We have been in business since 2004 and are devoted to keeping our customers happy. We employ professional and courteous people. We strive to build a great working relationship with our customers. Customer service is a must!
We were beginning to have some serious issues with the Sedgroot. They were able to rid us of the Sedgroot and after the fertilizing, our lawn is now a deep, healthy green. It looks great! I would highly recommend.
Description of Work: Applied fertilizer and got rid of Sedgroot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy C.
01/2017
4.0
lawn service, mulch
+ 0 more
The crew did a great job. They sprayed the weeds one day, then they came back another day and pulled the remaining weeds out of the garden. They communicated well and worked hard. They were extremely friendly and knowledgeable too. If it was easier to schedule I would have them take over much of the work in my large yard, but it took a while and a few calls to get a response from the company the first time. The next time I called for a different service, I did not got a call back.
Description of Work: I bought a coupon on Angie's list for mulch installation for a garden.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
C B.
02/2016
4.0
landscaping, lawn service, lawn treatment, irrigation systems
+ 2 more
They are dependable polite and all speak perfect english. They use organic products which I am interested in because I have a dog and Grandchild that I do not want playing around insecticides. As all landscape companies, one has to stay on top of things because with so many clients they can forget your personal preferences. I had been ignored on a few things for a while, and until I pushed, did not get results. Now I am awaiting a plan for a new project. This is a reputable company that is reliable, albiet a bit pricey. But I'd rather have pricey with a good product and environmentally conscious than not.
Description of Work: Provides weekly maintenance:grass cutting, spray weeds (organically), edging,trim bushes, clean debris. Will do tasks as asked. Checks sprinkler system 2X's per year and will make adjustments
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$400
Laura K.
01/2016
5.0
landscaping, lawn service, lawn treatment, mulch
+ 2 more
Hard worker and does it the way it is supposed to be done. Very professional.
Description of Work: Replenished soil, prepared beds, installed landscaping in a huge area. Excellent job. Very professional! He also cuts/ fertilizes my lawn throughout the year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Wesley B.
11/2014
3.0
landscaping, lawn service
+ 0 more
For the most part I was happy with their service. It was obvious that the crews were in a hurry every visit but I was also happy with the price. I figured that the service was adequate for the price I was paying. Their billing to my credit card was no problem and Karen Hoffman was responsive to my emails. In Nov of 2014 I inquired about reducing frequency of service and also requested that they trim back some invasive bamboo shoots coming in from the neighbors yard. A man named Jason Jones inadvertently responded to me rather than Karen with the following e-mail which I found very disrespectful. While I understand the e-mail wasn't intended for me, I also was not happy with Mr. Jones' attitude. As such I terminated service with them and would caution my neighbors before doing business with Green Earth Landscaping of Austin TX. QUOTE "Jason <jason.gel1@yahoo.com> wrote: We don't offer every three week visits. I don't care if we drop him. We don't make any money on him anyways. Everything is also organic which costs more. I think he is $70 a month which is $35 a visit which means they have to be in and out in less than 30 min Jason JonesGreen Earth Landscapes and Construction512-217-9534www.greenearthlandscapingaustin.com" END QUOTE
Description of Work: Green Earth provided twice monthly service to my yard. The lot is approx 1/8 acre and consists mainly of native gardens rather than lawn/turf
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
4.0
$70
Response from Green Earth Landscapes
[removed members name], I responded with the following email. I under stand your upset ( even tho this was not directed personally at you, it was in reference to your account) but at least share both sides of the story if you feel the need to leave a negative review. Sharing just your side of the story makes you seem less credible. [removed members name], You are correct the email was not intended for you, it was intended for [removed members name]. Your account is one that is not profitable ( pretty much break even) but it's close to others so we have kept it in the route. It was nothing personal directed at you at all, more so to the account. We have been job costing all accounts since the year is almost over and evaluating each one. We will be weeding out accounts that do not fit into our business plan. I apologize the email was sent to you and you felt I directed it personally at you, those were not my intentions of course. I will get a final invoice from Karen and bill the card on file and get you a receipt and we will shred your card info. One again I apologize for the communication mis hap. We do value our customers, and I'm sorry you feel that I have disrespected you. Jason Jones Green Earth Landscapes and Construction 512-217-9534 www.greenearthlandscapingaustin.com
Don C.
07/2014
1.0
landscaping
+ -1 more
Called and left a message that I was interested in hiring Green Earth. No response. Emailed Green Earth to inquire about services, and gave a detailed list of what I wanted done. Several days later I got a response of "Where do you live?". Sent an email telling where I lived although I had listed my address in my email. No response. No reply. No nothing. Does that sound professional?
