For a more personable experience please call Jon at (210) 599-8733. Super Service Award winning Certified Arborist for 8 consecutive years. Total tree care. We look forward to doing business with you. Cost is determined by the job.
Business highlights
33 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Residential & commercial tree care, landscaping & installation, tree removal, pruning, stump grinding, consulting & design
Originally called Alamo City Arbor Care to have them check a sick elm tree, but after an hour of careful inspection they determined it was too far gone and was an imminent threat to our historic home. Removal was tricky with limited site access and our very close house. They brought a crane in and removed this 34" trunk diameter tree and its stump in one day. Very professional and we never worried about the safety of our home. Highly recommended.
Description of Work: Large tree removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Response from Alamo City Arbor Care
Thanks for your business we really appreciate it.
Regina S.
11/2018
5.0
tree service
 + -1 more
A crew of 2-3 men took 2 1/2 hours to complete everything. They worked very quickly and thoroughly.
Description of Work: They removed about 5 small dead tree stumps and ground them. They trimmed and raised the canopies of 2 oak trees. They removed the ball moss and painted all the wounds on the oak trees so they would not get oak wilt. They also cut down low-hanging branches on huge 50-60 foot trees along the fence line. This would allow the oak tree in my back yard to grow evenly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Response from Alamo City Arbor Care
Thanks for your business we really appreciate it.
Bob D.
09/2018
5.0
tree service
 + -1 more
Fantastic! very professional, fast, complete service. Cleaned out my two trees, raked and swept the yard and driveway. Very efficient.
Description of Work: Cleaned out two trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Alamo City Arbor Care
Thanks for your business we really appreciate it
Ted C.
09/2018
5.0
tree service
 + -1 more
Went great as usual. Alamo Arbor always does an outstanding job. Third time I've used them. Had a hiccup on the original scheduled date. My time got bumped when a tree fell on someone's house. Understand. A heads up would have been appreciated. However, for the next scheduled time, Jon confirmed the night before and the crew showed as scheduled. Went ahead and gave them an A because first time it happened and they made it right.
Description of Work: Removed small tree. Ground stumps. Trimmed oaks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Alamo City Arbor Care
Thanks for your business we really appreciate it.
Ollie B.
08/2018
5.0
tree service
 + -1 more
They removed all the dead wood and branches extending over the house, over fence and hanging low over the street. They treated all wounds on the oaks. They cleaned up the yard and flowerbeds. They did a beautiful job and were very professional.
Description of Work: We had all the oaks, elms and pistachios trimmed in our yard (20+ trees).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Alamo City Arbor Care
Thank you for your repeat business we really appreciate it.
Brian C.
08/2018
5.0
tree service
 + -1 more
excellent work by a professional and hard-working crew from Alamo City Arbor. They did exactly what I'd asked, making sure to not cut too much or too little. It's obvious they're quite experienced and know what they're doing. I'm a very satisfied customer.
Description of Work: tree trimming
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Alamo City Arbor Care
Thank you for your business we really appreciate it. I am very pleased to hear that my men are performing exactly the way they are expected to. Our goal is to make sure every customer is completely satisfied. Thank you for your business and your review.
Rick B.
06/2018
4.0
tree service
 + -1 more
All seemed fine until I turned on my lawn sprinkler system and found out the stump removal had ground up major sprinkler piping connections. Alamo City Arbor Care contract does say they are not responsible for broken sprinkler lines but I was disappointed that the stump hole was just filled back in and the person removing the stump never said a word about hitting the pipes. There was plastic pipe all around the area and in the stump hole so I know the worker knew full well he had hit the pipes but said nothing. Stump hole had to be dug out and pipes repaired. Quite a surprise. This could be an issue with the employee only, hopefully not a company directive.
Description of Work: Tree and stump removal
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$540
Response from Alamo City Arbor Care
First I want to say thank you for your business we really appreciate it. I will be talking with Mike French our quality control manager along with all other crew members concerning this matter. It is my daily goal to make sure that our team members perform at the highest level of safety, quality and professionalism in our industry. Thanks for your review on this matter, we will definitely be working on better communication skills for this type or any other situation that may arise in the future. Thanks again for your review and for your business. Jon Chalker ISA Certified Arborist
Sandra W.
06/2018
5.0
tree service
 + -1 more
I've used Alamo City Arbor Care for many years and highly recommend Jon and his crew! Jon is Certified, knowledgeable, professional, and personally oversees his team of 3-4 guys who consistently make our trees look absolutely beautiful. They've raised the canopy, removed dead wood, trimmed away from house, roof, fence, property lines, and cut down a dead tree and ground the stump afterwards. They clean up everything and bring their own mulching truck. Thank you for such great service!!
Description of Work: tree trimming
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Alamo City Arbor Care
Thank you for your business
Josh L.
