Air Today Heating & Air

Great job!

As stated above...it was an AWESOME experience!

I awoke on Thursday morning with the home temperature at 61 degrees inside and 22 degrees outside. The heating unit was limping along with only emergency heat operational. Issy arrived on-time on Thursday evening and was very thorough in his inspection of the old York unit, which was approaching 30 years old. He showed me how the compressor was not working and the coolant line had burst. He also took pictures of the existing duct work to show what and why the need for replacement. Issy was very professional in presenting the proposed replacement unit and clearly explained what the cost was and what was covered in the quote. Even though it was approximately 7:30 p.m. by that time, Issy called Manny (owner) to see if the replacement unit could be arranged to be installed the next day. Mondo and Juan arrived with the replacement equipment before 10:30. Issy also came by to ensure that everything was going according to plan. The guys even poured a new concrete pad for the unit. However, they were finished by 5 p.m. and had everything cleaned up beautifully! Awesome professionals! AND -- I am so pleased that they are local and a family business.

Manny ensured I was well informed in his process. He verified the full functionality of both systems even though the call was for one. Very professional, and they will definitely be my go to in from now on.

He arrived on time. He being the owner, and he had an apprentice technician with him. I informed him another HVAC company had identified a capacitor on one of my units as losing is capacity and had recommended it be replaced. He removed and tested the capacitor in front of me so I could see the results. The capacitor had good readings and didn't require replacement. The apprentice returned the unit to operational condition and we turned it on to insure it was operating. Everything was OK. Manny (the owner) didn't charge me for the visit; wouldn't take a tip until we forced it upon him. That evening I noticed the other unit was operating in an unusual fashion. This morning I discovered the cooling fan wasn't turning when the compressor ran. I called Air Today and requested service. Manny arrived an hour earlier than scheduled; found the capacitor faulty and replaced it. Operational test was satisfactory. Whole visit lasted less than 20 minutes. NO CHARGE! I guess I've found my HVAC company. Thanks Manny.