fixed so quickly. I would definitely use Andy again.
Description of Work: Andy came out, on VERY short notice, and fixed my washing machine which was stuck mid-cycle.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
John B S.
09/2011
5.0
appliance repair
+ -1 more
The is no story to tell. I went with K&N service who was listed as a Bosch servicer on the Bosch web site.
Description of Work: Once Andy found out the appliance was a Bosch he said he could not provide service.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jerry F.
09/2011
3.0
appliance repair
+ -1 more
See above. I'll most likely have another repair person look it over. Did not like the manner in which he did business.
Description of Work: My refrigerator quit working. I called based on the Angie's Reports. One of the items said that there would be no service charge for Angie's list customers, but the coupon had expired. He told me on the phone, anyone can get that deal provided that they had the appliance repaired. He was quick to respond and said he could be out between 1 & 3pm. I told him that I had an appointment, but my housekeeper would be there. Gave him a credit card number to cover the repair. He was late and didn't come till a little after 3pm, so I was home. He looked at the refrigerator and told me that it needed a new board and that would cost $400. $300 for the part, $100 for the labor. My husband told me no, that he thought we should just look at new refrigerators. So, I told him I would write a check, but be sure and remove my credit card number from him files. Don't know if he was right, but I checked my files and the refrigerator is only 3 years old. I also went on line and couldn't find a board part that would cost $300. I found a board for the controls that cost $125.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0
$55
Linda S.
08/2011
5.0
appliance repair
+ -1 more
Andy was great and I would recommend to my family and friends.
Description of Work: My electric dryer stopped heating. I got Andy's name from Angie's list. When I called Andy, he came out the next day. The breaker was bad and my breaker box is really old so it was hard for Andy to find a replacement. The electric store gave him the wrong breaker and Andy had to go back that cost him another day. The price he quoted me he stuck to it even though it took him two days because of the breaker. The breaker went in on the second day and my dryer works like a charm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Nati M.
08/2011
5.0
appliance repair
+ -1 more
This is the second repair I've called Andy for, the first was to fix the lid switch on our Kenmore washing machine. The current repair was to replace the innermost glass on our Whirlpool wall oven and also to replace a fuse that had blown out in the oven following the self-cleaning cycle. Andy performed the washing machine repair and his associate, Mike I believe, performed the oven repair. With both repairs, Andy was upfront about his cost and even worked with me on price when I mentioned what I could ordered the parts for from sears parts direct. Both appliances were fixed correctly the first time. In both instances he was available within one or two days from when I called him. I would definitely recommend Andy's and will call him for future repairs.
Description of Work: Repaired Cracked Wall Oven Glass & Fuse on Whilrpool Oven
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Laura S.
08/2011
5.0
appliance repair
+ -1 more
They were nice and did a good job. I liked their services and will use the same in future.
Description of Work: I used the services of Andy's Appliance Repair to repair the water dispenser of my refrigerator, about a month ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Mark W.
08/2011
3.0
appliance repair
+ -1 more
An appointment was scheduled with Andy more than a week ahead of time. On the appointed day, he did not show, but when I called him, he was able to make it as planned. When he arrived, he was both pleasant and professional and worked hard to repair our dryer. At first, Andy thought the problem was the dryer's Thermistor. After taking it apart, the unit was still not working. He then checked the power plug and diagnosed this as the problem. The plug was replaced and the unit began to work. A few days later, the unit stopped working. We called a different repair service who said the circuit board was "shorted". We don't know if this was related to Andy's work or if the circuit board was the original problem. We ended up replacing the dryer unit for $800.
Description of Work: (Attempted) Repair of a Whirlpool Duet dryer.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Emily P.
08/2011
5.0
appliance repair
+ -1 more
Andy and his wife showed up and were quite pleasant and got the work done. He met the estimate he gave.
Description of Work: Ice Maker Door Dispenser was broken.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Daniel D.
07/2011
5.0
appliance repair
+ -1 more
He was very nice and we set an appointment and he was right on time. He communicated to me the problem and repairs that would be needed with a preliminary estimate. The job was done in a very efficient manner and he cleaned up after himself.
Description of Work: Replaced the main control board on my refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$303
Jo Anne N.
