Description of Work: Flushed water heater. Talked us out of buying a new one. On time, very professional and helpful with future possibilities.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Whitney V.
12/2014
5.0
plumbing, water heater repair
+ 0 more
unknown
Description of Work: Kenneth and his helper put in a new gas line in my house from the waterheater through the garage to the laundry room. It wasn't the original route that we thought would work because of some unforeseen obstacles, but he made it work! Also he spotted a leaking pipe and fixed it for us. Nice professional guy and explained everything he did to me. He also hooked up the gas line to the dryer for me which I was very thankful for!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Barbara J.
12/2014
1.0
plumbing
+ -1 more
unknown
Description of Work: I called for about 3 hrs never answered the phone. left a message but by the time they called me back i had already taken care of it my self. |
Rating Category
Rating out of 5
responsiveness
1.0
Laura F.
10/2014
2.0
plumbing
+ -1 more
Withal, he does a capable job. But he did the job--on the next day--by hiring other guys to help him install it quickly, despite my previously telling him not to get in a grandious hurry or aquire his utmost, expedited services or otherwise reinforcements: presumably, at least on hind sight, that is where he went overboard, but I doubt that this would have made his price all that affordable, since my friend,whom lives in an even more rural/remote location, got a high price too( $60.00,for all told, a 5 minute job of tightening a nut on an unskilled job on the tub's cold Water knob,) He said he "local", allegedly, yet all he is doing is using several cell phone numbers to "bait" customers as being local, hence one lulled into thinking there is no "trip charge" . . . . But all the cost is already on the ticket, and which you will be getting when he deals you a final blow in his final total: higher by far than any estimate I previously got. THis fellow basically just deals this unscrupulously ("bait-n-switch")manner because he can take full advantage--or so he figures--get to the customers living in the rural/remote locations at their expense, and whom he can subjugate with his radically inflated pricing.
Description of Work: Put in a toilet that I alredy purchased at a Lowes Home Center Hardware Store, and had waiting for him when he did install it.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$400
Response from Interactive Plumbing
I am sorry you had a terrible experience. However, I have checked all of our records for 2013 and 2014. We, Interactive Plumbing, have never done any work for you. You must have us mixed up with someone else. Please check your invoice for the correct company. Also, we only have one office phone number (979) and one cell phone number (281) and we are "locally" in Sealy. If you would like to speak to us, please do not hesitate to call our local number. 979-885-0022.
Wayne H.
09/2014
5.0
plumbing
+ -1 more
Can only say positive things about his attitude. He was on time, professional, knowledgeable, and helpful. Plumbing costs always seem to be high or at least higher than expected. However, for the work completed and the extended time he was here, I felt his prices were very reasonable.
Description of Work: Called plumber to have two new toilets installed. Once he was here working, I showed him two other plumbing issues that needed to be addressed. He completed all four projects and gave me a suggestion for "next time" I might be able to fix it myself on one task --- even said to call him if I wanted him to 'walk me thru it" ---- now that is service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$439.95
Duane S.
09/2014
4.0
plumbing
+ -1 more
unknown
Description of Work: Water heater. Gas tests.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
$1,400
Response from Interactive Plumbing
This job was started on Aug 26, 2014 and is not completed as of Sept 23, 2014 due to a ground electrical problem on gas line. We are still waiting for Mr. (member name removed) to get the electrician out so we can complete our job.
Barbara A.
05/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: I contacted many plumbers in my area and none were as wonderful as Interactive Plumbing. Ken, the owner is a master plumber, and was very concerned to our plumbing problem. If there is such thing as A plus and better. Please send him as many customers as you can, his price was excellent and his personality.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Clint H.
08/2013
5.0
plumbing
+ -1 more
I Recently insured our homes water and sewer line against breakage, a policy which became effective 7/31/13. A break, where the water line comes into home occurred on 8/7/13! The Insurer, American Water Resources, responded to my claim immediately, calling in Interactive Plumbing, a small independent firm based some distance from my home. This distance concerned me at first because obviously, without any water, I had a somewhat critical situation on my hands and needed repairs immediately.This concern was eliminated a short while later, when the firm's owner called to report that he would be here within a couple of hours to see how they could help. True to his word, Mr. Kenneth Amador,showed up within 4 hours of my call to AWR insurance! His first analysis of the problem was that the break appeared to be under the slab and as this is not typically covered under my policy, I was afraid I was facing a huge expense. When I called AWR to determine for sure the extent of my coverage, their claims person asked to speak with the contractor (Kenneth), who explained in detail the situation, to which the AWR person replied, send him a proposal and he'd see what could be done. By 6:00 PM Kenneth had not only transmitted the situation to AWR, but AWR had given approval to fix the broken line under my coverage. As I needed the break fixed regardless of coverage, I had already asked Kenneth if he could fix it first thing the next day and he said, that if I could have 2 rather large bushes which were blocking access to the break removed that evening, he would be here. Again true to his word, Kenneth and an apprentice showed up early the following AM and 3 work "hours",(time out for trip for parts and lunch), later, I had water again! Kenneth's empathy with my situation, honesty, punctuality, and follow thru, along with a "can do" attitude, should earn him special recognition with Angies list! I would add that While this report is not about American Water Resources, they too earned my admiration, respect and endorsement for the promptness with which they handled my problem and their willingness to help solve it quickly!
Description of Work: Repaired waterline break
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
John R.
06/2013
5.0
plumbing
+ -1 more
Ken was on time, very profiessional and did a super job
Description of Work: changed a valve stem in shower stall
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Bathtub Restoration
FAQ
Interactive Plumbing is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: Closed
Interactive Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Interactive Plumbing does not offer free project estimates.
No, Interactive Plumbing does not offer eco-friendly accreditations.
No, Interactive Plumbing does not offer a senior discount.