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Texoma Country Pools & Spas

Pool and Spa Service, Pool Sales Construction and Installation

About us

We are a well established pool construction & pool and spa service center, we offer water testing in the store, and welcome troubleshooting questions regarding equipment and water chemistry with our customers. Our construction fees vary according to the work needed; jobs are bid, then completed per contract. We use licensed subcontractors, with established experience in pool construction. Service fees are $85. After the first hour, they are $85/hour. On site visit or on site troubleshoot is $49.95. If multiple visits are needed, i.e. parts are ordered, the time spent onsite is added together, rather than charging an additional service fee. Our service warranty is 30 days from initial installation. Warranty for the parts is provided by the manufacturer. We are a service center for Pentair Pool Products, Polaris, Sundance Spas, and Hot Springs Spas. Pool cleaning is bid per pool, most pools are $50 per visit. With weekly maintenance contract, chemicals are included in the price. For bi-weekly, monthly, one time, or green to clean visits, the chemicals are not included in the price. We test pool and spa water in the store, repair cleaners made by Polaris, Hayward, Kreepy, and Pentair, repair pool and spa pump in the store. Our service area extends west to Gainesville, south to Van Alstyne and Celina, north to Coalgate, and east to Honey Grove. Our weekly maintenance has routes in Anna, Bells, Calera, Callisburg, Denison, Durant, Honey Grove, Lake Texoma, Luella, Mead, Pottsboro, Randolph, Sherman, Tom Bean, Trenton, Van Alstyne, Whitesboro, Whitewright.

Business highlights

27 years of trusted experience

Services we offer

Equipment repairs & replacement – circulation pumps, booster pumps, DE, sand & cartridge filters, heaters, control systems & time clocks, salt systems installation, chlorinators, automatic cleaners, & ZeoBrite sand, salt water conversions, plumbing & electrical repairs, leak detection & repair, weekly & one-time pool cleaning, pool covering & uncovering, vinyl liner replacement, safety covers & fencing installation. Complete pool remodeling, decks, tile, and plaster. Hot tub repair.

Services we don't offer

Above ground pool cleaning service.

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard

Reviews

4.39 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
0%
3
11%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Showing 1-9 of 9 reviews

Arthur M.
09/2017
5.0
pool cleaners
  + -1 more
The home we recently purchased was a bit of a fixer-upper. The pool was no exception. The tiles were popping, the coping was crumbling, and there was a crack across the bottom. We hired Texoma Country Pools and Spas to fix and renovate the pool. They were a pleasure to work with. They helped us pick out suitable materials for the job, recommended changes to the pool to make it easier to maintain, and explained clearly the costs and time involved. I was concerned about the part of the work they subcontracted out, but their subcontractors were experts at what they did. We now have a gorgeous pool that is easy to care for and a pleasure to use. I highly recommend Texoma Country Pools.
Description of Work: They rebuilt my pool, and supply weekly maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$25,000

Jenifer M.
05/2017
5.0
pool cleaners
  + -1 more
Before we started planning our swimming pool project, we were nervous about which pool company to select. But, after meeting Pete, all our worries were addressed, and he designed exactly what we wanted. Work began on time, stayed within budget and was completed at the end of July as promised. His crew did a fantastic job and made our dream backyard come true. We are so glad we chose Texoma Country Pools and Spas to design and construct our swimming pool. Everything was done to our satisfaction and our pool has been worth every penny spent. The other important detail that we feel sets Texoma Country Pools and Spas apart from other pool companies is the ongoing support we have received this last year as we have learned to maintain our pool. Anytime we have needed they have been responsive and helpful to our questions and have always gone out of their way to ensure our pool stays beautiful!
Description of Work: Construction of swimming pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis W.
05/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia T.
02/2015
3.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Kelly G.
06/2014
5.0
pool cleaners
  + -1 more
Very helpful staff. Always willing to assist with any questions. It's been a pleasure working with everyone there.
Description of Work: Helped us with getting our pool up and running for the summer season. Offer free pool and spa water analysis and carry a full line of pool and spa supplies.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Lisa B.
06/2013
1.0
swimming pools
  + -1 more
It took Texoma Country Pools and Spas nearly 4 months to construct our pool. We signed a contract on Feb. 5th, they didn't begin construction until March 5th and by Memorial Day we still didn't have a pool we could swim in. They were the most difficult contractors to deal with in the entire construction of our new home, barns and fencing. There were several missed scheduled start dates, no shows and excuse after excuse. Their employees were argumentative, unprofessional and not at all interested in pleasing us or our home builder. In the end, I realized that although we had plumbing and a heater for our spa, there was no blower or air intake for therapeutic jets. We were told (and our contract stated) that the spa would have 6 therapeutic jets and in fact when completed did not. We were told they could add a blower at our expense. Because this group of people were so difficult to deal with, I hired another company to install the blower and to do cleaning and maintenance on our pool. I certainly do not recommend Texoma Country Pools and Spas!
Description of Work: Constructed a swimming pool and spa.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$54,000

