We proudly serve the people of San Antonio and its surrounding areas in a manner that offers exceptional value. We believe that manners, respect, hard work and attention to details are what makes a company great. We are a local company that is based in San Antonio. Over 50% of the employees have been with the company for over five years. No subs and cost is determined by the job. No travel charges within service area. No service charges. May contact through email. Emergency service is for water extraction. Additional email - jbibb@steamerscarpetcare.com. Additional contact names - Monroe J Bibb, Maria Carreon. Award winning.
I had a coupon from Angie's List. The price was very reasonable. They did a great job. The carpets look very well and it has actually held up better than any other carpet cleaner that I've used. I was very pleased with them. They were very professional and I would hire them again.
Description of Work: I used Steamer's Carpet Care to clean 4 rooms of carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
SHARON C.
07/2011
5.0
carpet cleaners
 + -1 more
They are prompt and they do a good job. They careful and they also vacuum because some companies don't vacuum before they clean. They wear foot protectors too. They do a good job and they are reasonably prices. They come when they say they will and they also call before they come. They put fans on to help the carpet dry. I will continue to use them.
Description of Work: Steamer's Carpet Care came out last month for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jack M.
05/2011
5.0
carpet cleaners
 + -1 more
. I was really happy with their work. We found them on Angies List. We used the coupon. They did a great job. They handled all the furniture removal. I would use them in the future.
Description of Work: . I had Steamer's Carpet Care to clean the carpets for the whole house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Jerry K.
04/2011
5.0
carpet cleaners
 + -1 more
It was fantastic. We were very satisfied. They were punctual. They were very efficient when they were here. They did a good job.
Description of Work: They cleaned the carpets in the whole house. We moved the furniture ourselves.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
SHARON C.
04/2011
5.0
carpet cleaners
 + -1 more
The job went well. They vacuum the floor before they clean, which is something that a lot of companies don't do. They are very prompt and come out when they say they would. They spot clean, steam, rake, and remove furniture before doing the carpet cleaning. They wear little booties on their shoes and always do good work. They have been cleaning my carpets for a couple of years now. I use them every four months. I use their $99 special. They clean three rooms for that price. They also give us a discount if we refer them to someone else.
Description of Work: I used Steamer's Carpet Care for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Margaret R.
03/2011
5.0
carpet cleaners
 + -1 more
It went very well. They came early and called to ask me if it was okay for them to arrive early, which was fine. They moved the furniture and put it back. They were very courteous and did a good job on the carpets, I was very pleased with the service.
Description of Work: Steamer's Carpet Care cleaned all of my carpets and treated for pet accidents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
william S.
03/2011
5.0
upholstery cleaning
 + -1 more
Very well done and in a timely manner. They treated my family in a polite and understanding manner.
Description of Work: We had our furniture cleaned after the house flooded and work was completed to repair it. They did an outstanding job and they were very professional. I would use them again with no issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$311
David S.
02/2011
5.0
carpet cleaners
 + -1 more
They called to ask if they could arrive early, I agreed. The 2 guys were professional and did a great job. There were dark areas on the stairs that we were concerned about and they were able to get those out just fine. Great service!
Description of Work: Had them clean all the carpet in the 2 story house. Pre-treated dirty traffic areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Elizabeth M.
01/2011
5.0
carpet cleaners, upholstery cleaning
 + 0 more
The guys showed up on time. Worked efficiently and thoughtfully, I am glad my husband was home to move more of the furniture to get more of the carpet cleaned. Overall we are very pleased and will likely use them again.
Description of Work: Whole house carpet cleaning, upholstery cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Charles D.
12/2010
4.0
carpet cleaners
 + -1 more
The Steamer's team came exactly on time. They were polite and explained their 9 step cleaning process, which is described in their hand-out as well as on their web site. They used plastic wall protectors on the interior corners so their cleaning hoses would not mar. They also wore disposable booties to keep your house clean. Our carpets were cleaned well by the crew. They managed to get up a few stubborn spots that I had not been able to clean by hand. After cleaning a room they repositioned the furniture and placed the furniture feet on styrofoam blocks. Step 8 of their process is applying a "deodorizer." Unfortunately, this hand applied spray leaves an unpleasant cloyingly sweet odor. The crew said the smell would dissapate quickly. That was hardly the case. 2 days later it still smelled cloyingly sweet. I called Steamer's and they offered to come out and rinse the carpet again right away for free, but I wasn't going to waste another day with wet carpets...just do the job right the first time. A week later the odor was still around. While the carpets are much cleaner than before I am worried that Steamer's deodorizer residue will simply attract dirt and we'll have to clean our carpets sooner than we might have otherwise needed to. A good cleaning job spoiled by a bad finish.
