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Steamer's Carpet Care

4.9(
517
)

Carpet Cleaning, Ceramic Tile, Upholstery Cleaning,

... +6 more

About us

We proudly serve the people of San Antonio and its surrounding areas in a manner that offers exceptional value. We believe that manners, respect, hard work and attention to details are what makes a company great. We are a local company that is based in San Antonio. Over 50% of the employees have been with the company for over five years. No subs and cost is determined by the job. No travel charges within service area. No service charges. May contact through email. Emergency service is for water extraction. Additional email - jbibb@steamerscarpetcare.com. Additional contact names - Monroe J Bibb, Maria Carreon. Award winning.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Ceramic tile, water, smoke damage, heating, air duct, carpet, dryer vent, oriental rug, upholstery & housecleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9517 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
7%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Write a review
Showing 501-517 of 517 reviews
Catherine A.
06/2014
4.0
carpet cleaners, air duct cleaning
  + 0 more
unknown
Description of Work: Cleaned and deodorize the whole house carpets. Got red vomit stains mostly out and cleaned a cloth recliner. Two workers took 2hours to clean everything. I'm a happy customer.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
dick R.
05/2014
5.0
carpet cleaners, air duct cleaning
  + 0 more
unknown
Description of Work: Every thing went great.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Peter M.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Mark S.
01/2014
5.0
carpet cleaners
  + -1 more
Knowledgable, prompt, and fair.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
jeff Z.
08/2013
5.0
carpet cleaners
  + -1 more
Very good.
Description of Work: Clean carpets
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Carmen L.
05/2013
5.0
carpet cleaners
  + -1 more
Great job from start to finish!
Description of Work: Carpets cleaned, dried & reeked.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephen T.
05/2013
5.0
carpet cleaners
  + -1 more
Great Job
Description of Work: Awesome job cleaning very old carpets! Technicians were personable and professional!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
AUDREY C.
05/2013
5.0
carpet cleaners
  + -1 more
.
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
victoria N.
03/2013
2.0
carpet cleaners
  + -1 more
Not good
Description of Work: They were very quick and I thought that they did a great job, but when the carpet dried, all of the stains came back. Not their fault - it's just that I expected a lot and got very little. The stains (apparently) are there to stay. I wasted money, which I HATE to do but I sure did this time.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$200
Response from Steamer's Carpet Care
At first, we were not sure if this review was about our company or if this member had confused us with another company. Our records show that we had been to her home not on February 20, 2013 as the member indicated, but on September 28, 2012. After visiting with the member further, she said she could not remember which date it was but she only had our company out to clean her carpet. With that said, we have accepted that the review is ours. We take our customers’ experience with us very seriously, both in terms of the quality of our cleaning and the manner in which we provide our service. Although this member's comments were not degrading to our company, the grades that she gave us show that her experience did not go as good as she had hoped, and that is something we regret. Since so much time has passed, our technicians cannot remember the particulars of the job. Since the stains came back so quickly, I can only speculate on a couple of items: 1) the carpet took longer to dry than usual 2) the soil deposits were large in volume on the carpet. The first scenario would have been our fault but the second is just a fact that heavily soiled carpet sometimes takes a couple of cleanings to get the stains completely removed. With Steamer’s Carpet Care, we offer a one-week guarantee to help with these situations. I informed this member that we would be happy to come back to her home and clean the carpet for free, but she has since sold her home and moved out of state. Either way, we regret that her carpet did not turn out as clean as she would have liked. For any member reading this review, please take a moment to read our other reviews to get an idea of the quality and service that you can expect when hiring Steamer’s Carpet Care. Jon Bibb Owner
Debbie H.
12/2012
5.0
carpet cleaners
  + -1 more
excellent in every way
Description of Work: Great service in all ways!! and....they ran to help me save the life of a goat before I even had a chance to yell for help...Brandon and Bobby are the best in every way!!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Alvin S.
11/2012
5.0
carpet cleaners
  + -1 more
Carpets look good.
Description of Work: Had carpets cleaned.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Tom S.
11/2012
5.0
carpet cleaners
  + -1 more
great
Description of Work: Did a great job. Showed up on time and cleaned very well.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Stephanie G.
06/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Great, professional service. I was able to schedule an appointment quickly. The workers were some of the most professional I've had in the house recently. They worked hard the whole time they were here and cleaning the whole house took under two hours because of their efficiency and focus. Highly recommend!
Rating CategoryRating out of 5
Yes, I recommend this pro
Paris C.
02/2012
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Corkey N.
01/2011
5.0
carpet cleaners
  + -1 more
Good.
Description of Work: Bobby and Bryan were punctual, called and asked if they could come earlier. Cost was fair. No pressure tactics when they arrived. What was discussed on the booking was what they did. I prefer a drying process over a steam cleaning. My carpet was still damp last night. It should of dried within approx 4 hours. The whole house was cleaned , stairway and landing, also master bedroom closet.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$196
BJ D.
06/2007
5.0
carpet cleaners
  + -1 more
Great experience!
Description of Work: A very good experience! Clay and Brian arrived at their appointed hour, politely introduced themselves, and then explained how they would be cleaning the carpets in my living room, dining room, bedroom, and stairs. The carpets looked great when they were finished! They cleaned up very nicely. I hope to call Steamers again to clean my carpets upstairs later this year.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160

Contact information

17170 Jordan Rd Ste 403, Selma, TX 78154

steamerscarpetcare.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 3:00 PM

Licensing

Bonded
Insured
No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Carpet Cleaning,
Ceramic Tile,
Upholstery Cleaning,
House Cleaning,
Air Duct Cleaning,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
Heating and Air Conditioning,
Water & Smoke Damage

FAQ

Steamer's Carpet Care is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 3:00 PM

Steamer's Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Steamer's Carpet Care offers free project estimates.
No, Steamer's Carpet Care does not offer eco-friendly accreditations.
No, Steamer's Carpet Care does not offer a senior discount.
Yes, Steamer's Carpet Care offers emergency services.
Yes, Steamer's Carpet Care offers warranties.
Steamer's Carpet Care offers the following services: Ceramic tile, water, smoke damage, heating, air duct, carpet, dryer vent, oriental rug, upholstery & housecleaning.

Contact information

17170 Jordan Rd Ste 403, Selma, TX 78154

steamerscarpetcare.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 3:00 PM