Reviews
5.01 Reviews
Showing 1-1 of 1 reviews
Priscilla C.
10/2012
internet service
 + -1 moreWe not only moved outside City limits but also cable and AT&T / Verizon Internet service area. Our only option at that time was satellite Internet service. All the available satellite Internet service provides said they were the fastest so we choose Wildblue.net. This review is about Wildblue and the 3rd party who did the satalite installation since you cannot have the service without the installation. Pros: Installation: Local installation for Wildblue was done by Cavender Home Theater, Sherman Texas. 903 892-3499 Installation service was quick. Tech was efficient and professional. Internet service by Wildblue: The monthly service charge is $39.99 a month for basic service . Service seems consistent when weather is fair to good. Wildblue is now Exede which offers upgrade to faster access. The basic starts at $49.99. Excede has an interesting offer for the night owl (or those that work 2nd shift); customers now get 100% free data usage (both uploads and downloads) from 12 midnight - 5 a.m. every night per customer's time zone. Cons: Installation: none Internet service: Talking with others the following "Cons" are typical of satellite service. Extremely slow access with Wildblue. Do not open more than two web pages at a time; at best takes longer at worse will crash. Bad weather is a factor - can interrupt service. Multiple computers connected (even just 2) slows the connection/access even more. I've not upgraded to Exede because I found a better option using Verizon 4GB hot spot - same access speed 24/7 anywhere in the house without additional connections/installations. The speed does not degrade if multiple computers connecting or weather is bad.
Description of Work: Ordered Wildblue satellite Internet service from Cavender Home Theater in Sherman, Texas. I called for service and we had no trouble scheduling for when the Tech would come out to do the installation. I was told that they would need a 4 hour window to do the install and if satellite TV was being install to try and coordinate for the same day but opposite part of day. We scheduled for Wildblue installation in the morning with satellite TV in the afternoon. We were buying a home, where the service was going to be, and the closing date was moved a couple weeks out. Cavender was accomodating when we needed to reschedule the installation. The Tech arrived on time and professionally did the installation. He readily answered our questions (which we really did not have but 1 or 2). I would recommend Cavender Home Theater to do installation for satellite service.
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Contact information
6202 Texoma Pkwy, Sherman, TX 75090
Licensing
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Service Categories
Internet Service
FAQ
Wildblue Exede is currently rated 5 overall out of 5.
No, Wildblue Exede does not offer free project estimates.
No, Wildblue Exede does not offer eco-friendly accreditations.
No, Wildblue Exede does not offer a senior discount.
No, Wildblue Exede does not offer emergency services.
No, Wildblue Exede does not offer warranties.
Contact information
6202 Texoma Pkwy, Sherman, TX 75090