Description of Work: Carpet cleaning. 3 room special price was $99.00 plus tax, minus the Angie's list cupon. Cleaned one bedroom, dining room and TV room carpets using a van mounted system. I had moved most of the furnishings out of those rooms, Steamer's moved the bigger furniture pieces as they needed to and then moved them back into their original positions.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$91.09
Response from Steamer's Carpet Care
Member, Thank you for your comments regarding our service. I am sorry that we were unable to provide service that would meet or exceed your expectations and we will use your comments constructively to improve. General deodorizing is a frequent request we get when people schedule for carpet cleaning, so that is why we have included it in our nine-step cleaning process. Finding a deodorizer that does not smell cheap and one that is pleasing to everybody has been quite a difficult task. Before your comment, I have only spoken to one person who responded negatively to the way the deodorizer smelled, and have had several comment cards come back indicating that they were pleased with how the carpets smelled after we were done. As to potential residue problems, we only use water based deodorizers, so you should not experience any residue issues. We really care about making our customers happy, and we take it seriously when that does not happen. Again, my apologies for the way things turned out. Jon Bibb Owner
tom M.
12/2010
5.0
carpet cleaners
 + -1 more
I was quite happy with them. They did the job and allowed me to go and drop the check in their office. I would recommend them. I thought that their price was fair.
Description of Work: I used Steamer's Carpet Care to clean my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$174
Mikia H.
12/2010
5.0
carpet cleaners, air duct cleaning
 + 0 more
The appointment was made according to my convenience. They came during the time window indicated when the appointment was made. They gave me a courtesy call the day before to confirm. The cost was very reasonable and the technicians were courteous. The carpet looks very good. I have children and indoor pets so they do get alot of traffic. They cleaned the ducts before they cleaned the carpet and returned all the vent covers correctly. They did not try to push additional services or products, and there were no hidden charges or fees. They included a brochure and additional information with the receipt after they finished. I am very pleased, and my house is ready for Christmas and New Year entertaining.
Description of Work: I had all my central air ductwork cleaned and the upstairs carpets cleaned. Aproximately 1000 sq. feet of carpet were cleaned including one set of stairs. About 14 a/c ducts were vacuumed out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$370
Thomas R.
11/2010
5.0
carpet cleaners
 + -1 more
I used Steamer's last year and was extreamly pleased with their service. I called them this year and received the same excellent, service. When I scheduled they did everthing to work around my schedule and gave me a great price for a whole house cleaning. Got a call the day before to confirm and was told they would be there around 10:00 - 11:00 AM. They showed up right at 10:00 and started to work. The two men who did the work were extremly knowledgabe and professional they did an excellent job. Took special care to protect the walls, corners and furniture. They finished in about and hour and one half (2200 sq ft). Had me inspect to see that I was staisfied. I plan to have them back every year if we still have carpet.
Description of Work: Cleaned carpets. Had the whole house done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Kathryn O.
09/2010
5.0
carpet cleaners
 + -1 more
They were on time. They moved furniture. They charged me about $100 less than the estimate they gave me. They made sure that I checked their work before I paid them. Very nice and professional. They were also very fast. Great job and I would use them and reccomend them.
Description of Work: I called on Friday. They gave me and estimate on the phone and came in on Monday first thing in the morning and cleaned the carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
lysandro L.
09/2010
5.0
carpet cleaners
 + -1 more
After 9 years my carpet showed stubborn stains and dirt - was thinking about replacing it but decided professional cleaning. I am glad I have Angies List and picked out Steamers Carpet. The price is great, the workers were professional and efficient. The truck was clean, equipment clean, and they wore shoe covers. They arrived on time. I already referred them to a friend.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mary T.
08/2010
5.0
carpet cleaners
 + -1 more
They did a fabulous job on getting stains out of the carpet and the repairs are great. The individuals who performed the service were courteous and efficient, The price was a bargain. I will definitely call them the next time I need the carpet cleaned.
Description of Work: Steemer's cleaned the carpet throughout the house, cleaned cleaned 7 runners, and patched the carpet in two places.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Miriam J.