06/2018
5.0
tree service
 + -1 more
Great job! Best price I found for the job,polite, professional.
Description of Work: Tree removed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Alamo City Arbor Care
Thanks for your business we really appreciate it.
Roger R.
05/2018
5.0
tree service
 + -1 more
Jon Chalker, Certified Arborist, came out and provided a thorough tree evaluation of my hackberry tree. Sadly, the tree had succumbed to poor soil conditions and was no longer salvageable. Both Jon and his men were very professional and knowledgable, They quickly took the tree down and cleaned up all the debris. I high recommend Alamo City Arbor Care for your tree needs and maintenance.
Description of Work: Removed dead Hackberry tree in back yard and ground out stump. Cleaned up abd hauled of debris.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Alamo City Arbor Care
Thanks for your business we really appreciate it.
Laura G.
05/2018
5.0
tree service
 + -1 more
Wow!! Is the best way to describe how hard these men work. Jon was an expert in explaining the type of trees and giving insight on which trees are best to keep. His crew are very hard working and very professional. They were able to spare my fence in spite of the trees growing through it. They cleaned up everything after they finished. The price was well worth the job that was done. Thank you very much Alamo City Arbor Care. I am a very satisfied customer and would definitely use them again.
Description of Work: Trees were removed that were growing along my back fence and through the chain link fence and a few trees in the back yard. Tree trimming over my roof and along power lines.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,870
Response from Alamo City Arbor Care
Thanks for your business we really appreciate it.
Lael W.
03/2018
5.0
tree service
 + -1 more
Wow! Alamo City Arbor Care is the best. They are very responsive and professional. I found them on Angie's List and the positive feedback others have left for Jon & his team is legit. I called ACAC and within 24 hours had a quote. Better yet, within the week the job was done. My trees look awesome. There is a huge oak tree in my front yard that was very 'shaggy' and they cleaned it up beautifully along with several other oaks on the property. I had to remove a massive Crepe Myrtle from my back yard that was negatively impacting the pool and that was done quickly and efficiently. The cleanup crew was awesome! My yard was left cleaner than before the trees were trimmed...awesome! I found a few small branch pieces in my ornamental grasses here & there in the back yard but that was it (and those were hidden; I only found them as I was trimming my grasses from the freeze). I highly recommend Jon and his team. They are really good at what they do and I would definitely hire them again.
Description of Work: Trim & Remove Trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Response from Alamo City Arbor Care
Thanks for your business we really appreciate it.
Tom W.
02/2018
5.0
tree service
 + -1 more
Best ever. Punctual/ professional with outstanding service start to finish
Description of Work: Trimmed four trees.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Alamo City Arbor Care
Thank you for your business we really appreciate it.
George L.
02/2018
5.0
lawn service, tree service
 + 0 more
I only have one complaint: that is that I didn't have John's company do work for me BEFORE!!! He beat his estimated start date and he and his team showed up as promised. Every single one of them were very hard working, polite and took pride in their work. There was a lot to do. They did it all and removed every trace of them ever being there including debris not created by them. My yard now looks way beyond what I ever thought a "Tree Trimming" company would do. I truly can not say enough about John and all of his team!!!
Description of Work: My yard was an overgrown mess! I called to have two large trees trimmed back from my roof and shaped and several evasive trees cut down. When John came to provide and estimate he very politely and professionally talked to me about removing all of the evasive growth, removing some old stumps, and generally making the yard manageable again. This was not an "up sale". It was work that truly needed to be done and I am thankful for his suggestion and professionalism.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from Alamo City Arbor Care
I am very happy to hear another great report on my service. We work hard to please each and every client and we are very thankful for your business.
Erin D.
02/2018
5.0
tree service
 + -1 more
We have many trees that had a fair amount of ball moss throughout. Jon quoted a fair price for the amount of work performed (5 days). His crew worked efficiently to prune/de-moss the trees. Any debris created was removed each day. The trees look great/healthier now. We are very happy with the result. I recommend Alamo City Arbor Care to anyone needing tree services.
Description of Work: Class 1 de-moss (ball moss removal).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Alamo City Arbor Care
Thank you for your business we really appreciate it.
Pamela V.
01/2018
5.0
tree service
 + -1 more
It is a pleasure to find a company that produces skilled and quality work in a timely manner. Jon Chalker provided expert care of my trees and shrubs. His crew was professional, fast without rushing, and meticulous in cleaning up and hauling off all debris. Meet with Jon yourself and you will know immediately that this company deserves my 5 star rating.
Description of Work: Oak tree, photinia and crepe myrtles trimmed and debris hauled off
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Alamo City Arbor Care
Thank you very much for your business we really appreciate it.
Maurie H.
01/2018
5.0
landscaping, tree service
 + 0 more
It went great. Everything artfully shaped up and the work site cleaned up afterward. Have used this companyfor 4 years now and am always satisfied.
