Dun-Rite Construction

Initially, Rick Howard was very responsive and he responded very quickly to my emails through Angie's List for the job I wanted to do. We scheduled a meeting, he looked at my room and I immediately became impressed with him, my perception of his ability to take on my project, and the quality product he would provide for me. In fact, he had a very good idea to mirror the elevated floor with my entry way into my media room. The work was completed with no snafus at that time. I was very impressed with what he had done and excited about the possibilities of what the room would offer me. At Rick's suggestion, I hired a painter to paint the room three different colors (gold, white, and black). The paint work initially appeared to be fine the first day of the job. However, after a couple of days, I noticed that the area painted black needed another coat of paint and the wall had numerous white looking stains in it. Puzzled, i contacted the painter and asked him to return to finish the job. The painter agreed but never showed up. I later learned that he had left town and disconnected his telephone. I contacted Rick, because he recommended the painter and told him that the painter had skipped town and left me hanging with a bad paint job. By the way, I paid the painter $465 to paint my room. Rick responded that he had heard from other customers who also had been left hanging by the painter. Rick told me via text, which I still have, that he fixed the painter's problems with his other customers and he would take care of my issue as well. Simultaneously, I noticed that the floor installed by Rick had begun to squeak pretty bad in two different areas. I brought that issue to Rick's attention about the squeaky floor on April 24, 2014. Rick responded that it was no big deal, an easy fix, and that he would come by soon to fix it. I told Rick I had a couple of weeks until the carpet was installed. We never agreed to a date but I felt comfortable with him so I didn't push the issue. Rick subsequently fell, sprained his ankle, and told me me would fix the floor and the paint issue after the carpet was installed. On May 8, I texted Rick to ask about when he would look at the paint and floor issue. He responded in a screaming manner on text saying he had and quot;paid through his nose with other customers the painter screwed and he was not guaranteeing anything furtherand quot;. I didn't respond and asked when he would fix my floor. He did not respond to my question. On May 14, 2014, at 4:19pm, I sent another text asking Rick when would he fix my floor. I advised him that my furniture was being delivered on May 17, 2014. As of 8:30am this morning, he still has not responded to my text as to when he will fix the squeaky floor. To recap, after sending Rick two texts in a week asking him when was he going to fix my floor, he has refused to respond. I'm taking his none response to mean he has NO PLANS to fix my floor. I am disappointed in how our relationship has deteriorated because I really thought I had found myself a handyman. I will not be using Rick's services going forward.

He lied to me, put a door with a window in when I specifically asked him not to, and cut off one of the prongs on my washer and shorted out the electricity in my wall. He used cursed words with me - we got into several heated arguments and it got to the point where I was scared of him. He took the pins out of the faucets in my kitchen and bathroom sinks, so the faucets fall off. He removed them as a joke. He took out a tree in my backyard, which fell into my neighbor's house (which is a renter). He told me he would clean up/fix up the back yard for $500. I asked if it included St. Augustine grass and taking out a tree - he said yes. After they'd put down the grass, Rick told me I owed him an additional $800. I paid him the last installment for the entire project in cash and he disappeared. He never returned any of my calls. Everybody stay away from this guy because if you pay him up front, he's GONE. He said he'd be back in 2 weeks but I never saw him again. If I had gotten receipts, I'd be suing him!

They were pretty honest about the inspection and gave me their honest feedback that there really wasn't much damage at that time.

Rick's crew was prompt, very polite and courteous and made sure that we were happy with every stage of the work. They cleaned up every day before they left. They were very patient with us, walking around answering questions each day and assuring my husband that everything would be to our satisfaction before they left. We had experience with ANOTHER drywall crew several years ago that left trash in the house and the yard and left several small details unfinished that we were left to figure out a way to fix as we couldn't get them to come back to take care of them. Rick called several times to make sure things were going to our satisfaction. One morning the guys had a blowout on the way to our house. He called to let us know they were running late as a result. Rick's crew was fabulous and not only would I recommend them, we will use them again.

After we finally were able to decide on a plan the installation went very well. Our biggest obstacle was designing a new door and porch that would fit our current space as the door cut out was not a standard size. Other contractors initially agreed to replace the door but backed out when they realized the size was not standard. This was not a problem for Ric as he was able to have a custom door manufactured for us. Our current door frame had rotted due to the design of the entry way and Ric was able to also design a porch that will protect the new door we just installed from doing the same. Installation of the door took a day and the porch took about 3 days. Ric and one helper completed the job themselves (no subcontracting) and did a great job! Since Ric does all his own work and is very busy (a good sign for a contractor), it can be hard to get on his schedule but he is very conscientious and will get back to you.. Once we got the design down and scheduled the work, everything went very smooth.. We would definitely use him again if the need arose.

