MowCheaper Lawn Care

I hired MowCheaper to cut my grass after an accident prevented me from doing so myself. I paid for a full month of service ($30/week). After the first week of service I was not satisfied with the job. I spoke with the owner, Nick, and he agreed to a refund for the remaining 3 weeks ($90) -- that was over 2 months ago. I have called and sent text messages asking when I can expect to be reimbursed -- Nick does not answer my calls or return messages.

Called on a Wednesday to schedule a 1-off appointment for Friday. Nick told me that earliest they could do was 11am Saturday. I accepted the appointment and rearranged my plans for Saturday. 11:10 rolls around and I call Nick to see how far out he is. He tells me that "the office" shouldn't have accepted a 1-off appointment and "they" should have called me to cancel. Guess he forgot that it was him I spoke to originally...