Description of Work: Nothing
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Green Earth Landscapes
[member name removed], Unfortunately emails do slip through the cracks, and we have been slammed with work, as I am sure every contractor has. I guess you felt is was very unprofessional of me to not to respond back, even though I did. In the email you stated we had done work for you in the past, I'm assuming we were professional enough and made enough of a statement for you to call us back for more work. I would understand if we had set up an appointment and I did not show up, that would be unprofessional and would warrant a bad review on Angie's list. But not receiving an email back? I'm not trying to be rude here, but maybe you would not have been a good fit for us to do business with again ( regarding your poor review of our company over a miscommunication, not a failed promise) Best of luck to you with your landscape projects!
Jessica H.
05/2014
2.0
landscaping, lawn service, irrigation systems
+ 1 more
Jason showed promise initially and is a nice person. From there this is what happened: 1. He subcontracted our job out to a subcontractor who showed up twice a week for 2 hours a day. 2. The job that should have taken 3 days (by his own estimate) took six weeks. 3. The subcontractor didn't install the correct plants (which we were charged for). 4. Jason, while apologetic, did nothing to remedy the situation. 5. He came out about 4 months after the job was "completed" apologized in person and promise to fix the things that were done wrong. 6. A month after that, he had yet to make any progress or even contact us (had not fixed the issues). Sadly, we cannot recommend him.
Description of Work: landscaping and irrigation
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$9,000
Susan T.
05/2014
5.0
lawn service
+ -1 more
Their service was fine. I will use them again in the future.
Description of Work: I use Green Earth Landscapes for my regular lawn maintenance. They mow my lawn, clean up the leaves and stuff like that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SUSAN R.
05/2014
3.0
landscaping, lawn service
+ 0 more
He was very responsive to the initial inquiry he mentioned that he did not always get emails from Angies List he didn't know why. So we communicated via gmail. He came out to look at the property and seemed very knowledgeable. I wish that there was an option to say I might use him in the future instead of yes or no. I never received and estimate from him. I contacted him again and he sent a note stating things had gotten a bit crazy but never sent the estimate with his reply. I needed to make a decision so I went with someone else and never did get the estimate from him.
Description of Work: I requested an estimate on maintenance for a xeriscaped yard.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
4.0
Janice H.
04/2014
5.0
lawn service
+ -1 more
Jason and his crew do a terrific job. The new bed he put in looked terrific last year and this year it looks as though everything is coming back after the winter. The lawn service is great - they handle much more than mowing and take care of the shrubs, the insects, and the fertilizing. They even analyze and adjust the sprinkler system to make sure it's efficient. I've been very pleased with their work and will continue to employ them.
Description of Work: Created new bed, added landscape plants, trimmed shrubs, then currently provides ongoing lawn service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Sonja L.
04/2014
1.0
lawn service
+ -1 more
dont know yet. vendor who said we were scheduled for week of 14 april never called again to tell us as said to let us know what day/time that week. we've yet to have our garden installed!!! or a call to reschedule.
Description of Work: nothing so far. contact took place. install was said to be week of 4/16, but have not heard a thing!!!
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
$300
Response from Green Earth Landscapes
[member name removed], I believe you have the wrong company.... I have not received an email from you nor have I set up an apointment with you to look at such proposed work nor have I been to your property. So there is no way I could have gotten you a quote for work or have even scheduled it. I would appreciate it if you would remove this review as I feel it is directed towards a different company. Thank you
Jodie T.
04/2014
5.0
lawn service
+ -1 more
Jason impressed me when he came to give his bid - he measured, gave great ideas, kept my budget tight, and followed up on every little question and request I had. After hired, he and his crew worked hard and continued to impress. I'm very happy with the work, materials and price. I highly recommend these guys!!!
I contacted Green Earth for a quote for my yard.I emailed the provider on 3/15/2014 for a quote for my lawn. Jason Jones returned my email on 3/19/2014 requesting my address and zip and we set up a meeting for Wednesday. He came by looked at my yard and understood everything I wanted. He said he would have a quote back to me in a couple of days. Fast forward a week and still no quote so I contacted him about it. He said he would have the quote to me that night. He did. However, the services he placed on the contract schedule did not align with his quote. For example, he listed he would trim my shrubs 9 times a year, I wanted twice a year; He would fertilize shrubs 2 times a year (Feb & Oct) but his "Total" line showed 3 times; Listed weeding shrubs and trees 2 times per month and then "totals" 12; Listed haul off of grass clipping 33 times per year (even though he was going to cut the yard 43 times) but on the quote says service is without bagging. The whole thing didn't make sense and appeared he threw it together in a hurry. So I emailed him and asked him about these discrepancies, listing each one in the email and never received a reply. I called his cell phone a few days later and his voice mail announcement said not to leave a message but to email him. I already did that with no success so had no intention of doing it again. Either you want new business or you don't. I contacted a four 5 star landscape companies and told each one that I found them on Angies List, hoping that that would encourage better service. 2 of the 4 companies contacted me, visited my property and provided a bid. Green Earth Landscaping was one that did contact me. But failed to follow through when requested for more information and clarification of their bid.