He does good work, he's pleasant, he's nice to be around. He had to fire an employee so he told us that he couldn't finish the job until he hired someone. He also told me times that he would be here and he wasn't. I just got aggravated with him and we just dropped him. The work that he did I am happy with, but he wouldn't show up and he wouldn't return calls and he always had excuses as to why he couldn't get out to do the work.

Very professional. Watched project closely and did some of the work. Was quite observant about work done by employees, and it was obvious that the provider expected the job to be done correctly with attention to details. Friendly crew and provider. Answered questions and discussed details of the job consistently. We were quite pleased with the job. Gave our house a wonderful new look!!

Richard responded promptly to my original email, he came out and looked at the jobs and had and promise a estimate by the next day. I did not hear from him so followed up with another email several days later and asked if I had misunderstood the time frame. I never heard from him at all. I the second email I did tell him that because of my recent experiences with several contractors my expectation with the jobs I had we're doing what was promised when it was promised and cleanup after the job. Maybe I offended him.

The work done was really high quality, good price and punctual. I would recommend Dun Rite to anyone.

Based on Richard’s (AKA, Dun-Rite) Angie’s List ratings, and his relatively close proximity to my house (not 40 – 50 miles away like the other highly-rated contractors), I contacted Richard to give me a quote on some work that I needed done on my house. During the initial visit, I was very thorough in explaining to him what I wanted to be done. It should have been a red flag to me that, while talking with him, he made a few remarks that indicated to me that he wasn’t listening to me, or perhaps didn’t care about how I wanted the job done. Nevertheless, based on his Angie’s List ratings, I decided to move forward and get a quote from him. I asked him to be specific in his quote and to specify what was to be done, as well as the individual costs of materials and labor. His quote arrived almost a week after he said he would have it to me. Most of what I asked him to do was not on the quote, and what was on the quote was very general. The price was acceptable, but to make sure that he had included everything I wanted done, I wrote him back and reminded him that I had asked for a more specific quote. After a couple of days he replied and apologized for the lack of specifics, and gave me a quote that was more detailed. As before, the price was still good, but some of the details were still unclear, so I replied and asked for clarification on a few things. A few of the specifics he included in his next quote indicated to me that he had not listened to me about an important aspect of the job. To ensure that he had understood everything I wanted done, I wrote him back to remind him about the existing state of the house. A week went by and I didn’t hear back from him, so I sent him another e-mail to let him know that I was still interested in having him work on the house, and that the price he had quoted me was not a problem, but he never responded. I can try to put his intentional lack of response in the best possible light possible, and make excuses for him, but from the tone of his last e-mail to me, I sensed that he had an issue with being specific about all the details of the job, and that he was beginning to get annoyed with me for trying to ensure that we were both on the same page regarding the scope of the work and what it would cost. I am not one to waste my time with someone who chooses to be evasive, so I decided not to use him. Because I had already been through four other contractors who were vague, and wouldn’t do what they said they would do when they said they would do it, I joined Angie’s List specifically to find a reliable contractor. Based on Richard’s (AKA, Dun-Rite) ratings, I decided to give him a shot. However, I found that he was just as unreliable as all the other contractors, in spite of his high ratings. In fact, his performance was so opposite to his Angie’s List ratings, that I haven’t had any desire to use Angie’s List since then. I can get unreliable ratings from anyone on the street for free. The only reason I’ve logged in this time is because Angie’s List specifically solicited my evaluation of Richard (AKA, Dun-Rite). I’ll fulfill my contractual obligation to Angie’s List, but overall, I found it to be a waste of my time – yet another lesson learned in the “Find a contractor” game.

Workers arrived on time. Work was done as agreed. Cleanup was timely. I amj veriy satisfied with their work.

Ii did use Dunrite Remodeling and Roofing to replace the roof of my home this month, but I don't think it is the same company as your listing. This one is local, and your Dun-Rite is in Indianapolis. I was very satisfied with the work contracted by Mr. Tim Radford, Office 817/615-8880, Cell 214/680=6915 of the firm Dunrite. His bid came in $1,400 less than the second bidder and the work was done well on time as agreed. I also had him replace gutters on the back which were not included in the insurance adjuster's report, but the front gutters were. Cleanup was well done and timely. Would recommend. Job total was $5,823.87. I do not have the business address of this company. Barbara Key

He started on Monday and finished on Friday of last week. He built exactly what we wanted and asked us for our input on certain locations of it's features and the exterior and the paint color. He's very happy to work with you and get you what you want in a very timely fashion. He did excellent quality work that we were very happy with and I felt that it was in his estimation. It was just an excellent experience and we will use him again, but the price was on the high side of his estimate