Description of Work: Oaks needed trimming . Also a big hedge required shaping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Alamo City Arbor Care
Thank you for your business we really appreciate it.
Linda L M.
12/2017
5.0
tree service
 + -1 more
I called Friday morning and Mike came out @ 10am to see what the situation was. A crew was at my house by 12pm, they worked into the evening and returned on Saturday to complete the job. Half the tree had fallen over into the backyard covering the fences and taking out another tree as well, the other half was still standing covering my house. They brought all their heavy duty equipment in to help make the job easier and go faster. Everything went well, no damage was done where the big crane, bobcat, mulcher, etc. was brought in. When the job was done the fences were replaced, areas cleaned up. I did call once the job was compete as a few stumps needed to be ground up, Mike came by and took care of it. The owner John Chalker was very helpful with the tree/stump removal and dealing with my insurance adjuster. I would recommend them.
Description of Work: Removal of large oak tree (100 plus years old )
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Response from Alamo City Arbor Care
Thank you for your business we really appreciate it.
Michael S.
11/2017
5.0
tree service
 + -1 more
Alamo City Arbor Care has trimmed my 3 trees about 5 times in the last 15 years. They continue to do an excellent job, not only with the trees, but also mulching and cleaning up all the clippings from my yard.
Description of Work: Tree Triming
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Michael S.
11/2017
5.0
tree service
 + -1 more
They did a great job trimming my four trees - for the 4th time in 10 years. They also mulched and hauled away the clippings - and cleaned my yard when they finished.
Description of Work: Trim 4 trees - thin them out and away from my house and driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Alamo City Arbor Care
Thank you for your business we really appreciate it.
Daniel B.
11/2017
2.0
tree service
 + -1 more
I sent an email through the website for a free estimate. Got a couple of email responses to call their number for scheduling. Since it was the weekend I waited for Monday, then called and was able to schedule the following day. However no one showed up, I figured they were too busy or did not care to do the job but I was off of work for this and would of appreciated a call saying otherwise. A couple of days later I get phone call and the owner asks if anyone came by and I told him no. He "looked" around and said that he made a mistake and when writing my information put "SAT" for san antonio but mistakenly thought it meant a Saturday appointment. I'm an understanding person so I gave him another chance. He stated he would come by that day and would give me a quote. I told him I was at work but that he was free to go look. Again I did not get any quote nor estimate from his company that day. Although, I did get the other company that came by that morning and they were able to leave their estimate underneath the front door mat. So I'm not sure whether he or someone from his company ever came by or not. Another couple of days go by and I get a voice mail asking if I ever got his estimate. However, by this time I had already met with several other companies that could come by and give me their estimates and had chosen one. Not sure what happened here, but if this company can't follow through with giving an estimate, I'm scared to think what kind of job they would perform.
Description of Work: Trimming of 3 trees on my property
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Response from Alamo City Arbor Care
I take full responsibility for the compete failure in this particular situation. I hold my self accountable and to a higher standard of customer service then what I have displayed in this particular situation. Unfortunately my schedule got out of control causing this disappointment and for that I am sorry. Thank you all for your understanding in this matter and in the future I will be working very hard to avoid this type of situation. Thank you Jon Chalker
Chip U.
10/2017
5.0
tree service
 + -1 more
Terrific in every respect. Very happy
Description of Work: About 20 trees trimmed and 2 removed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Alamo City Arbor Care
Thank you for your business we really appreciate it
KAREN F.
10/2017
5.0
tree service
 + -1 more
It went well. He explained to me that my trees had been overly pruned in the past, so he could only do a limited trimming. I appreciated the honesty.
Description of Work: Trees trimmed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Alamo City Arbor Care
Thank you for your business we really appreciate it.
Susan S.
10/2017
5.0
tree service
 + -1 more
Pruned live oaks in my lot from dead branches and sprigs. They look healthy now and I'm expecting new growth in the spring. Well worth the money
Description of Work: Annual tree pruning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Alamo City Arbor Care
Thank you for your business.
William C.
08/2017
5.0
tree service
 + -1 more
On a scale of 1 to 5, 5 being the best I will give them a 5. They did a good job. They also cleaned up pretty good.
Description of Work: Three trees taken down
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Alamo City Arbor Care
Thank you for your business we really appreciate it.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service
FAQ
Alamo City Arbor Care is currently rated 5 overall out of 5.
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
Alamo City Arbor Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Alamo City Arbor Care offers free project estimates.
Yes, Alamo City Arbor Care offers eco-friendly accreditations.
No, Alamo City Arbor Care does not offer a senior discount.
Yes, Alamo City Arbor Care offers emergency services.
Yes, Alamo City Arbor Care offers warranties.
Alamo City Arbor Care offers the following services: Residential & commercial tree care, landscaping & installation, tree removal, pruning, stump grinding, consulting & design