Description of Work: Requested a quote for lawn mowing, leaf removal, shrub trimming, fertilization, total lawn care package for a year.
Rating Category
Rating out of 5
value
1.0
professionalism
4.0
responsiveness
1.0
$2,600
Response from Green Earth Landscapes
[member name removed], I apologize for not getting your quote to you promptly, it is a busy time of year for us and being a small business owner I play many rolls. I work with the guys in the field, I do site inspections for our landscape maintenance customers, I run the install crew and lastly I do all the bidding and correspondence with customers. The landscape package we have set has worked great for us. Trimming shrubs nine times a year is pretty standard, I do understand some things grow quicker than others and some grow slower. As far as hauling off grass clippings, that refers to the clumps of grass left after mowing thicker areas of the yard, we rake that up and haul it off. It is line itemized at 33 visits a year because come fall and winter time the grass slows down and typically we do not have that issue. I did mention bagging was not included in the quote, I apologize if the haul off of the grass clippings was a little confusing there. As far as fertilizing, it does say three times a year. We fertilize the turf in spring and fall and the beds in the spring time. Some packages are different due to the types of plants in the beds. The email I received, I sent a reply to. After reading this review I then looked for the sent email, it was sitting in my out box thanks to my lovely iPhone. I do state on my voice mail that it is easiest to get a hold of me via email. However customers are more than welcome to leave a voicemail, as many do. I do apologize for any inconvenience I may have caused you, it was not my intentions to waste your time nor mine.
Jeffrey F.
03/2014
5.0
landscaping, lawn service
+ 0 more
They did a great job. The price is reasonable. He was very responsive. He was very punctual. They are professional.
Description of Work: Green Earth Landscapes did landscaping and lawn work for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
C B.
03/2014
5.0
lawn service
+ -1 more
They come when they say and extremely responsive to any issues or emails I send.
Description of Work: I have the under contract for yard maintenance. They did some plant thinning and routine maintenance. As always with a new company, it will take time to see long term performance, but so far we are pleased.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
chad K.
03/2014
5.0
landscaping
+ -1 more
It's been good. He showed up on time. He's knowledgeable about what he's doing.
Description of Work: I used the landscaping service of Green Earth Landscapes. They gave us a quote.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Wesley B.
02/2014
3.0
landscaping, lawn service
+ 0 more
For the most part I was happy with their service. It was obvious that the crews were in a hurry every visit but I was also happy with the price. I figured that the service was adequate for the price I was paying. Their billing to my credit card was no problem and Karen Hoffman was responsive to my emails. In Nov of 2014 I inquired about reducing frequency of service and also requested that they trim back some invasive bamboo shoots coming in from the neighbors yard. A man named Jason Jones inadvertently responded to me rather than Karen with the following e-mail which I found very disrespectful. While I understand the e-mail wasn't intended for me, I also was not happy with Mr. Jones' attitude. As such I terminated service with them and would caution my neighbors before doing business with Green Earth Landscaping of Austin TX. QUOTE "Jason <jason.gel1@yahoo.com> wrote: We don't offer every three week visits. I don't care if we drop him. We don't make any money on him anyways. Everything is also organic which costs more. I think he is $70 a month which is $35 a visit which means they have to be in and out in less than 30 min Jason JonesGreen Earth Landscapes and Construction512-217-9534www.greenearthlandscapingaustin.com" END QUOTE
Description of Work: Bi-monthly landscaping service at a rental property in central Austin. All local landscaping / xeriscaping, less than 100 sqft of grass, almost 100% gardens.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
4.0
$70
Soll S.
12/2013
5.0
landscaping
+ -1 more
they were punctual, creative, and reasonable. Although I ultimately decided not to do the project, I would call them again in the future if I needed their work.
Description of Work: I received a bid from Green Earth -
Rating Category
Rating out of 5
quality
5.0
value
4.0
punctuality
5.0
Yes, I recommend this pro
Susan T.
08/2013
5.0
landscaping, lawn service
+ 0 more
Nicely. They arrived as scheduled, did the work promptly and professionally.
