Chimney Masters

New home, so I hired them to inspect my chimney and tell me if it is safe to use. Pricey, but worth the piece of mind for me. I do not remember how much it cost.

Excellent - 2nd time I have used them

I called them because I had a leak in my chimney and I was collecting water to the tune of a cup to 2 cups every time it rained. So, I called them and I said, I needed somebody to come and tell me why chimney is leaking. So, they sent this guy out, he went up to the chimney, he looked at it, he came back down. He said, ?your chimney is fine, it must have blown in, here is a certificate to give other people, so if you sell your house, they will know your chimney is fine!? The next day it rained and I collected another 2 cups of water. So, they did nothing for me. It was a really bad experience! He came right out, right on time. I have since called another chimney guy and he is going to replace my chimney cap and my pan. He did not charge me $217 for zip! After I had the second guy out, I called Chimney Masters and I talked to them. I said, I really, really think you did a bad job! He told me, "Ma'am, we did our 5 point inspection and your chimney passed our 5 point inspection and that's it!"

Kelvin called when he was on his way to give his ETA. He was on time, even a little early, which worked well for my schedule. He explained what he thought needed to be done - a thorough cleaning of the vent and the tube leading to the roof. In addition, the dryer vent was L-shaped so that lint build-up was trapped as it was forced up the wall to the roof. He said a flexible tube would prevent recurrence for a long time. Since he had one on the truck he was able to install it for only $29 additional. Kelvin Barsness is courteous and professional. He even gave me a tip on preventing lint build-up from large, bulky loads of towels. That is, simply adding a couple of tennis balls to the dryer load. By the way, the business goes by several names: chimney masters, gutter masters, bug masters, etc; whereas the name of the company is Barsness Service Group, Inc.

Great showed up on time and answered all our questions. I would use him again for sure!

Very professional, neat and fast.

This is the second time I've used them and pleased with their service and courtesy.

I had a great experience with this company from start to finish. Scheduling was quick and easy and the service tech was very punctual. When he arrived, he explained the work that he would be performing and answered any questions that I had. He was very knowledgeable, courteous, professional, and he did a great job cleaning and inspecting. He was very tidy and used a cloth on the floor. There had been some kind of nest in the chimney since we didn't have a screen at the top. He told me that he could order a screen and come back to install. I approved to order and in a few days we received a call that the cap had arrived and then I scheduled the installation. (See review that I wrote for 8-6-14) I will definitely use this company again.

I am really impressed with this company. Very punctual, professional and knowledgeable. The service technician did a very thorough job in cleaning the dryer vent, which turned out to be very clogged with lint. I am so glad that I had this service performed, especially since I didn't know how badly it was clogged. We also had a chimney cap installed that was previously ordered. Once again, a beautiful job, and I won't have to worry about critters getting in anymore. Thanks for great work! I will be calling you again in the future!

Great work -- cleaned chimney did not the issue of smoke in my house after the cleanin

It went well. He set an appointment about 3 days after my call. The next day, he finished another job early and asked if I would like the work done that afternoon, 2 days earlier that the date we originally set. He came out and finished the job in less than two hours (stayed past 5).

I was determined last year that I would have a Fire in my Fireplace for Christmas - even if I had to turn on the A/C here in San Antonio to do it! Purchased my newly constructed house in 2006 and had never had a fire in the fireplace, was concerned to make sure the original construction was good and intact & that over the years no Critters had made the chimney their home. So, I needed someone that knew what they were doing to check things out. Was Extremely pleased with Chimney Masters, the gentleman that came out was on time, courteous, very knowledgeable and thorough! Luckily, everything was in good shape and I was able to have many nights over the holiday season with fires as the Texas weather cooperated also! The Peace of Mind allowed me to truly enjoy my Fireplace, you see, I'm also a Volunteer Firefighter in Bexar county and it would have been VERY unsettling to accidentally start a Chimney Fire in my own home. Thank you Angie's List! Once again you pulled through for me! Sincerely, Sammye Hynes

Very professional and knowledgeable. They even took pictures of what they did so we could show it to the inspector. Outstanding!

Very professional and courteous.

It went great! They were on time, quick but thorough, plus they cleaned up after themselves!

They were excellent. They were very knowledgeable, very professional and clean. Everything was just topnotch.

Kelvin called 30 minutes before appointment, showed up on time, very professional, explained everything, no repairs needed, even suggested for me to remove ash more often to eliminate smell, cleaned up well.

The technician, Kelvin, did an awesome job! He has very professional. He explained everything and made some recommendations. Overall, one of the most pleasant experiences that I have encountered. Would definitely get my recommendation.

Cannot say enough good things about this company and these people. First class all the way from first call through scheduling through totally professional and thorough service. Excellent job, 100+% satisfied, would highly recommend them and already several friends have been equally satisfied with this company and professional service.

They were not pushy just told what could be done.

very pleased with the service from making the appointment to the professional performing the chimney cleaning . the gentlemen did an excellent job was very courteous, knowledgable and answered all of my questions ...I Will continue to use their services .

Charges $25 to make appointment. Deducted from final bill. Called to confirm appointment day before. Called day of to coordinate earlier arrival. Arrived on time. Told me what they were going to do each step of the way. Inspected & cleaned fireplace and chimney flu. Went on roof and inspected chimney cap.

Sandy at Chimney Masters called the day before our appointment to verify and advised Kelvin would be the service technician handling the maintenance of our chimney. Kelvin called 15 minutes before arriving on time, introduced himself and explained what he would be doing and how he would be servicing our chimney. Inspected and cleaned chimney; very efficient and thorough.

they had to specifically cut the panels in the fireplace, as the manufacturer had already gone out of business. that took about amount a month for them to make, but it appears that the panels are excellent. gave me some good tips about the do's and don't's of keeping the panels in good working order. the sweep was quick and efficient. all of the jobs were done professionally, and absolutely zero mess afterwards. will definitely use again.

Very professional, courteous and efficient. Did a great job and cleaned up after.