07/2010
5.0
carpet cleaners
 + -1 more
Excellent service and an overall great job. They arrived a little late but automatically gave us a 10% discount, which was fine with us! They were thorough and the carpets look much better, including difficult pet-stained areas (which have about 80-90% improvement.) The carpets took a few hours to dry but there were no areas that took exceptionally long to dry. We would definitely use them again!
Description of Work: Whole house carpet cleaning on 3 yr. old carpet for <2000 sq. ft. home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$160
kay H.
06/2010
5.0
carpet cleaners
 + -1 more
Crew arrived on time and finished the entire job in about an hour and 45 minutes working non-stop.
Description of Work: I had the entire house cleaned. The two-man crew was very efficient, moved all of the furniture that I wanted moved, handled my possessions very carefully, were very professional, were right on time, and did a thorough job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Patti C.
05/2010
5.0
carpet cleaners
 + -1 more
My carpet was dirty and I have two dogs that have accidents in the house on occasion. The two men that came to my home worked very hard and by the time they were done my carpet was beautiful and a month has gone by and it still looks great!
Description of Work: I had the carpet in six rooms cleaned. They did an excellent job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Robert K.
05/2010
5.0
carpet cleaners
 + -1 more
A professional and responsive company. I had to change the date of service the day before and they rescheduled without any problem. A two man crew came to the house on time and cleaned all the carpeted surfaces, moving everything but major furniture pieces. Two year old carpeting really came back to life and looked like new after cleaning. They were able to get up old spots, too. The dryer vent on the house goes straight up to the roof, but they had no problem cleaning it out and letting me know what shape it was in. Coupon was honored even on their whole house special price. Overall, very pleased with the service.
Description of Work: Whole house carpet cleaning plus clean out of dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Eileen L.
04/2010
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Very professional guys. They looked over the job, moved some of the smaller pieces of furniture and lose decorative accessories and then got to work with all of their steam clean equipment. These guys were hard workers. After it was completed we did a complete walk through. I was really pleased with their work and will hire them again.
Description of Work: Cleaned large stairs on large staircase, master bathroom floors, master bath floors, and large family room. Also cleaned a loveseat and sofa.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Edward S.
04/2010
5.0
air duct cleaning
 + -1 more
They were excellent overall. The price that they charged was average. They did a good job.
Description of Work: We used the services of Steamer's Carpet Care for air pump cleaning about 2 months ago.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Mark S.
03/2010
5.0
carpet cleaners
 + -1 more
I will use them again every year...incredible company.
Description of Work: INCREDIBLE SERVICE! Had a 2000 sq foot special for $155. They cleaned our whole house and did an amazing job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$172
Craig P.
02/2010
5.0
carpet cleaners
 + -1 more
Excellent service from my first call to set up the appointment until the work was complete. Technicians were polite and respectful and offered other services, but did not pressure to buy. I have used them and referred them to others and my carpet and rugs always come out great. Very good value received for the money spent.
Description of Work: carpet and rug cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Marcos V.
12/2009
5.0
carpet cleaners
 + -1 more
I am a Realtor and was getting my clients carpet cleaned because the house has cats. First, I had to reschedule 4 times due to the closing getting pushed back. Irene was very helpful with that. Joseph showed up and took a look at the filthy carpet with cat hair, f****, and urine. He told me that it was no problem to get it up, and it wasn't! They were quick and very professional. This was my first carpet cleaning experience and I'm going to have them come to my house and every house that I sell. Use them!
Description of Work: Joseph and his partner knew their stuff. Irene and John in the office were extremely easy to work with. I will definitely use them again!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Ceramic Tile,
Upholstery Cleaning,
House Cleaning,
Air Duct Cleaning,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
Heating and Air Conditioning,
Water & Smoke Damage
FAQ
Steamer's Carpet Care is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 3:00 PM
Steamer's Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Steamer's Carpet Care offers free project estimates.
No, Steamer's Carpet Care does not offer eco-friendly accreditations.
No, Steamer's Carpet Care does not offer a senior discount.
Yes, Steamer's Carpet Care offers emergency services.
Yes, Steamer's Carpet Care offers warranties.
Steamer's Carpet Care offers the following services: Ceramic tile, water, smoke damage, heating, air duct, carpet, dryer vent, oriental rug, upholstery & housecleaning.