I had a wonderful experience using Jason. He was very responsive, super professional and completed all the work and then some. We just LOVE our yard. When he first came out to talk about what to do, I had my own ideas, but I liked how he suggested better ways to do things. During the process I added on some tasks and quickly adjusted the schedule to accommodate me. For example, our irrigation system was so old and outdated and hard to use. He went and purchased a new system, installed it and didn't charge me an arm and a leg. I also really love the drip system that was installed for our plants. Such a smart and efficient way of watering! I wouldn't have thought of that! Another task I added on was cleaning up the area around my husband's shed. I'm so glad I took his suggestion with the materials to use. The yard wouldn't have looked as good if I didn't do something with the shed area. I will be hiring Jason again to do future projects. Also, it is VERY hard to impress my husband and he was so surprised. The best part, my husband and kids were out of town when the work was being done and Jason finished the job right before they came home to surprise them! It was awesome! Thanks again and I look forward to future projects!
Description of Work: Jason and his crew removed all the old shrubs that we asked to be removed. Prepped the yard to remove weeds and add turf and large plant beds. Installed and rerouted irrigation system to a more efficient system. Installed turf, plant beds and made the area around my husbands shed cleaner with decomposed granite. Installed native plants, put in mulch for temporary fix in mudded areas. Also, cleaned up another part of my yard by removing fallen leaves.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Debra T.
05/2013
5.0
landscaping, lawn service
+ 0 more
Jason contacted me promptly after I sent him an e-mail requesting an estimate. He came at the date and time promised and sent me a written proposal in a couple of days. He explained that he had many jobs already scheduled so it would be a while before he could do the job for me. On the job date Jason and his crew did the job in a few hours and left the entire area clean when done, not even any rocks or dirt piles left on the other yard areas. Jason was nice enough to give me some lessons on some pest grass and also identified some plants for me. I was very impressed by him and his crew. Yes, I will use him in the future if I have any landscaping needs.
Description of Work: Tilled soil, added amendments, installed mulch and edging.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,198
Ben C.
05/2013
5.0
lawn service
+ -1 more
I'm using their services currently. Jason was the only provider out of three that I contacted who actually showed up when he said he would. The guys do great work. The yard is a work in progress, hadn't been really cared for by previous owners, but I'm seeing results already. Highly recommended.
Description of Work: Mowed and edged, trimmed shrubs, applied weedkiller
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Peggy P.
05/2013
5.0
landscaping, lawn service
+ 0 more
Great...they did what they said they would do, when they said they would!
Description of Work: Jason had given us a bid to pickup leaves, trim back our overgrown yard and get our landscape into a good working order. His team came as scheduled and began the first phase of the job. He has yet to bill us for the work done, but we have contracted with his firm on an ongoing basis for what we feel a price. His team is very professional and hard working, and take pride in their work. We are looking forward to a great experience in working with this team!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Elizabeth S.
04/2013
5.0
landscaping, lawn service, lawn treatment, irrigation systems, mulch, rototilling, tree service
+ 5 more
Jason and his team started this work AHEAD of schedule and completed the project in short order. After using a large company for years and having a less than attractive yard I'm very pleased with our progress and appreciate the individualized attention. The lawn is green and lovely, weeds are under control. The're doing a great job. I'm looking forward to a long relationship and a lovely yard this year.
Description of Work: General yard clean up, level, sod, tree trimming, sprinkler repair.
.Dealing with Jason and Al was the most positive experience I have had with a contractor. I think the standout attribute of Green Earth Landscaping is "integrity". They are detail oriented and take the time to explain and discuss options - they make you a partner in the cost v. benefit discussion and do respect and manage to a budget. The other part of the "integrity" equation is that they do not take shortcuts - planting beds are properly prepared so that longer term results will follow and of course they were prompt and professional in getting all the work done.I will be using them for weekly yard maintenance going forward and I feel the partnership is off to a fantastic start.
Description of Work: - add irrigation zone in backyard - install a drip irrigation system for all front beds, add and/or reposition heads for rest of the front as needed - Courtyard - remove grass & redesign landscape, install new plants, black gravel for grass, DG (decomposed Granite) in place of mulch. - front beds - add course sandstone chop block for edging. Remove plants, install new plants, mulch beds & trees. - backyard by retaining wall - remove plants and install new plants or transplants. Replace edging and mulch. - add new bed by back property line for screen install all plants, add edging and mulch. - all other beds - clean up "problem" plnts, prune, mulch - install low voltage landscape lighting (LED) across front of house.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Landscaping,
Mulch and Topsoil,
Lawn Irrigation,
Lawn Fertilization & Treatment,
Landscaping - Lighting,
Tree Service,
Stone and Gravel,
Rototilling,
Leaf Removal,
Fencing
FAQ
Green Earth Landscapes is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Green Earth Landscapes accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
Yes, Green Earth Landscapes offers free project estimates.
Yes, Green Earth Landscapes offers eco-friendly accreditations.
Yes, Green Earth Landscapes offers a 10% senior discount.
Yes, Green Earth Landscapes offers emergency services.
Yes, Green Earth Landscapes offers warranties.
Green Earth Landscapes offers the following services: Landscape maintenance. Tree service. Irrigation.