07/2011
5.0
small appliance repair
+ -1 more
on june 14 mike with Andy's came over to the house to address a couple of issues. One was the ice maker on the refrigerator wasn't working the other was the turn table in the micro wave was broken and didn't turn. Mike determined that the ice maker was in fact all right but that the feed line froze when other workers ( we had a bathroom remodel going on) turned the water off for a period of time. Mike thawed the feeder line and bingo every thing was fine. Some one else might have sold me an entire new unit, either out of inexperience or corruption. I paid $55 for the service call but no further expense. The micro wave needed a new part which he found on the internet and ordered. The part came in sooner than expected and on the eighteenth of June he returned and installed the part. I am very happy with Andy's Appliance Repair and feel very comfortable with Mike. He is a polite and professional individual. I recommend this firm.
Description of Work: Repaired ice maker that was not feeding water to the tray first then repaired micro wave turntable that was not turning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$91.14
Victor H.
04/2011
5.0
appliance repair
+ -1 more
I choose Andy's Appliance Repair based on the positive reviews. WOW!!! If all businesses were run like Andy's, it would be a much better world. When I placed the call Andy was professional, polite, and made sure that we would receive service today. Mike was our serviceman and was absolutely WONDERFUL! My husband and I appreciate their fast response,honesty, and very fair pricing. Andy, you have earned our highest praise and will be our number one recommendation when any opportunity presents itself. Keep up the good work. Your magnet is on our frig.
Description of Work: Our side-by-side refrigerator and freezer stopped cooling and we were just sure that we would have to purchase a new unit. Fortunately, it turned out that the Starter on the compressor had gone out, a simple fix. Mike replaced the Starter and we are once again cooling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$227
Shakeel and Tasneem Y.
03/2011
2.0
appliance repair
+ -1 more
The guy has no people skills. I felt he overcharged me for what he did.
Description of Work: I picked Andy because of the reviews that he had gotten. Initally I called him because my freezer door was not closing. The problem was that the bottom shelf was not pushed all the way in. While he was here I showed him an issue with the flapper. He replaced the flapper and he over charged me without telling me the price first. If you hire this guy make sure he tells you the price before he does the work. He is very expensive and I felt I got taken. I will NOT be calling him again.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$120
Response from Andy's Appliance Repair
I'd like to respond to this comment with one of my own, mostly with respect to those who have read it, because the attack is so vicious & unfair. Firstly, I virtually NEVER do a job without first quoting my client the price of the repair. Occasionally I must make the repair to see if that repair will indeed fix the problem, in which case I might give the quote after the job is completed. If this was the case with Member (I'm sorry, but I don't remember exactly if it was or not), he had only to say, "no, that's too much, I won't pay that". OK, no problem. I will simply reinstall the old part & be on my way. Why would someone quietly pay what they feel is an unjust price & then publicly condemn it. In conclusion, I fixed the problem I was called out for, simple as it was, & then made a repair using a part----all for $120. This is not "very expensive", or even expensive. It's pretty regular & true to my official motto, "Quality Service at a Reasonable Price", & for those reading this who have had any experience experiencing an appliance repair of any varying degree, I think you'll agree. I invite all who read this to hire me to repair your appliance & I promise to make the experience the most pleasant one that can be expected under the circumstances. Sincerely, Andy
ROGER B.
03/2011
5.0
appliance repair
+ -1 more
Andy and his wife both showed up at the agreed time after confirming appointment time. Problems were quickly defined, explained, repair procedures described, and time + cost estimates given. All done as outlined. Unit tested OK. Proper usage and possible contributors to the problems were covered. The entire interaction, from my phone call thru completion was efficient, professional, courteous, and thorough. Andy and wife were both excellent; one could not ask for any better response and service Very highly recommended.
Description of Work: Washing machine was not working. Diagnosed problems in timer knob & panel; replaced same. Diagnosed problem with transmission-to-agitator complex; replaced same.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Ken J.
02/2011
5.0
appliance repair
+ -1 more
Thoroughly checked vent hood and informed me that it would cost more to fix than it was worth. I appreciate this. Fixed the freezer door so that is no longer collecting frost inside.
Description of Work: Checked inoperative kitchen vent hood and repaired leaky freezer door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
CARL H.
02/2011
5.0
small appliance repair
+ -1 more
Andy's Appliance Repair sent out a representative that was very responsible, very neat, and very well mannered. He was able to get to our home very fast. He said he would be at our house in a half hour and he was. He came in and now the door now works beautifully, better than ever before!
Description of Work: We just had Andy's Appliance Repair in our home to fix our dishwasher. The employee had to replace the pulley and the door on our dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$146
Ken J.
12/2010
5.0
appliance repair
+ -1 more
Dishwasher worked intermittently, then became unreliable in settings, then quit on Sunday. Andy came out early on Monday morning and fixed it right away. He apologized for having to charge the minimum charge fora quick repair, but I told him he was being paid for knowledge, not just time! This is the second time that I have used him and if I need another appliance repair, he will called right away.