Ric came out promptly for the estimate of work to be performed. Very professional, his estimate was in line with what we expected- felt so confident about his presentation -we hired him on the spot. The job was a full renovation/gut of our master bath. Demolition was swift and very clean. The tile work in our shower and on the floors was top drawer. He came up with tile ideas in the shower that were very attractive and functional. Ric stayed in contact , since we ordered most of our own fixtures. There were time delays due to those delivery times-no fault of his. When the products came in, Ric was right on it for installation. He basically handled all aspects of the job: carpentry,plumbing, tile , electrical, painting...nice not to have all those extra contractors to deal with, scheduling etc. There were a few odds and ends that we hadn't gotten done in the past, he pitched right in and did all the 'honey-do' list my husband hadn't gotten to! Whew, glad to have those things done. We had some finish carpentry at the very end of the job. We had ordered a sliding track bathrom door to be installed, and it took longer than expected to be delivered. All of the bathroom remodel was done, and fantastic. I think by the time this was accomplished, we let the ball drop and didn't have full communication with Ric on the design of the sliding door installation. This was the weakest part of the job...but I take some of the responsibility for not being clear with the design we had in mind. This was the only thing that really doesn't match the quality of the rest of Rics work. All in all , Ric always stayed in touch, came to work when he said, we are thrilled with our new master bath! I would hire him again, absolutely.

Came out for an estimate. Took notes and made suggestions and advised an estimate would be provided that week. Never received estimate and did not return multiple calls.

They did a good job on all of it. We weren't in any particular hurry to get it done and neither was he. Everything worked out fine.

Job went well. Ric worked with crew of 2-3 workers in an organized manner, despite my 4 dogs getting in the way and trying to attack the nail gun. Communicated problems and possible solutions before and during job. Adjusted bill without unreasonable charges when structural modifications were required. Began job on time and completed before schedule. Cleaned up debri and stacked leftover lumber prior to completion. Planning on using Ric for flooring job later this summer. We were very pleased with his work and would recommend him.

He does a good job at whatever he does. His pricing is per job, and it is not out of line. He is worth what he charges. He is very efficient. If we schedule a time he is there. The first time he came and gave me an estimate, we set a time, and he completed the job. The second time I just sent him a text, and he came out to get the work done. If he cannot get the job done on your schedule, he will tell you. He does good work.

very well will use Ric again planning a porch addition and a add on to the the metal shop building. great to work with goes out of his way to make sure you are happy with the work being done.

Ric did an outstanding job. He was able to come out the same day, within a couple hours of my initial call. He arrived on-time, and prepared to do the work. The work he did is top-rate, and I'm really pleased., and I'll use him again in the future.

In both instances, Ric was able to explain what he thought would work best, draw it out, and then give a sensible estimate. As we went along in the project, he kept us apprised of the progress and sent us updated invoices reflecting payment and balances. All were correct, and timely. The decks were screened in - upstairs and downstairs - and illustrated his excellent carpentry skills and attention to detail. He was prompt, courteous, reliable and kept up with trash removal. This might seem trite, but it is far from it. Many contractors do a few things well but disappoint in other matters. Ric seems to do all of the parts of a job to a very high standard. Given our many, many other encounters with contractors here in DFW over the past 15 years, I would rate him in the top 5% without hesitation.

Their service was great. I had a little problem with the shingles they were putting on because I thought they were of the wrong color when I saw in the light. They were very polite and patient with me because once the sun came straight up; it was exactly the color I wanted. They were wonderful. They were very good. They were very patient and they did their best to explain that shingles look different in different light. I had never looked at my roof carefully in the dark, when it's not quite light out. It was shaded and it wasn't that there wasn't quite light. It was the afternoon shade from the back of the house and I thought that they were putting up the wrong color shingles. They were very kind and then when the full light was there I could tell that it was exactly the right color. I was impressed that they didn't get impatient with me. Their responsiveness and punctuality was very good. I had no problems with that at all. They cleaned up very well. They did it real fast and didn't get anything in to our pool either which was great. I would definitely use them again in the future. I was very well pleased with their work.

He did a really good job. He fixed something in my bathroom nobody else could fix. I was very pleased with what he did, and thought he was very knowledgable and professional.

He was very patient and listened to what I needed. He was very thorough and explained everything in detail. He was able to make some very good recomendations and how to cut costs. We are in the middle of other projects and have put this on hold, but we do plan on calling him back for further information.

I originally call Dun-Rite Construction to repair my refrigerator and my washing machine. Ric, the owner of Dun-Rite, came out one day and checked out both the refrigerator and the washing machine. He wrote down the model #s and gave me a quote to fix the appliances before he purchased the parts to fix both appliances. I approved the quote, he acquired the necessary parts needed to fix the appliances and came back the next day with the parts. He repaired the refrigerator and it works marvelously. The washing machine needed more work than what he originally quoted me and we both decided that it would be too expensive to fix the washing machine. He did not charge me anything for the washing machine work or parts purchased for the washing machine. He was honest, and straight forward. He could have charged me for the work he performed on the washer to ascertain the problem but did not. He offered to dispose of the washing machine and I accepted his offer. Ric is very fair and reasonable. I am pleased with the overall transaction.