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Affordable Air & Heat

Heating and Air Conditioning, Air Duct Cleaning, Sunrooms and Patio Enclosures,

About us

We are located in central Galveston County, we have between 10 and 20 employees depending on the season, we do all forms of central air and heating applications, along with mini-split systems and we do blown in insulation. We perform yearly maintenance on air conditioning and heating systems and refrigeration. We do install on new homes being built and replacement of system in any home needing it. We also specialize in installing systems in older historical homes or any older home that doesn't have central air but is wanting to get it. We accept all major credit cards and cash or checks.We also offer financing w/ a quick approval process

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Heating & AC Repair, Replacement, & New Installation, Duct Work. Blown-In Insulation.

Services we don't offer

Window AC Units, RV's, Home Appliances

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.416 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
6%
2
6%
1
13%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.1
responsiveness
4.2
punctuality
4.1
Showing 1-16 of 16 reviews

Greg R.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job on the installation. They weren't so great on service.
Description of Work: They installed a whole new A/C system for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Dione M.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
very good, fast service, installed new thermostat as well! great job, good price
Description of Work: replace a/c unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Regina A.
07/2015
1.0
heating & air conditioning/hvac
  + -1 more
Beware! Although they call themselves Affordable Air, they should be called "Un-Affordable Air". Unaffordable air will cost you more than you expected. Incomplete, faulty work that leads to home damage and a number of other problems. Expensive home repairs due to poor workmanship, poor communication , no follow through, blame placed on others, empty promises and left frustrated with a handful of bills, due to poor job. Do not recommend this company.
Description of Work: They replaced an air conditioning system in my home.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


matthew D.
02/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I bought a new inside unit from this company a few months ago.. they gave me a fair price and I feel the installation was done well.. the ductwork was roughed in using my old flex.. I've tried for a month to get them to come back out and install new ductwork. . They are either to busy or my job is too small now to finish. . No one will return my calls or show up to make a sale.. I got the product I paid for but I need the job finished and they dont seem to need anymore of my money.. I spent $5000 on the heater 3 months ago and now I cant even get a phone call from the company who sold it to me..

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,000

Edward M.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: replaced a/c unit and furnace. Good work, professional people/owner, and a good price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$6,000

kenneth D.
06/2014
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
Another company set me up with Affordable Air and they were great. They were honest with their original quote. They didn't add any costs. They were efficient and told me what I needed. They did a few extra things without charging me. The quality of work when it was done was great.
Description of Work: I just put in a complete new air-conditioning system, including a new ducts and new unit and a new slab for my condenser -- just everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Terry M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
I chose them because I have used them before.
Description of Work: I used Affordable Air Conditioning when my air conditioner was not cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Geri M.
04/2014
2.0
heating & air conditioning/hvac
  + -1 more
I was stood up on the first appointment. The owner called me a couple of weeks later and explained the office person was out. I let them come out to do the ac tune-ups. They forgot the filters and then charged me double for service. About two weeks after service I wrote a letter and it was ignored. Only when I contacted Angie's List did the owner, Brett, respond. I was very disappointed in the service all the way around. They did refund half of the money after I contacted Angie's List and complained. Will I use this company again. No. On my end, I will always make sure that I get a quote in writing. It's a shame that I won't use this company again as I prefer to do business locally.
Description of Work: I called Affordable Air & Heat for a summer check up on my ac units. I was verbally given a price and the price doubled upon completion. They were also to bring filters. several weeks after the service was performed the cost was still bothering me, so I called and asked the person what it cost for an ac tuneup. I was told the price for one and for two it was $125 total.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$300

John T A.
01/2014
1.0
heating & air conditioning/hvac
  + -1 more
Refused because he could not inflate the cost. quoted a price that I could have purchased a new unit for.
Description of Work: Ask to have a coil installed that I purchased.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0