Description of Work: Fixed dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Lisa L.
11/2010
5.0
appliance repair
+ -1 more
It went well. The rep was professional, friendly and competent. He did a good job and we have not had any problems since.
Description of Work: Dishwasher was filling with water when not runing. They replaced water inlet control valve.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$161
richard B.
11/2010
5.0
appliance repair
+ -1 more
We had a problem with cooling in our fridge, and Andy was able to come the next day. In the meantime, the problem corrected itself. Andy thoroughly checked everything out and verified that the problem was in fact corrected. Since nothing was wrong, he did not charge us for the service visit. Extremely professional guy. Would highly recommend.
Description of Work: Fridge problem evaluation and potential repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rodrigo C.
11/2010
5.0
appliance repair
+ -1 more
I called and spoke to Andy, who took down my information and said someone would be out the next day between 12 and 4. 3 PM the next day, received a call that they would be an hour later. The caller was professional and made sure to get my name right. The service professional came in, was very polite and professional, disassembled the dryer, fixed the loose part, and explained everything. I was very happy with the service call, and the dryer is drying like new.
Description of Work: Repaired Dryer which was not drying. Apparently a part had come loose which was replaced. Also cleaned the inside of the dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
George E.
11/2010
5.0
appliance repair
+ -1 more
Experience went well. Clean up of debris at site was beyond expectation. Professionalism exceeded expectation. Prompt response to service call Did not gouge customer, and provided estimated all in cost of repair before work commenced Got part required
Description of Work: New Amana Refrig: French Door with defective drain pan. Andy diagnosed the problem and replaced the drip pan in the same day. Work done exceptionally well and staff was professional. At 16 months after purchase, the Item was beyond warranty period and total cost of repair was pricey but that is not Andy's fault.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$225
WILL T.
11/2010
5.0
appliance repair
+ -1 more
Could not have asked for better service. Recommend Andy without reservation and enthusiastically.
Description of Work: Washer overflowed; called Andy and they were here in 3 hours; identified and fixed the problem within minutes. This is the second time I have used him--earlier repairs on the refrigerator and the washer (unrelated problem)--both fast and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
SCOTT A.
11/2010
5.0
appliance repair
+ -1 more
We noticed that our icemaker wasn't making ice. We thought it was the sensor inside the freezer but it turned out that the fan had gone out in the back of the fridge. It had become so hot that it melted the water hose in half so water wasn't making it to the ice machine. Luckily we didn't have a huge water mess on our hands since the hose was pointing upward. Andy came in the first day and diagnosed the problem. He indicated we needed a new fan and a partially new water hose which he said he could have by the following day. I gave him $150 as a deposit for the work and parts. He returned earlier than expected the following day and finished the work. Andy and his work partner are both ultra friendly and extremely easy to work with. I really appreciated his attention to detail and his ability to connect with his customer. Definitely will use Andy again in the future!
Description of Work: Replaced fridge exhaust fan and part of the water line that had melted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$312.84
Carly L.
09/2010
5.0
appliance repair
+ -1 more
Andy came over within 2 hours of calling him for an estimate on my dryer. I hired him immediately. I felt his price was fair. I asked him to give me an estimate on my oven and after he quoted me for $300-$400 less than John Moore plumbing, I hired him to fix my oven.
Description of Work: I had my dryer fixed. It was not heating. After this repair, he alos fixed my oven display screen that had gone black.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Paul D.
09/2010
5.0
appliance repair
+ -1 more
There was a mix up on my original appointment and Andy called numerous times to correct the issue. After the correction everything went very smooth. He was prompt, professional, and did a quick job. He went out of his way to make sure I was happy with the work and his service.
Description of Work: They came out to fix the ice maker in my fridge. Very quick service. Very professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$235
CHARLES C.
09/2010
5.0
appliance repair
+ -1 more
He arrived promptly and knocked it out. I was happy with the service call. He believed the problem was actually a manufacturing mistake but knew how to fix it. He tried a "cheap fix" 1st but warned me that if it didn't work he knew a more drastic repair but that it'd cost more. He did say that if the cheap fix didn't work he'd come back without charging me a 2nd service call... So far the cheap fix appears to be working.
Description of Work: Repaired a refigerator leaking gasket... seemed to do a good job.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
Andy's Appliance Repair is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 7:00 AM - 12:00 PM
Andy's Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Andy's Appliance Repair does not offer free project estimates.
No, Andy's Appliance Repair does not offer eco-friendly accreditations.
No, Andy's Appliance Repair does not offer a senior discount.