Response from Texoma Country Pools & Spas
While no one is perfect we pride ourselves in going the extra mile and making things right. As with any small business, referrals are a big part of our business. Texoma Country Pools and Spas mission and goal is customer satisfaction. Every pool we design and build are custom and unique to the client's needs. All pools are different and the time from start to finish will vary from pool to pool. There are several factors effecting length of construction. In this particle case there were two that directly affected the length of construction. One was the house was under construction at the same time we were building the pool and the other was weather. Working with home builders is common practice and while it isn't a problem it does draw out the pool construction process. Concerning the weather, the original date to start excavation was 2/12/13. On this date it rained .54". Excavation was rescheduled and while we are on our way to the clients house, the client cancelled because there was rain in the forecast within the next couple of days. The next dig was rescheduled due to pallets of brick, for their house construction, setting in the location where the pool was located. Excavation was completed on 3/5/2013. Pool was plastered and filling with water on 5/6/13. Keeping in mind rain does affect our ability to work, weather history for the date range of 2/5/2013 to 5/27/2012 was 9.94" of rain. As with any custom project there were multiple proposals submitted prior to the signing of the contract. In the last proposal there were items added and removed at the owners request. One of the items removed at the owners request was the air blower for the spa. The proposal clearly states that a blower is needed for elevated spas. We plumbed the spa with an airline for future use in case the owner changed their mind. Obviously the owner changed their mind but felt it should be included at no cost. For all the problems and bad experiences this client had I was never called nor received any complaints. When I asked them why they never called me I was told they didn't know my name. Not knowing my name hasn't stop clients from calling and asking for the manager/owner/person in charge in the past. That is my job and I'm always available for any client who has a question or issue that needs to be address. Don Hicks/General Manager

Dani M.
05/2013
5.0
pool cleaners
  + -1 more
Very good. They provide as much help as they can over the phone before scheduling an appointment to make certain it is necessary. I took my DE filter in because I could not get it back together after cleaning and they put it together for at no charge. Always helpful, always giving tips to save money. Will always use them.
Description of Work: Changed out a sand filter to a DE filter...assisted with other areas of service on the pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

aaron M.
10/2010
5.0
pool cleaners, swimming pools
  + 0 more
Sales and service experience was pleasant. The staff are very knowledgeable about pools and their upkeep.
Description of Work: Texoma Country installed a 15 ft. above ground pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

LINDA S.
08/2009
5.0
pool cleaners
  + -1 more
They've been wonderful! They do great work, and I've never had a problem.
Description of Work: They do all maintenance and repairs for our pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    3811 Texoma Pkwy, Sherman, TX 75090

    www.texomapoolsandspas.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    8:30 AM - 4:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation

    FAQ

    Texoma Country Pools & Spas is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 8:30 AM - 4:00 PM

    Texoma Country Pools & Spas accepts the following forms of payment: Check,Discover,MasterCard
    No, Texoma Country Pools & Spas does not offer free project estimates.
    No, Texoma Country Pools & Spas does not offer eco-friendly accreditations.
    No, Texoma Country Pools & Spas does not offer a senior discount.
    No, Texoma Country Pools & Spas does not offer emergency services.
    Yes, Texoma Country Pools & Spas offers warranties.
    Texoma Country Pools & Spas offers the following services: Equipment repairs & replacement – circulation pumps, booster pumps, DE, sand & cartridge filters, heaters, control systems & time clocks, salt systems installation, chlorinators, automatic cleaners, & ZeoBrite sand, salt water conversions, plumbing & electrical repairs, leak detection & repair, weekly & one-time pool cleaning, pool covering & uncovering, vinyl liner replacement, safety covers & fencing installation. Complete pool remodeling, decks, tile, and plaster. Hot tub repair.
    Above ground pool cleaning service.

    Contact information

    3811 Texoma Pkwy, Sherman, TX 75090

    www.texomapoolsandspas.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    8:30 AM - 4:00 PM