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THE GROUT GUY

Ceramic Tile, Alterations/Sewing/Decorating


Services we offer

REMOVE GROUT AND RE-GROUT SHOWERS, STAIN GROUT ON FLOORS AND REMOVE AND REPAIR SMALL TILE JOBS.

Services we don't offer

REMODELING OF SHOWERS OR BIG TILE JOBS.

Amenities

Free Estimates
Yes
Senior Discount

ask for details



Accepted payment methods

Check

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
4.5
professionalism
3.0
responsiveness
3.0
punctuality
4.5
Showing 1-2 of 2 reviews

MARY ANN B.
10/2006
1.0
ceramic tile
  + -1 more
The workman was courteous, but despite many repeated telephone calls to ask him to complete the work, I have never received a response from Mr. Razor. However, he was very quick to deposit my check.
Description of Work: Remove old grout and re-grouted ceramic tile in kitchen. Also, caulked around kitchen sink. However, the job was not complete, as there should be a bead of caulk between tile, backsplash and counter top.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$275

Response from THE GROUT GUY
I DIDN'T CALL FOR I WAS OUT OF TOWN AND HAD MY EMPLOYEE CALL FOR ME AND HE SAID THAT HE WENT BACK AND REPAIRED THE AREA AND SHE SAID IT WAS FINE AND HE LEFT THE HOUSE FOR THE SECOND TIME WITH HER APPROVAL FOR THE SECOND TIME. I DON'T GET PAID FOR THE JOB UNTIL THE HOME OWNER APPROVES THE WORK BEFORE I LEAVE THE HOUSE. I WOULD LIKE TO ADD THAT HER MESSAGE ON MY VOICEMAIL WAS VERY UGLY AND I DON'T RESPOND TO UGLY. ALL SHE HAD TO SAY WAS THERE WAS A PROBLEM AND COULD WE COME BY AND TAKE CARE OF IT. BUT THAT IS NOT WHAT WAS ASK.

MICHELLE B.
09/2006
5.0
ceramic tile
  + -1 more
They were excellent to work with. They were punctual, polite, and neat, and kept me informed throughout the work. When heavy rain washed away the dirt from one area after they had finished, they came back to fill it in with no problem. I'd definitely hire them again.
Description of Work: I had areas of tile in the kitchen, shower and family room that needed recaulking and regrouting due to settling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

    Contact information

    16757 CHARLESTON DR, SPLENDORA, TX 77372


    Service hours

    Monday:
    9:30 AM - 7:00 AM
    Tuesday:
    9:30 AM - 7:00 AM
    Wednesday:
    9:30 AM - 7:00 AM
    Thursday:
    9:30 AM - 7:00 AM
    Friday:
    9:30 AM - 7:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Alterations/Sewing/Decorating

    FAQ

    THE GROUT GUY is currently rated 3 overall out of 5.

    Monday: 9:30 AM - 7:00 AM

    Tuesday: 9:30 AM - 7:00 AM

    Wednesday: 9:30 AM - 7:00 AM

    Thursday: 9:30 AM - 7:00 AM

    Friday: 9:30 AM - 7:00 AM

    THE GROUT GUY accepts the following forms of payment: Check
    Yes, THE GROUT GUY offers free project estimates.
    No, THE GROUT GUY does not offer eco-friendly accreditations.
    No, THE GROUT GUY does not offer a senior discount.
    No, THE GROUT GUY does not offer emergency services.
    No, THE GROUT GUY does not offer warranties.
    THE GROUT GUY offers the following services: REMOVE GROUT AND RE-GROUT SHOWERS, STAIN GROUT ON FLOORS AND REMOVE AND REPAIR SMALL TILE JOBS.
    REMODELING OF SHOWERS OR BIG TILE JOBS.

    Contact information

    16757 CHARLESTON DR, SPLENDORA, TX 77372


    Service hours

    Monday:
    9:30 AM - 7:00 AM
    Tuesday:
    9:30 AM - 7:00 AM
    Wednesday:
    9:30 AM - 7:00 AM
    Thursday:
    9:30 AM - 7:00 AM
    Friday:
    9:30 AM - 7:00 AM