Response from Affordable Air & Heat
Unfortunately today a lot of people want to purchase their own equipment and have it installed. The problem with that is they still want us to warranty it and we can't because our supply houses will not warranty any equipment that wasn't purchased by a licensed a/c company. 2nd of all you don't realize how much it cost for our trucks, insurance for trucks, general liability, our license, fuel alone runs about 2k a week! So when we pay our labor and the cost of running the business and a little profit, that's what we have to charge. We are told quite frequently that our quote was 1/2 of our competitors bids. I recommend to anyone that does this to get 3 bids so they can see how much we save them!!! God Bless You and have a great day! BBBBBBBBB

Thomas W.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
.Last night I noticed that my central AC unit wasn't cooling like it normally does. Woke up this morning and started calling service companies to come out and make the repair. Affordable was one of 6 that I left messages with. Within 15 minutes they called me back and told me they could have someone here in 20 minutes. The tech showed up on time and began troubleshooting the problem. He quickly saw that the compressor was not starting. After cooling it down it still did not work. He then installed a Hard Start Kit and new capacitor and it started working great. I highly recommend them for their prompt, knowledgeable service.
Description of Work: Installed a Hard Start Kit and a new capacitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Casey M.
06/2013
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
I can not say enough good things about this company and the technicians. They showed up right on time and went above and beyond to explain what was going on to me. He was so honest. He answered all of my questions and addressed every single concern. He was incredibly knowledgeable, friendly and efficient. I wholeheartedly recommend them. When the time comes for a new system, I will have them do it. I will also have them perform maintenance from now on.
Description of Work: They performed a system tune up. They checked everything - duct work, evap, blower, cleaned drains, and coils. He really got the system running at optimum levels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Sylvia G.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
He took the time to tell us what he did and why. He was on time for his appointment and called 30 minutes before arriving as promised by the dispatcher. He was very determined to get the job done. Both a/c units are working well.
Description of Work: We 2 separate a/c units that would not turn on. Technician changed out 2 bad breakers and had to search out for a bad wire under our 100 year old house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Myrna M.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
We didn't have any problems with him. The technician was a very nice, honest man and really tried to do the best he could. He gave us good information and I would recommend him!
Description of Work: I found this company for my elderly dad; they did some repairs on an air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry M.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
The experience has been very good. They've been very prompt and have done a good job overall!
Description of Work: They've installed new systems along with repairs and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve S.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
The experience has been very good overall. Their prices are the best, and they follow-through with what they say: showed up when they said they would, stayed until the job was complete, and attempted to finish the jobs quickly.
Description of Work: They've done quite a bit of work . They installed three units in three different homes, then also repaired a unit at another home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger J.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were very friendly and responsive. They came out the next day, replaced a capacitor. It worked for a few hours and then it went out. He was trying to save us money and he told us that it might not work. We called him back and they came out the next morning to replace the motor. They reduced our labor fee since we had just paid labor the day before. We couldn't be more pleased with them as well. They provided real quick service. They had fair pricing. We have had no problems.
Description of Work: They came out a couple weeks ago because one of our AC units went out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    PO Box 8, Santa Fe, TX 77517

    affordableairtx.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning,
    Sunrooms and Patio Enclosures,
    Water & Smoke Damage,
    General Remodeling,
    Insulation

    FAQ

    Affordable Air & Heat is currently rated 4.4 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Affordable Air & Heat accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Affordable Air & Heat offers free project estimates.
    Yes, Affordable Air & Heat offers eco-friendly accreditations.
    No, Affordable Air & Heat does not offer a senior discount.
    Yes, Affordable Air & Heat offers emergency services.
    Yes, Affordable Air & Heat offers warranties.
    Affordable Air & Heat offers the following services: Heating & AC Repair, Replacement, & New Installation, Duct Work. Blown-In Insulation.
    Window AC Units, RV's, Home Appliances

    Contact information

    PO Box 8, Santa Fe, TX 77517

    affordableairtx.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM