Ultimate Security & Audio Video, LLC

alarm system

About us

Ultimate Security & Audio Video is a Vet owned company that focuses on custom installation and monitoring of security systems, security cameras, structured wiring and home theater. We pride ourselves on delivering professional results in a timely manner with a focus on customer service.

Business highlights

17 years of trusted experience

Amenities

Free Estimates
Yes

Reviews

4.948 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
responsiveness
4.9
Showing 1-25 of 48 reviews

Jeff P.
12/2024
5.0
Installed a great system for a great price. It was much better than the old Luma system. Great software too. They helped me remotely to optimize the software. I would use them again.
Rating CategoryRating out of 5
$1,500

Kathy F.
02/2021
5.0
Had a security issue that involved police. Needed immediate attention. Out of 4 companies listed, only Ultimate Security offered a quick response. I had already realized that the ratings for Ultimate Security were better than other providers. Issac responded within 12 hours. Was knowledgeable, friendly, and able to address situation on hand. I highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob J.
01/2021
5.0
Isaac, Tom, and Dalton were extraordinary. First, Isaac and Tom are both veterans. I am a veteran serving in the Air Force on active duty for 26 years and then an additional 13.5 years as a civil servant. I support veteran-own companies. Tom and Dalton worked tirelessly setting up the cameras and made sure everything was in excellent working order before they completed the job. All three men are friendly, professional, and thorough. Well done, my Navy and Army compadres!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,488

Devin B.
12/2020
5.0
Issac and his team scheduled me right away, i did not have to wait several days to get an appointment. He asked detailed questions and even gave me troubleshooting advice over the phone and walked me through a few scenarios first. Once he determined a more detailed look was in order he set a time and date and even text me within 20 minutes of the technicians arrival. I strongly recommend Issac and Ultimate Security going anywhere else is a waste of your time and money. Great Job Guys!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Santa A.
11/2020
5.0
They are quick in their job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Houston C.
07/2020
5.0
5 Stars all the way

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

teresa z.
06/2020
5.0
Very profesional, fast, knowledgeable, friendly, easy : supervisor willing find solution to any problem, what may unwelcome stop the process to see cameras' pictures. George will solved everything for customers satisfaction. Is very hard to find such responsible compony as is George and his group- the Evenflow Plumbing & Electrical supervised by George Saldana. the responsible supervisor is George. Saldana

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ahmad G.
05/2020
5.0
Isaac responded quickly and came on time. I had some issues with my new system during instillation but he fixed them and replaced some defective parts. He didn t ask for extra and made sure everything was working well before he left. I highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John R.
05/2020
5.0
It was a professional install of security cameras hardwired to NVR. The installation went smooth and fast. There was only one unresolved issue. USVA was unable to integrate my Lorex 4K Ultra HD 8-Channel with 8 Smart Deterrence 4K (8MP) Cameras with Color Night Vision security system to my Smart Home. I wanted to enjoy hand-free voice control by connecting the Lorex security system with my Chromecast, as advertised in Lorex Smart Home specifications. However, the connection was above their level.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jonathan H.
05/2020
4.5
Installed security cameras and data cable for my home that has some pretty difficult spots to get to. USA av did a great job for a good price.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Fred D.
05/2020
5.0
The owner and install team were responsive and on-time. They were careful, very neat, and cleaned up. Very professional installation. I have been in law enforcement, training, and private investigation since 1972. I recommend them without reservation. The owner and install team are military veterans - another plus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jerry J.
05/2020
5.0
The work was beyond my capacity, and JOe handled it with grace, and all is good. Thanks to Joe

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric F.
05/2020
4.5
Veteran Approved. Thank you Isaac.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$85

Miles E.
05/2020
5.0
Professional team, made suggestions on some install points that were implemented in our plan. Follow up was unexpected but greatly appreciated

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Justin J.
09/2019
5.0
Pleased with their work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Randy K.
09/2019
5.0
Great company to work with. We had an obsolete intercom system and they worked with us to find a suitable replacement. Neat, clean, and professional. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ricki G.
06/2019
5.0
Isaac and his team, Tom and Tristan, were very professional. They mounted the cameras and aimed them where we wanted them. They did the 2 TVs so we can see what is happening outside. They are very responsive and cleaned up after themselves too. We are very pleased with them. If you want a fantastic camera system as well as supporting Veterans, this company is it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,953

Paul B.
03/2019
5.0
Tom did an excellent job and was very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Joel C.
02/2019
5.0
They installed a video camera security system for my parents. I was very pleased with the work, value, and responsiveness. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Emily T.
02/2019
5.0
Homeowner in Fredericksburg Tx We had cameras installed thru another Company Once these people had our money they disappeared They would Not return phone calls or text Issac returned our phone call the same day He arrived at our house within hours I was thrilled to find a person skilled to service cameras,alarms and audio He Went to work and assessed the repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeffrey W.
11/2018
5.0
Communication is key! Isaac has shown a level of customer service that has made this experience perfect. We did a major install including an alarm, smoke and fire, and camera system. I am extremely happy with my complete system and would recommend it to anyone. We've had a few modifications since initial install, and Isaac has helped with every change that we have had. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,000

Reynaldo P.
09/2018
5.0
The USAV Team completed a large job here (i.e, camera install, security-system install, and audio/visual install). They performed these tasks with a level of superior-excellence and attention to detail that has to be second-to-none. Isaac and Tom (+Tom's son) are dedicated to first class service which has undoubtedly resulted in the level of customer satisfaction that my wife and I appreciate, immensely. You name the request, and they deliver complete and on time! They are responsive to questions and re-visits (if required) after the initial install. I am extremely happy with the products installed and the premier customer-service, provided; money well spent. I definitely recommend Ultimate Security & Audio Video for any of the services listed above, or any service of which they provide. Ultimate Professionals!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peggy J.
05/2018
5.0
Quick response to email and then phone call. Came next day and did work. Polite, on time, great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$630

Doug F.
02/2018
5.0
A month after installation I suffered a power surge that knocked the system out. Isaac came out and reset it at no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Felitcia C.
07/2017
5.0
Excellent work! I was very impressed with Michael and Isaac's professionalism, technical knowledge, and outstanding work ethic!! It was a real pleasure. The bonus, they are veteran owned and operated. Go Navy!!! I would expect no less. I plan on utilizing their services in the future and have recommended this company to neighbors and friends. Thanks again for a fine job well done BZ!!!! Respectfully, Fe

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400
    • 1(current)
    • 2

Contact information

517 Thoroughbred Ln, Spring Branch, TX 78070

https://www.usavpro.com/

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
10:00 AM - 6:00 PM
Sunday:
10:00 AM - 6:00 PM

Licensing

Licensed*

Trade License Number
B14895
Trade License Locale
TX
Trade License Expiration
02/28/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

alarm system

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 10:00 AM - 6:00 PM

Sunday: 10:00 AM - 6:00 PM

Yes, Ultimate Security & Audio Video, LLC offers free project estimates.
No, Ultimate Security & Audio Video, LLC does not offer eco-friendly accreditations.
No, Ultimate Security & Audio Video, LLC does not offer a senior discount.
No, Ultimate Security & Audio Video, LLC does not offer emergency services.
No, Ultimate Security & Audio Video, LLC does not offer warranties.

Contact information

517 Thoroughbred Ln, Spring Branch, TX 78070

https://www.usavpro.com/

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
10:00 AM - 6:00 PM
Sunday:
10:00 AM - 6:00 PM